Securing a Certificate of Non-Recovery (CNR) is one of the most crucial steps for people whose cars have been carnapped or stolen. It is an important process, as the Certificate of Non-Recovery (CNR) issued by the Philippine National Police Highway Patrol Group (PNP-HPG) is one of the requirements when declaring the loss at the LTO and when filing an insurance claim for carnapped or stolen vehicles.
Losing your car to a carnapper or otherwise is going to hurt. Luckily, this is the time to get your insurance to pay for your losses. Before you can do that, however, you will need to satisfy the documentary requirements and prove that the motor vehicle unit is, indeed, stolen or carnapped. One of them is the PNP-HPG’s Certificate of Non-Recovery (CNR).
What is a Certificate of Non-Recovery (CNR)
A Certificate of Non-Recovery is a certification document requested from and issued by the Philippine National Police Highway Patrol Group (PNP-HPG) to prove that the person bearing the document once had a car, got it stolen or carnapped, and to date, that car is yet to be retrieved.
The Certificate of Non-Recovery is of particular importance to car owners or their authorized representative in cases when they wish to file insurance claims for the theft or loss of the vehicle. After all, whether or not you got your car back will matter in determining the amount of the insurance payout to be received.
Who can Avail the Certificate of Non-Recovery (CNR) from PNP-HPG
The following people are the only ones who are eligible to or are allowed to request for and acquire a Certificate of Non-Recovery (CNR):
- Registered owner and authorized representative of motor vehicle
- Victims of stolen or carnapped vehicles
- Registered owners of stolen or carnapped vehicles
- Representatives of victims or registered owners of motor vehicle with Special Power of Attorney (SPA)
Requirements for Getting a Certificate of Non-Recovery (CNR) from PNP-HPG
Listed below are the complete documentary requirements that one must prepare if he wants to request for a Certificate of Non-recovery as a requirement at LTO and for his insurance claims following the loss or theft of a motor vehicle:
- One (1) original copy of duly filled up application form
- One (1) original copy of a Valid Government-issued photo ID
- One (1) original copy of the Special Power of Attorney (SPA) if the applicant is an authorized representative of the owner
- One (1) original copy of the valid ID of both representative and owner (for those who are using an SPA)
- One (1) original copy of a certificate issued by the corporate Secretary along with the Board Resolution if the MV is company owned
- One (1) original copy of the valid ID of both representative and Corporate Secretary to be attached to the certification and board resolution
- One (1) original copy of the MV Insurance Policy
- One (1) original copy of the approved Certificate of Nationwide Alarm issued by the PNP-HPG
Procedures for Getting a Certificate of Non-Recovery (CNR) from PNP-HPG
To secure a Certificate of Non-Recovery from the PNP-HPG, here are the steps that you need to follow:
Step 1: Fill up the CNR application form and wait for the duty investigator to check the completeness of the details needed.
Step 2: Submit the other documentary requirements to verify records and alarm number from HPG Vehicle Information Management System (VIMS)
Step 3: Wait for the IR/Memorandum to be prepared and approved by the PNP-HPG Motor Vehicle Clearing Committee (MVCC) and PNP-HPG Director.
Step 4: Upon approval, wait for the VIMS to be encoded at the Records Section of the PNP-HPG MV Clearance Division (MVCD).
Step 5: Proceed to the Releasing Section for the release of the CNR to the applicant or registered owner or authorized representative.
Where to Apply for a Certificate of Non-Recovery (CNR)
When applying for or requesting for a Certificate of Non-Recovery (CNR) from the PNP-HPG for your insurance claims, then you would need to visit the Office of the Motor Vehicle Complaint Section (MVCS).
Processing Time for a Certificate of Non-Recovery (CNR)
Requesting for a Certificate of Non-Recovery is a crucial part of making insurance claims for lost or stolen vehicles. That said, it is inevitable for one to go through the procedures for applying for one which would take approximately 11 working days and 8 minutes in total.
Important Reminders
For your reference, here are some important things you need to pay attention to:
- Within thirty (30) days from inclusion of the motor vehicle in the HPG Nationwide Alarm and no report of recovery has been made, a correspondingCertificate of Non-Recovery, signed by the Director of the PNP-HPG will be issued to the applicant or complainant.
- For motor vehicles included in the HPG Watchlist, the Chief Investigation and Detection Management Division of the HPG shall cause the issuance of the appropriate certification regarding the non-recovery of the said motor.
- For motor vehicles included in the HPG Watchlist, the Chief Investigation and Detection Management Division of the HPG shall cause the issuance of the appropriate certification regarding the non-recovery of the said motor.
Frequently Asked Questions (FAQs)
For more information, here are some common questions and answers related to getting a Certificate of Non-Recovery (CNR) from PNP-HPG.
1. What happens if your car was stolen and not recovered after 30 days?
If your car is not recovered within 30 days, the insurance company will declare it a total loss and pay the car’s value. Before you can file for a claim, then, you’ll need the documents to prove your claims which include the Certificate of Non-Recovery (CNR) from PNP-HPG.
2. When can I start the insurance claim process after my motor vehicle is carnapped?
Usually, the PNP-HPG can and will issue a certificate of non-recovery (for insurance claims) after 90 days. However, it will require you to be prepared to process a lot of paperwork, including copies of the complaint sheets, sales invoice, PNP-HPG motor vehicle clearance certificate, and other proof of ownership. Only then can you start with your insurance claim.
3. When should I get a Certificate of Non-Recovery (CNR) from PNP-HPG?
The Certificate of Non-Recovery of vehicle issued by the PNP-HPG is issued as follows:
Within thirty (30) days from inclusion of the motor vehicle in the HPG Nationwide Alarm and no report of recovery has been made, a correspondingCertificate of Non-Recovery, signed by the Director of the PNP-HPG will be issued to the applicant or complainant.
Summary
A Certificate of Non-Recovery (CNR) is, perhaps, one of the most important documents issued by the Philippine National Police Highway Patrol Group (PNP-HPG). It is of particular importance when declaring the loss at the LTO and when filing an insurance claim for carnapped or stolen vehicles. After all, this will help the insurance company decide whether or not it is a total loss and whether to give you the full value or just a portion of it. Just make sure you don’t make untrue claims to avoid having to face any legal repercussions in the future.