What are Protocol Plates (Low-Numbered License Plates)

Protocol plates, like regular vehicle license plates, are issued and regulated by the Land Transportation Office (LTO), a government agency under the Department of Transportation (DOTr). As the name suggests, it is not a number plate available for everyone. It is reserved only for a select group of people of high-ranking government officials in particular, though it still needs to be secured from the LTO like any regular number plate. 

Note that protocol plates are also known as low-numbered license plates issued in the Philippines. It is reserved for top government officials in the country, and bears the same paint scheme as that of private vehicles. These number plates are plainly marked with the official designation, with some types allowed to bear distinguishing flags, stars, and emblems.

The low-number or protocol plates may also be used by other officials with equivalent rank or position as the designate of such numbers, though such use is subject to the approval of the Secretary of the Department of the Transportation upon the recommendation of the Assistant Secretary of the Land Transportation Office.

protocol plate number low numbered plate numbers

What are Low-Numbered Plates

Low-numbered plates, also known as protocol plates, are motor vehicle license plates designated and reserved for use by top government officials of the Republic of the Philippines, and have the same paint scheme as private vehicles. These number plates are issued in pairs for motor vehicles duly registered in the name of the designated officials or to their respective spouses. These plates are supposed to help with the security and traffic access of high-ranking government officials. They are also often accompanied by armed uniformed escorts.

Like the ability to drive in the Philippines, the use of protocol plates are also regulated, despite being offered as a privilege like regular and special LTO license plates (e.g. vanity license plates). However, there is a different set of guidelines or criteria for regulation and use of these low-numbered license plates.

Who Can Use Low-Numbered/Protocol Plates

The use of protocol plates was originally established and governed by law, thanks to Executive Order (EO) 287. Under this law, all motor vehicles purchased or owned by any department, bureau, office, division, branch, or unit thereof, or of any agency or instrumentality of the Government, including those of the corporations owned and controlled by the Government, shall be promptly registered in the Motor Vehicles Office and shall bear at all times official registration number plates with the official designation “PI” and a government shield.

This law also provided a uniform system for the registration of motor vehicles and assignment of motor plates to motor vehicles used by officials of the Government of the Republic of the Philippines and duly-accredited officials of foreign states to the Philippines. The law governing such use of protocol plates has been updated several times, in 1960, 1978, and in 2005.

In 2005, the Land Transportation Office (LTO) in the Philippines decided to hit the brakes on the proliferation of the “supposed” top official vehicle license plates. Under this law, the list was simplified into only 17 official designations, though a clause saying that people of the same rank may use the low-numbered plate, upon approval. 

This law entitles the following to the use of the following low-numbered or protocol plates: 

1 – President

2 – Vice President

3 – President of the Senate

4 – Speaker of the House of Representatives

5 – Chief Justice of the Supreme Court

6 – Cabinet Secretaries

7 – Senators

8 – Representatives (Congressmen)

9 – Associate Justices of the Supreme Court

10 – Presiding Justice and other Justices of the Court of Appeals.

11 – Chairman, Commission on Elections

12 – Cabinet Undersecretary

13 – Solicitor-General

14 – Chief of Staff of the Armed Forces of the Philippines and Chief of the Philippine National Police

16 – Regional Trial Court Judges (e.g. 16*NCR)

17 – First Level Courts, including Metropolitan Trial Court, Municipal Trial Court, Municipal Trial Court in Cities, and Shari’ah Circuit courts for the use of assistant city prosecutors, district prosecutors and chief city prosecutors. (Stamped with initials of 17*ACP or court branch number).

Guidelines in Using Protocol Plates

In recent news, the Department of Transportation (DOTr) has released a new set of guidelines promptly defined in the DOTC’s Department Order (DO) 2014-004, to be observed and implemented in relation to the use of the protocol plates issued by the LTO. 

These new guidelines include: 

  • Government officials will now have to surrender their original motor vehicle plates to the Land Transportation Office (LTO) before requesting for protocol plates from the DOTC.
  • The new protocol plates from the DOTr now come with expiry dates.
  • The expiry dates of each protocol plate coincide with the term of the public official 
  • The protocol plates also indicate the office being served as well as the locality and the region the public official is from.
  • It should bear the markings to indicate the duration of effectivity (e.g. 16th Congress, 2010-2016, etc.).
  • Protocol plates should be displayed on top of the vehicle’s regular plate.
  • Protocol plates must be placed in front and in the rear part of the vehicle.
  • The protocol plates will need to be surrendered to the LTO upon expiration.
  • The LTO will then issue a clearance certificate upon surrender of the protocol plate and prior to the return of the original plate number to the owner.

Note that in the official guidelines outlining the issuance and use of protocol plates, not more than two pairs of the said license plates are allowed to be issued to two (2) motor vehicles of any of the assigned officials with the exception of the President of the Philippines, the Vice President of the Philippines, the President of the Senate, the Speaker of the House of Representatives, and the Chief Justice of the Supreme Court. Senators and Congressmen, for instance, may be allowed not more than four (4) pairs of low-numbered/protocol plates.

Summary

Protocol plates are issued mainly for the convenience and safety of top government officials in the Philippines. Unfortunately, through the years, the use of certain protocol plates, particularly those that bear the number “8” have become abused as they are being used in vehicles that are neither driven nor used not by congressmen themselves. Instead, the plates are either being transfered or are being used in vehicles driven by other family members as they roam the streets like members of royalty in heavily-tinted vehicles sporting low-numbered car plates, which is a clear violation of the law. Now, more people, including the officials themselves, are calling for the abolition of this privilege, saying that these protocol plates are being used as an excuse to expect “regular” cars to “part like the Red Sea” and to blatantly disregard traffic rules and regulations.

To date, the use of protocol plates continue, but the call for its abolition remains a controversial topic, thanks to the continuous use of this issue as a form of campaign material (e.g. former President Aquino’s no wang-wang policy and no counterflow) and the continuous call for the total removal of this unnecessary plates from the Philippine public roads.

How to Change Vehicle Classification in LTO

Just as how driver’s licenses can change classifications, the Land Transportation Office (LTO) also allows vehicles to change their classification depending on its purpose and common usage. This type of service is offered by the agency, in case a car owner decides to use his private vehicle in ways other than for personal use. It also defines the distinction between vehicles, identifying the differences between “passenger truck” and “passenger automobile,” for instance. In case of dispute, however, the Director of Public Works shall determine the classification to which any special type of motor vehicle belongs.

In the advent of car-sharing services like Grab, knowing the process for changing vehicle classification, particularly from Private to For Hire, has become an important procedure that many drivers, car owners, and operators need to know. In this guide, we outlined the complete requirements and procedures to help make it easier for you. 

how to change vehicle classification in lto

What are LTO Vehicle Classifications

If driver’s license classifications define the types of driver’s license that can be acquired depending on age, competency and purpose, vehicle classifications are on an entirely different level. Technically, there are numerous criteria and class types for vehicles like purpose, load-carrying capacity, fuel, number of wheels, transmission system, and even the power source. For our purposes, this guide will only talk about vehicle classifications that can be changed according to the LTO. 

Different LTO Vehicle Classifications

As mentioned above, there are different classes of vehicle classifications. In this section, we defined the different vehicle classifications as identified by the LTO.

Private vehicles

This class of motor vehicle refers to the motor vehicles bought for the purpose of nothing more than personal use. This type does not take in passengers or cargoes and is not being used to earn money or make a living. 

Vehicles for hire

Vehicles for hire are the types of vehicles used to earn a living. This refers to vehicles that are either used to carry passengers or used for transportation of goods from one place to another. This type covers vehicles ranging from light to heavy vehicles and are used as either a passenger vehicle like cars, buses, taxis, etc. or as a commercial vehicle, like trucks, tempos, and containers, among others.

Government vehicles

Government vehicles, as the name suggests, are vehicles owned and used by the government for official purposes. This type refers to vehicles owned by either a government entity or a national government agency and its instrumentalities and is characterized by markings that reads, “For Official Use Only” on each side. This type is only allowed for use on official business, with an authorized “trip ticket,” which contains the destination, purpose, and duration of travel. Note that motor vehicles owned by Government employees or by foreign governments are not considered government motor vehicles.

Diplomatic vehicles

Diplomatic vehicles are motor vehicles dedicated as a special provision to foreign missions, diplomats, diplomatic officers, and consular officers. They bear the diplomatic license plates and are issued to accredited diplomats The vehicles under this type are characterized by blue on white diplomatic plates. It is protected by Art. 22 of the 1961 Vienna Convention on Diplomatic Relations and is immune from search, requisition, attachment, or execution.

Other exempt motor vehicles (OEV)

Other exempt vehicles (OEVs) refer to a classification of vehicles for Vehicle registration plates of the Philippines. Examples of OEVs include vehicles from Subic Bay Metropolitan Authority (SBMA), Clark Development Corporation (CDC), and Cagayan Export Zone Authority (CEZA). 

Benefits of Changing Vehicle Classification at LTO

Being able to change vehicle classification at will means enjoying the following benefits: 

  • You may convert your private vehicle into one that can be used to earn money (for hire)
  • Depending on the class, you may be able to save some money on taxes and other fees
  • It gives you freedom to decide what you want to use your motor vehicle for

Eligibility to Change Vehicle Classification at LTO

Anyone who owns a registered motor vehicle and who intends to change his vehicle classification are welcome to do so, provided that he can present all the requirements and pay all the fees.

Requirements for Changing Vehicle Classification at LTO

Depending on the type of change in vehicle classification, the following is a list of documents that the applicant needs to prepare. 

General Requirements

The basic requirements include the following:

  • Original Certificate of Registration (CR) / certification that the original Certificate of Registration – Encumbered (CRE) is with the financing company and that it poses no objection on the application for change classification (Private to For Hire)
  • LTO Copy or electronically transmitted appropriate insurance Certificate of Cover (COC)

Additional Requirements

The need for additional documents may vary depending on the type of class and class change the car owner wishes to apply for. For your convenience, here’s a list of the additional requirements per type of change in MV class.

Private to For Hire

  • One (1) copy of Decision or valid Motorized Tricycle Operator’s Permit (MTOP)
  • Electronic confirmation of LTFRB franchise

For Hire to Private

  • Original Dropping Order with Official Receipt (OR)
  • Original Receipt of Return Plate and Licenses (RRPL)

Private to Government

Private to Exempt

  • Endorsement certifying that the individual or diplomatic corps are tax exempt
  • Original Deed of Sale / Deed of Donation and Acceptance.
  • Original Philippine National Police – Highway Patrol Group (PNP-HPG) Motor Vehicle Clearance Certificate, Macro-etching report and Special Bank Receipt (SBR)
  • Original Receipt of Return Plate and Licenses (RRPL)

Exempt to Private

  • Original Endorsement for cancellation of exemption with control number (verify exact terms of the endorsement)
  • Original Certificate of Payment
  • Original Receipt of Return Plate and Licenses (RRPL)
  • Original Philippine National Police – Highway Patrol Group (PNP-HPG) Motor Vehicle Clearance Certificate
  • Macro-etching report
  • Special Bank Receipt (SBR)

Exempt to Exempt

  • Original Endorsement for cancellation of exemption with control number (verify exact terms of the endorsement)
  • Original Receipt of Return Plate and Licenses (RRPL)
  • Original Philippine National Police – Highway Patrol Group (PNP-HPG) Motor Vehicle Clearance Certificate
  • Macro-etching report
  • Special Bank Receipt (SBR)

How to File Application for Change in Vehicle Classification

Changing your vehicle classification from one class to another is a simple process. It does require submission of a certain set of documentary requirements, depending on the type of change you wish to make, but the procedures for doing so remain the same.

To apply for a change in classification for your vehicle, you may follow these steps:

Step 1: Visit the designated LTO Office (whether a Public Utility Vehicle Registration Center (PUVRC), Public Utility Vehicle Registration Extension Center (PUVREC), Diliman District Office, or an LTO District / Extension Office) stated on Certificate of Public Convenience (CPC) duly issued by the Land Transportation Franchising and Regulatory Board (LTFRB) as venue of registration. 

Step 2: Secure a queue number at the LTO officer-in-charge and wait for your turn.

Step 3: Once your number is called, proceed to the transaction counters. 

Step 4: Submit all the required documents to the Evaluator for evaluation and computation of LTO fees.

Step 5: Once the evaluation is completed, get the actual inspection of motor vehicles with duly accomplished Motor Vehicle Inspection Report (MVIR) done.

Step 6: Once the MVIR is ready, proceed to the queue for the cashier window and wait for your turn.

Step 7: Once your name is called, pay for the necessary fees and secure an Official Receipt (OR).

Step 8: Once done, proceed to the Releasing Counter.

Step 9: Present the OR to get the new Certificate of Registration (CR), plates, stickers, and other requested documents.

Step 10: Once you have received the CR and other relevant documents, signs in the CR log book.

Where to File Application for Change in Vehicle Classification

In the case of change classification of a motor vehicle from “private” to “for-hire” the application shall be filed in the LTO District Office indicated in the Certificate of Public Convenience (CPC) duly issued by the Land Transportation Franchising and Regulatory Board (LTFRB) as venue of registration. This can be done through either a Public Utility Vehicle Registration Center (PUVRC), Public Utility Vehicle Registration Extension Center (PUVREC), and any other LTO District or Extension Office in the region. For change in vehicle classification from Private to Exempt, Exempt to Private, and Exempt to Exempt, the transactions can only be done at the Diliman District Office. 

Cost of Change in Vehicle Classification

The change of classification will require applicants to pay a total of One Hundred Fifty Pesos (P150.00) as change classification sticker fee in addition to the other regular charges.

Important Reminders

For your reference, here are some things you need to remember when applying for a change in vehicle classification, regardless of type:

  • For private to for hire vehicle class, the same number plates shall be retained but instead only a for-hire sticker indicating the MV classification shall be issued. 
  • Changes in vehicle classification from Private to Exempt, Exempt to Private, and Exempt to Exempt can only be done at the LTO Diliman District Office. 
  • Other changes related to vehicle class needs to be done at the LTO Office indicated in the Certificate of Public Convenience (CPC) issued by the LTFRB as venue of registration.

Video: Guide on the Requirements for Changing Vehicle Class in LTO

Learn more about the requirements and procedures on how to change vehicle class in LTO by watching this video from MamiZang Vlogs.

Frequently Asked Questions (FAQs)

To help make your application for change in vehicle classification as painless as possible, we rounded up the most common questions and answers related to it.

1.  What are the different vehicle classifications that car owners may or may shift to?

There are five types of vehicle classifications. These includes:

  • Private Vehicles
  • For Hire Vehicles
  • Government Vehicles
  • Diplomatic Vehicles
  • Other Exempt Vehicles (OEV)

2. What kind of vehicle class change can I apply for?

There are several options for changing vehicle classifications. The change can be any of the following:

  • From Private to For Hire
  • From For Hire to Private
  • From Private to Government
  • From Private to Exempt
  • From Exempt to Private
  • From Exempt to Exempt

3. How much does the change in vehicle class cost?

The costs of changing vehicle class includes the change classification sticker fee amounting to P150.00. Depending on whether you are applying for other LTO transactions, you may have to pay additional fees as well.

4. Where can I apply for a change in vehicle classification?

Applications for change in vehicle classifications can be filed in the LTO District Office indicated in the Certificate of Public Convenience (CPC) duly issued by the Land Transportation Franchising and Regulatory Board (LTFRB) as venue of registration. This transaction can also be done through either a Public Utility Vehicle Registration Center (PUVRC), Public Utility Vehicle Registration Extension Center (PUVREC), and any other LTO District or Extension Office in the region. Changes in vehicle classification from Private to Exempt, Exempt to Private, and Exempt to Exempt, however, can only be done at the LTO Diliman District Office. 

5. For questions or concerns, who should I reach out to?

For questions regarding LTO change in motor vehicle classification, you may reach out to:

Land Transportation Office (LTO)

LTMS portal: Visit the LTO’s official website via the Land Transport Management System (LTMS) portal and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Phone call: You may contact them at their telephone number (632) 922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check the LTO branch offices closest to you.

Summary

Changing the vehicle classification may not seem like an important service, but in this age when money is hard to come by, being able to use your private vehicle as a source of income or changing it into something that requires less tax payments are kind of a big deal. Not only does it help you save money, but it also gives you the freedom to do whatever you want with your vehicle whenever you please. This kind of freedom is a privilege offered by the LTO to car owners. Plus, it’s a simple transaction with minimal requirements, making it more easily accessible to those who want to change their vehicle class at the LTO.

How to Dispute / Contest Traffic Violation Online in LTO

In the Philippines, it is possible to dispute or contest LTO traffic violations if you believe that you have been unjustly issued a traffic ticket by traffic officers during apprehensions. It takes some work, but knowing that it is your right to contest issued violations helps maintain the balance between what’s fair and what’s not when it comes to the enforcement of the rules of the road. 

As the main authority on the roads and its safety, the Land Transportation Office (LTO) strictly implements and enforces the laws regarding land transportation. It apprehends traffic violators and issues traffic tickets or Temporary Operator’s Permit (TOP), depending on the nature of the violation. It is also where traffic violations are contested, though there’s always a more convenient online option available.

Table of Contents

how to contest lto traffic violation

What is a Contested Case

A contested case is a case where the apprehended operator/driver who got issued a traffic ticket for certain violations makes his intention to oppose the violations indicated in the TOP known. It should be immediately acted upon with dispatch by preparing the summons both for the apprehending officer and respondent or apprehended driver. When an apprehension or traffic violation is contested, both the apprehending officer as well as the apprehended driver are required to present proof for clarification of the violation and to see if it does indeed warrant a dismissal or if the violation cited in the TOP is justified.

When a traffic violation is contested or disputed, the apprehending officer is required to show his proof of service, usually in the form of a mission order—a document containing information like the officer’s area of responsibility, official function, and duty schedule. Depending on the result of the re-evaluation of the case in the form of a hearing, all the traffic violations listed in the TOP and in the LTO-IT system known as the Land Transport Management System (LTMS) portal may be dropped or dismissed provided that the apprehended driver or operator can present sufficient proof in the form of documentary evidence to warrant its dismissal or if the violations cited in the TOP are interrelated or common.

Who Can Dispute or Contest Traffic Violations Online

Any licensed driver, car owner, or operator in the Philippines who has been apprehended for traffic violations and who thinks he has been unjustly accused may opt to dispute or contest the traffic violations ticket or the TOP issued to him. It isn’t an uncommon practice, especially for those who wish to settle their violations as a requirement for an LTO transaction or for a Certificate of No Pending Apprehension or Alarm from the LTO.

  • Apprehended drivers 
  • Registered owner 
  • Registered operators 
  • Registered conductors

What are the Requirements for Contesting Traffic Violations 

You will need the following if you intend to dispute your traffic violations

General Requirements

  • Pink copy of the Temporary Operator’s Permit (TOP) or Affidavit of Loss, in case of lost TOP
  • Written Protest or Affidavit of denial/ Motion for reconsideration/ Letter of appeal

Additional Requirements

If Confiscated Driver’s License/License Plate

  • One (1) photocopy of Official Receipt (OR) /Certificate of Registration (if applicable)
  • Franchise verification (for franchise related violation)
  • Certificate of Emission Compliance (for smoke belching violation)
  • Motor Vehicle Inspection System (MVIS) Inspection Report with Official
  • Receipt (for violations requiring inspection such as unauthorized/defective
  • accessories, unauthorized modification and the like)

If Motor Vehicle is Impounded

  • Impounding Receipt of Motor Vehicle (IRMV) with stencils of motor and chassis numbers 
  • Photocopy of Official Receipt (OR) /Certificate of Registration (CR) (if applicable)
  • Franchise verification (for franchise related violation)
  • Certificate of Emission Compliance (for anti- smoke belching violation)
  • Motor Vehicle Inspection System (MVIS) Inspection Report with Official Receipt (for violations requiring inspection such as unauthorized/defective accessories, unauthorized modification and the like)

How to Dispute/Contest Traffic Violations

Inherent with its mandate to enforce traffic rules and regulations, one of the LTO functions is to adjudicate contested and admitted apprehensions including cases under appeal/motion for reconsideration.

To contest apprehensions, here are the steps to follow:

In Person—Contested Cases (Law Enforcement Traffic Adjudication Services (LETAS) and Regional Offices)

  • Submit a written protest and present the TOP / IRMV within five (5) days from the date of apprehension.
  • Once received, wait until the agency checks and forwards the written protest, along with the supporting documents to the Regional Office and assigns the case to a Hearing Officer.
  • Submit all affidavits, pleadings, and other pertinent documents and wait for the Summons/Notice of Hearing (if necessary).
  • Submit a Position paper.
  • Attend the scheduled Hearing (if there’s one) and wait for the Resolution/ Decision on the case.
  • Proceed to the Cashier for payment – for Affirmed Cases.
  • Proceeds to the Releasing Unit and wait for the confiscated item or impounded Motor Vehicle to be released.

In Person—Contested Cases (District Office)

  • Submit a written protest and present the TOP/IRMV within five (5) days from the date of apprehension.
  • Wait while the LTO officer receives, checks, and dockets the required documents to be forwarded to the Regional Office.
  • Wait for the agency to assign the case to a Hearing Officer.
  • Once a Hearing Officer is assigned, submit all the relevant affidavits, pleadings, and other pertinent documents and wait for the Summons/Notice of Hearing to be issued (when necessary).
  • Wait for the scheduled clarificatory hearing (if there’s one).
  • Once the hearings are over, wait for the Resolution/Decision to determine proper imposition of fines and/or penalties.
  • Proceed to the District Office upon receipt of the Resolution.
    • If the case is affirmed, proceed to the cashier.
    • If dismissed, proceed to the Releasing Unit.
  • Proceed to the cashier for payment of fines – For AFFIRMED cases and get the Official Receipt (OR).
  • Once paid, proceed to the Releasing Unit – For AFFIRMED and DISMISSED cases and wait for the confiscated item/s impounded MV to be released (if applicable)

Online

Note that at this time, while LTO violations can be checked and settled online, there is no available platform to contest it online. You may, however, file complaints online via the new LTO App, ‘Isumbong mo kay Chief.’

However, MMDA citations and traffic apprehensions may be contested online. Those who wish to contest citation tickets issued by MMDA online may use this form (https://bit.ly/3J62YhH).

LTO Fees 

Naturally, LTO services are not free. When contesting LTO apprehensions, here are the things you will need to pay for 

  • Legal Research Fee – P 10.00 
  • Computer Fee – P 67.63
  • Other Fines, including Fines for Apprehension and other traffic violations 

Where to Contest and settle LTO Apprehensions

Not all apprehended drivers are allowed to settle their cases in any LTO Regional/District Office. Likewise, they are also not allowed to contest their apprehensions just anywhere. If the apprehension happened within Metro Manila, the apprehended driver needs to go to the LTO Law Enforcement and Traffic Adjudication Service (LETAS), Central Office, East Avenue, Quezon City to settle or contest the case, or at any concerned LTO Operations Division as specified in the TOP.

Important Tips and Reminders

For your reference, here are some important tips and reminders worth taking note of.  

  • An apprehended driver may protest the violations specified in the TOP and this is known as a contested case. 
  • Violation/s listed in the TOP and/or encoded in the LTO-IT system shall be dropped/dismissed provided that the apprehended driver/operator presents sufficient documentary evidence to warrant its dismissal and/or if the violations cited in the TOP are interrelated or common.
  • Make sure that you have a photocopy of your vehicle’s OR/CR at the ready along with the official receipt from the cashier if any payments were needed for your case. 
  • Make sure that you also have a copy of the resolution/ decision of your case as well at the ready. 
  • Make sure to file the contest letter within fifteen (15) days after your apprehension, provided the apprehension is reported and encoded in the LTO-IT system.
  • Failure to settle apprehensions within 15 days from the date of apprehension, may cause the suspension/revocation of the LTO driver’s license.
  • The place of settlement of apprehension is indicated in the TOP (middle portion). 
  • Not all apprehended drivers are allowed to settle their cases in any LTO Regional/District Office. 
  • If the apprehension happened within Metro Manila, the apprehended driver needs to go to the LTO Law Enforcement and Traffic Adjudication Service (LETAS), Central Office, East Avenue, Quezon City to settle the case, or at any concerned LTO Operations Division as specified in the TOP.
  • Only Land Transportation Office (LTO) officers and their deputized agents may confiscate your licenses pursuant to Republic Act (RA) 4136, or our Land Transportation and Traffic Code.
  • The Metropolitan Manila Development Authority (MMDA) traffic enforcers cannot confiscate your licenses if they are not authorized by the LTO or any local government unit.
  • Those who wish to contest citation tickets issued by MMDA may use this form (https://bit.ly/3J62YhH).
  • Only citations issued by virtue of physical apprehensions can be contested. Protests regarding NCAP citations shall not be entertained for online filing at this time.
  • You can only contest a maximum of five (5) UOVR tickets per complaint form. 
  • Prepare the following documents for upload:
    • Driver’s License
    • UOVR Ticket
    • LTO Certificate of Registration (CR)
    • Latest LTO Official Receipt (OR)
    • Other pertinent documents  
  • For other complaints, the LTO launched an online, QR-coded feedback system in the form of a platform called ‘Isumbong mo kay Chief.’
  • You may also use the CitiSend app or manually file complaints via the LTO Public Assistance and Complaints Desk.

Video: Contesting Traffic Violations in LTO

Learn how to contest LTO violations by watching this video from Ubecrida:

Frequently Asked Questions (FAQs)

To learn more about contesting an LTO traffic apprehensions, here are some common questions and answers about it.

1. What type of violations may lead to confiscation of a driver’s license?

Traffic enforcers, including MMDA enforcers, may confiscate licenses in the following exceptional situations: 

  • The driver was involved in a traffic accident; 
  • The driver has accumulated three or more unsettled violations; or 
  • The driver has been apprehended for the following violations, among others:
    • allowing another person to use driver’s license; 
    • broken taxi meter seal; 
    • driving against traffic; 
    • driving under the influence of liquor or prohibited drugs; 
    • fake or no valid driver’s license; 
    • illegal or unauthorized counter-flow; 
    • illegal transfer of plates/tags/stickers;
    • overspeeding; and 
    • reckless driving

2. What is TOP?

TOP means Temporary Operator’s Permit. This is a document issued upon apprehension when a driver’s license is confiscated, pursuant to Memorandum Circular No. 515-2004 dated 25 May 2004. According to the implementing rules and regulations of the memorandum, the TOP shall be used in apprehension of all violations and it is strictly required to be issued to the apprehended driver/operator at the site and time of apprehension. It is only valid for 72 hours or three (3) days after apprehension.

3. What is an IRMV?

The IRMV refers to the Impounding Receipt of a Motor Vehicle. It is issued if the motor vehicle was impounded. The IRMV is accomplished by the apprehending officer and is validated by the Motor Vehicle Custodian (MVC) assigned at the impounding area.

4. Can TOP be extended after 72 hours or 3 days after its validity?

No. There is no extension of TOP after 72 hours or 3 days.

5. What will happen if the apprehended operator/driver failed to settle his case within 15 days from the date of apprehension?

If the apprehended driver/operator failed to settle his case within 15 days from the date of apprehension, it will cause the suspension/revocation of his driver’s license.

6. What if I have to settle multiple violations?

If you have incurred and are in need to settle more than three violations, then you will need to visit the MMDA’s Traffic Management Division located along EDSA corner Orense Street in Guadalupe, Makati City to settle your violations and pay for your fines.

7. Can I settle my LTO fines via the LTMS portal? 

Yes. The LTMS portal keeps track of how many demerit points or violations you have incurred as well as the unsettled payments and the history of violations/demerits of the license holder. In one of its most recent updates, the LTO has made it so motorists can settle pending violations online, effectively doing away with the need to visit an LTO office to pay fines.

8. What payment channels can I use to settle the fines imposed for my LTO violations?

To settle fines incurred due to LTO violations online, you have the option to pay online as well, via any of the following channels:

  • Land Bank Link Biz Portal
  • Bayad Center
  • PayMaya
  • GCash
  • Grabpay
  • SM Bills Payment
  • MMDA Traffic Management Division

9. Can the confiscated items such as the driver’s license and/or motor vehicle plates be immediately released to the apprehended operator/driver after the payment  of the fines/penalties or resolution of the contested case?

Yes. All the confiscated items may be immediately released after the payment of the corresponding fines/penalties provided that there are no accessory penalty/s and/or suspension indicated in the Resolution and/or Judgment. 

10. Can the impounded motor vehicle be immediately released by the apprehended operator/driver after the payment of the fines/penalties or resolution of the contested case?

Yes. The impounded motor vehicle may be released after the payment of the corresponding fines/penalties provided that there are no accessory penalty/s and/or suspension stipulated in the Resolution and/or Judgment.

Summary

With the digitization of many Philippine government services, the Land Transportation Office (LTO) has adapted by creating the Land Transport Management System (LTMS) portal online, as well as the new online complaint platform, ‘Isumbong mo kay Chief.’ These platforms allow people to track their records and receive LTO services more conveniently, doing away with the need to undergo the tedious process of queuing at the LTO Office.

The same is true for when an apprehended driver or operator needs to check their LTO violations and settle their fines. While it has become more convenient in the advent of online LTO services via the LTMS portal online, it is still best to avoid incurring violations and to follow the law. Not only is it safer, cheaper, and more convenient, but it will also give you the chance to renew your driver’s license to the new version, with a 10-year validity period and save you more trips to the LTO office. 

After all, the LTO violations and its corresponding fines and how to contest them if you are unjustly apprehended are only some of the most important things you need to be wary of when setting out on the road. You can avoid being tricked by learning more about these things and more through this guide on contesting LTO violations and how to deal with them, if, and when you actually have an LTO violation to contest.

Contact Information

For questions or other concerns regarding how to contest LTO apprehensions online, you may opt to reach out to:

Land Transportation Office (LTO)

Office Address: LTO Compound, East Avenue, Diliman, Quezon City, 1100 Philippines
LTMS portal: Visit the LTO’s official website and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Phone call: You may contact them at their telephone number (632) 8922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph or ltomailbox@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check the LTO branch offices closest to you.

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