In a bid to offer the public 24/7 access to LTO services, the Land Transportation Office (LTO) has adapted to the Internet age and created their new online system, the Land Transport Management System (LTMS) Portal online—a one-stop online shop that integrates all LTO services in a single contactless database system and digital platform. It was rolled out to the public in 2020, and has since become an essential part of every LTO transaction nationwide.
The LTMS portal online was created with the user’s convenience in mind, so it was made to work on all kinds of devices: from desktop and laptop computers to tablets and smartphones. It was also developed so the portal won’t lose any of its features regardless of the type of device it was accessed from so users can view and access all of LTO’s motoring regulatory services and processes related to land transportation.
What is the LTMS Portal?
LTMS stands for the Land Transport Management System. It is an online portal for a 24/7 database and system for the purpose of streamlining the LTO processes and improving the accessibility of the LTO services, both for the customers and the LTO employees.
The LTMS also serves as the customers’ 24/7 portal to the following services:
- Driver/conductor’s application for permits or licenses
- Driver/conductor’s renewal of existing permits or licenses
- Registration of all motor vehicles
- Request for additional restriction code or category
- Requests for Certificate of No Apprehension
- Assemblers, Importers, Rebuilders, Dealers and other Entities (MAIRDOE) accreditation
- Requests for revision of records
- Viewing of all unsettled violations in your profile
- Viewing the history of all of misconducts
- Viewing previous transactions with the LTO
- Accessing IDs, permits, and other important LTO documents.
- Accessing and taking the new Driver’s License Renewal Course
- Accessing and downloading driver’s licenses and official receipts
- Settling of traffic violations by paying fines online or at any LTO District Office Cashier
- Reviewing for the Comprehensive Driver’s Education (CDE) exam using the audio-visual presentations and videos
- Taking the Comprehensive Driver’s Education (CDE) exam
- Submission of position papers for contested cases of traffic violations
- Replacement of lost or damaged driver’s license
- Changing of driver’s license classification from non-professional to professional
- Conversion of foreign driver’s license to local driver’s license
Benefits of LTMS Portal Online Registration
Registration to the LTMS portal allows people to transact with the LTO from anywhere, anytime while also offering the following benefits:
- Fast LTO transactions and services 24/7
- Increased chances of passing the Theoretical Exam using the e-learning modules
- Easier acquisition of CDE certificate for license renewal
- Easier and stress-free checking of license status online
- Safe means of processing LTO documents
- 24/7 database for accessing LTO-related credentials and documents
Qualifications for LTMS Portal Online Registration
Anyone who wishes to transact with the LTO and owns either a desktop, laptop, tablet, or smartphone and stable Internet connection may use the LTMS portal online. However, it is especially useful to the following:
- First-time applicants and existing driver’s license holders, regardless of whether they are Filipinos or alien residents in the Philippines
- Public transportation fleet managers, franchise holders, and other companies with businesses related to transport
- Manufacturers, Assemblers, Importers, Rebuilders, Dealers, and other Entities (MAIRDOE)
- Medical clinics
- Driving schools
- Other entities including diplomats, tax-exempt individuals, returning residents under the no-dollar importation, and government agencies, among others
Requirements for LTMS Portal Online Registration
To register for an LTMS portal online account, interested user need:
- An active Internet connection
- A device—be it a desktop, laptop, smartphone, or tablet
- A valid email address
- Active mobile number
- Information
- For those who already have a license, but no LTMS account
- Driver’s/conductor’s license number
- Expiry date
- Official receipt number (or mother’s maiden name if you no longer have your receipt)
- Full name
- Birthday
- Gender
- Mother’s maiden name
- emergency contact
- medical information
- Complete address
- For alien residents
- Alien certificate of registration number (ACR)
- ACR expiry date,
- Nationality
- For those who already have a license, but no LTMS account
LTMS Portal Online Registration Procedure
To register for an LTMS Portal online account, here is a step-by-step procedure that you can follow:
1. Visit the Land Transport Management System (LTMS) portal homepage at https://portal.lto.gov.ph.
2. Click “Register now.”
3. Read the Terms of Agreement, and click the check box that says “Yes, I Accept.”
4. Enter the security code. Click “Next.”
5. Choose the type of registrant that you are.
For individual registrants: Select “Enroll as an individual” when asked for the type of registration.
For organizations and companies: Select “Enroll as an organization” when asked for the type of registration.
Select “Yes” or “No” depending on whether or not you already have a Philippine driver’s/conductor’s license.
For those who already have a license, provide the following information to complete the registration process:
- Driver’s/conductor’s license number
- Expiry date
- Official receipt number (or mother’s maiden name if you no longer have your receipt)
- Confirm your nationality (Filipino or otherwise), then, click “Next.”
- For first-time Filipino applicants: Provide the following information:
- Name
- Birthdate
- Mother’s Maiden Name
- For alien residents: provide the following details:
- Alien Certificate of Registration (ACR) number
- Expiry date
- Nationality
- Click “Next.”
- Enter your contact information (email address and mobile number) and submit.
- For non-license holders: Click “No”
- Confirm your nationality (Filipino or otherwise), then, click “Next.”
- For first-time Filipino applicants: Provide the following information:
- Name
- Birthdate
- Mother’s Maiden Name
- For alien residents: provide the following details:
- Alien Certificate of Registration (ACR) number
- Expiry date
- Nationality
- Click “Next.”
- Enter your contact information (email address and mobile number) and submit.
6. Check your inbox for the verification link.
7. Click the verification link and complete the following required information:
- Emergency contact
- Medical information
- General information
- Address
8. Once done, the portal will assign a 15-digit number that will serve as your username.
9. Using the username and password provided via email, access your LTMS account and you will be redirected to the dashboard.
Important Reminders
If you wish to register for an account and use the LTMS Portal Online, you need to keep the following information in mind:
- Only some selected LTO Offices are able to process LTMS transactions.
- Registering for an account on the LTMS portal online is free of charge.
- Application and renewal of driver’s license and vehicle registrations, revision and taking of theoretical course and CDE, and viewing of transaction history and submitted documents are only some of the things that can be done via the LTMS portal online.
- The LTO LTMS portal online also doubles as a 24-hour database service for documents and IDs submitted via the portal.
- The LTMS portal online is accessible via any device—be it a desktop, laptop, smartphone, or tablet.
Video: How to Register in LTMS Portal Online
If you need a more detailed visual support on how to create or register for an account at the LTMS portal online, Youtuber Jeff Ski, a Professional Driver’s License Holder, who makes a hobby out of creating event videos and giving reviews, has created by clicking this link:
Frequently Asked Questions (FAQs)
To learn more, here are some of the most common questions and answers about the LTMS portal:
1. Is it free to register at the LTMS portal online?
Yes. Registration at the LTMS portal online is free of charge and does not cost anything. If anyone tells you otherwise, it’s most likely a scam or a fixer trying to rip you off. The use of the platform does not come with any cost, along with some services like accessing the e-learning materials, taking the Comprehensive Driver’s Education (CDE) Online Validation exam, and getting a CDE certificate.
2. Why do I need to register for an account at the LTO LTMS portal?
If you need to transact with the Land Transportation Office (LTO), then you need an LTMS account. It’s a must to register for one before visiting your preferred LTO branch. Some transactions like getting a driver’s license or processing your vehicle registration, regardless of whether you are applying for a new one or renewing an existing or expired license, also require an LTMS portal online account. You will also need an account on the LTMS portal if you are taking the Comprehensive Driver’s Education (CDE) online validation exam which is a mandatory requirement when securing a driver’s license.
3. What should I do if I didn’t receive a verification email after creating an LTO portal account?
If you register for an account on the LTMS portal online, then you need to wait for up to 24 hours to complete the verification process. The verification link will be sent to you via email so you have to make sure you entered an active email address. You also need to check the other folders including the Spam folder in case you don’t see the email in your inbox. If, after 24 hours, you still haven’t received an email containing the LTMS registration verification link, then you may already register for a new account since it is highly likely that your registration was unsuccessful.
If you try to register for an LTMS portal online account again and you encounter the same problem and can’t complete the registration process, then you may reach out to LTO LTMS Client Care by clicking on the Contact Us tab (https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:3067547565022:::::) and filling out the form with the information on your concerns or the problems you encountered.
You may also visit the nearest LTO branch if you have the time and you require faster assistance regarding your LTMS registration-related issues. Once there, you simply need to secure an LTO client number, which you can use to access your LTMS portal account.
4. How can I verify my mobile number?
Verifying your mobile number linked to your LTMS portal account requires linking of the mobile number. Once you do, you should receive a code which you will need to input in the LTMS portal. For guidance on how to do so, you may simply follow these steps:
- Log into your LTO online account via the LTMS portal.
- Click Profile.
- Under the Contact tab, click the Verify New Mobile Number.
- Enter the code sent to your mobile number.
- Click Verify.
5. I forgot my LTMS account password. How do I reset it?
If you forgot or lost your LTMS account password, you may reset it by clicking the “Forgot Password” link available on the login page. Once you do, you will be required to key in your nominated email address or LTO client number and click “OK.” You should receive an email containing a link allowing you to set a new password for your account.
6. Is there any way to change my email address?
No. As of writing, the LTMS portal does not yet allow changing your registered email. The portal also doesn’t offer an option to do so. Even reaching out to the LTO Client Care won’t help you so you need to make sure your email address is valid and active before registering for an account using your preferred email address. Though there is no option for a change in email address, the portal allows changing your nominated mobile number where your LTO LTMS SMS notifications will be sent.
7. What documents can be viewed and accessed through the LTMS Portal?
Once you register for an account on the LTMS portal online, you may be able to access everything that you have uploaded on the platform under your account. This includes all IDs, permits, and other important LTO documents like the driver’s licenses, special permits, and even the registration of all motor vehicles listed under your name. All the records of your transactions, traffic violations, penalties, and misconducts are also accessible with a registered account on the LTMS portal online. You may also apply for a Certificate of No Apprehension for your driver’s license or registered motor vehicle through the LTMS Portal.
8. What LTO services are available to people with a registered LTMS account?
With a registered account on the LTMS portal online, you can avail of the following services anywhere, 24/7, as long as you have a stable Internet service and an Internet-ready device:
- Driver/conductor’s application for permits or licenses
- Driver/conductor’s renewal of existing permits or licenses
- Registration of all motor vehicles
- Request for additional restriction code or category
- Requests for Certificate of No Apprehension
- Assemblers, Importers, Rebuilders, Dealers and other Entities (MAIRDOE) accreditation
- Requests for revision of records
- Viewing of all unsettled violations in your profile
- Viewing the history of all of misconducts
- Viewing previous transactions with the LTO
- Accessing IDs, permits, and other important LTO documents.
- Accessing and taking the new Driver’s License Renewal Course
- Accessing and downloading driver’s licenses and official receipts
- Settling of traffic violations by paying fines online or at any LTO District Office Cashier
- Reviewing for the Comprehensive Driver’s Education (CDE) exam using the audio-visual presentations and videos
- Taking the Comprehensive Driver’s Education (CDE) exam
- Submission of position papers for contested cases of traffic violations
- Replacement of lost or damaged driver’s license
- Changing of driver’s license classification from non-professional to professional
- Conversion of foreign driver’s license to local driver’s license
9. Are LTO online services available to all?
No. As of press time, LTMS transactions are only available for processing in selected LTO offices. These offices are:
Metro Manila:
- LTO Central Office-License Section
- Eastwood DLRO
- Ever Gotesco DLRO
- LTO Muntinlupa District Office
- LTO Quezon City Licensing Center
Luzon:
- LTO Angeles District Office
- LTO Baguio Licensing Center
- LTO Bayombong District Office
- LTO Biñan District Office
- LTO Calapan District Office
- LTO Laoag District Office
- LTO Lipa District Office
- LTO Naga District Office
- LTO San Fernando Licensing Center
Visayas:
- LTO Dumaguete District Office
- LTO Ormoc District Office
- LTO Roxas District Office
- LTO Tagbilaran District Office
Mindanao:
- LTO Butuan District Office
- LTO Davao District Office
- LTO General Santos District Office.
- LTO Malaybalay District Office
- LTO Pagadian District Office
- LTO Tagum District Office
Summary
The Land Transport Management System (LTMS) portal online is the newest online platform created and managed by the Land Transportation Office (LTO) in order to bring their services closer to the public. Through this platform, Filipinos and even foreigners in the Philippines who wish to transact with the LTO may do so without even leaving the comfort of their homes. The platform also offers access to numerous services, on top of the faster, hassle-free LTO service delivery that LTMS portal online users may enjoy.
Registering for an LTMS account is also as simple as filling out an application form and uploading the necessary information and documentary requirements. It’s also free so there really is no reason not to make use of this one-stop online shop that LTO has developed.
Contact Information
For inquiries about the LTO, driver’s license applications, renewals, and the LTMS portal, you may contact the LTO at:
Land Transportation Office (LTO)
LTMS portal: Visit the LTO’s official website and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Telephone Number: You may contact them at their telephone number (632) 922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check the LTO branch closest to you.
Note: The LTO Text Hotline service is only available during office hours, Mondays thru Fridays. If you avail this service after 5 PM, you won’t get any replies, but you will still be charged Php2.00 for using that service.