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LTO RSU: How to Request for System Updates (RSU)

Making requests for system updates (RSU) can also be made at the Land Transportation Office (LTO) in cases of double licenses or misrepresented age and identity. By definition, requests for system updates are different from the request for revision of records as this involves changes or series of changes that makes each license unique and identifiable to one specific person. 

As mentioned, requests for system updates involve requests that involve changes in the core information of an individual that may affect the legalities of whatever transaction they may engage in later on. Failure to make corrections to this information through a system update in LTO may cause problems and hefty fines for the licensee later on. 

lto rsu request for system update

What is RSU? 

RSU stands for Request for System Update (RSU). It is a service offered by the LTO to the transacting public. Through this service, Filipino drivers who have double licenses or licenses with incorrect personal details, misrepresented age, or misrepresented identity in the LTO system can get it fixed. 

Types of Request for System Update (RSU)

Some instances that call for requests for system updates (RSU) include the following: 

Request for System Updates (RSU) for double license

Request for System Updates (RSU) for double license refers to the LTO service that covers handling of cases of walk-in clients with double licenses. This applies to both instances where he/she has the same details but has two different license numbers or has two different customer details and license numbers.

It is further subdivided into two different types:

  • Double license with the same details but has two different license numbers
  • Double license with two different customer details and license numbers

Request for System Update (RSU) for license and customer details / misrepresentation of age / identity

On the other hand, the Request for System Update (RSU) for license and customer details / misrepresentation of age / identity refers to the process of revising/updating the customer details in the LTO-IT system. 

This RSU type is further broken down into the following types:

  • Misrepresentation of age
  • Misrepresentation of identity
  • Updating of customer details such as:
    • height
    • weight
    • gender
    • nationality
    • misspelled addresses
    • misspelled name
    • license details
      • license number
      • driver’s license (DL) or restriction code
      • type or license classification

Benefits

Setting your LTO records straight at all times is important because of the following reasons:

  • Having a clean and accurate record means having an updated LTO license
  • You can avoid legal repercussions when you leave the erroneous record as it is
  • You can skip on even more hefty fees when you leave the erroneous record as it is
  • It is easier to secure necessary documents from LTO when your LTO records are error-free
  • It is easier to secure necessary documents from LTO when your LTO records matches those of your other identification documents

Eligibility

As to who may avail of the LTO service and request for system updates, well, anybody who is an LTO Driver’s License (DL) holder or an LTO Conductor’s License (CL) holder and who intends to update his License Record in the LTO system is eligible to do so.

Requirements

When requesting for system updates, you will first need to prepare the following documentary requirements:

Request for System Updates (RSU) for double license

  • Duly accomplished Application for Permits and Licenses (APL) Form
  • Presentation of original and submission of one (1) photocopy of latest Driver’s/Conductor’s License
  • Previous Driver’s/Conductor’s License. If lost, submit Affidavit of loss

Request for System Update (RSU) for license and customer details / misrepresentation of age / identity

  • Duly accomplished Application for Permits and Licenses (APL) Form
  • Presentation of original and submission of one (1) photocopy of valid Driver’s/ Conductor’s License
  • Original Letter of Appeal for misrepresentation of age; letter of complaint for misrepresentation of identity
  • Presentation of original and submission of one (1) photocopy of Birth Certificate duly authenticated by Philippine Statistics Authority (PSA) or Philippine Identification Card, any legal document as proof of correction the applicant is availing.

Procedures

If you are making a request for any of the following system updates in LTO, then you will need to follow these steps:

Request for System Updates (RSU) for double license

  • Double License – same name, birthday and customer details but with two different license numbers

Step 1: Visit your preferred LTO Office. You can choose from any of the following: 

  • Authorized Licensing Centers
  • Authorized LTO District Offices
  • LTO Extension Offices 
  • LTO License Section, Central Office 

Step 2: Proceed to the Customer Service Counter and present and/or submit the requirements for authenticity and completeness evaluation.

Step 3: Once the records of two license numbers are retrieved and verified, the Approving Officer will inform the licensee of the penalty and provide a signed Pay Order Slip (POS) for payment.

Step 4: Proceed to the cashier for payment of fees. 

Step 5: Once paid, the evaluator will prepare a Request for System Update (RSU) for deactivation/cancellation of the latest License Number issued and send it over to the License Section of the LTO Central Office for evaluation.

Step 6: After updating from the License Section at the LTO Central Office, any regular license transaction may follow.

  • Double License – one and the same licensee but with two different customer details and license numbers

Step 1: Visit your preferred LTO Office. You can choose from any of the following: 

  • Authorized Licensing Centers
  • Authorized LTO District Offices
  • LTO Extension Offices 
  • LTO License Section, Central Office 

Step 2: Proceed to the Customer Service Counter and have the evaluator check your documents for authenticity and completeness and to establish the correct identity of the licensee.

Step 3: If it is confirmed that the different customer details and license numbers belong to one person only, the LTO will confiscate the DL card and OR. 

Step 4: The Approving Officer at the LTO License Section will then prepare the endorsement letter to the LTO Intelligence and Investigation Division (IID) and request for tagging of the alarm to the Data Control Unit (DCU).

Step 5: It will then be forwarded to the Chief of the License Section at the LTO Central Office for a review of the endorsement letter and attached requirements.

Step 6: Once approved, it will be endorsed to the IID at the LTO Central Office (CO) for investigation to determine the liability of drivers and/or Motor vehicle owners / operators including initial processes before lifting of alarm.

Step 7: It will be assigned to an investigator who will prepare and send a show cause order.

Step 8: Once the order is received, the licensee will then be required to show up and submit a position paper for evaluation.

Step 9: You will be required to pay the fine amounting to P20,000.00 before it is filed in the LTO License Section at the Central Office and issued to you.

Step 10: Wait for the signed and approved copy of the resolution issued by the IID investigator and have it forwarded to the IT Service provider for implementation, if needed.

Request for System Update (RSU) for license and customer details / misrepresentation of age / identity

Step 1: Visit your preferred LTO Office. You can choose from any of the following: 

  • Authorized Licensing Centers
  • Authorized LTO District Offices
  • LTO Extension Offices 
  • LTO License Section, Central Office 

Step 2: Proceed to the LTO evaluator counter and have your documents checked for authenticity and completeness.

Step 3: Follow these steps depending on the update you wish to make:

For misrepresentation of age:

  • You will be informed of the options for system update so you will need to pick which option suits you better.
    • Option A: Payment of fine for underage licensee
    • Option B: Suspension of 1 year
  • Once you have picked your choice, you can proceed with the steps depending on which option you picked.

Option A

Step 4: Wait for the signed Pay Order Slip (POS) for payment.

Step 5: Proceed to the cashier for payment of fees. 

Step 6: Once paid, the evaluator will prepare a Request for System Update (RSU) for deactivation/cancellation of the latest License Number issued and send it over to the License Section of the LTO Central Office for evaluation.

Step 7: After updating from the License Section at the LTO Central Office, any regular license transaction may follow.

Option B

Step 4: Wait for the official notice of deactivation after the RSU for deactivation of the DL is approved.

Step 5: Serve the suspension. 

Step 6: Once the suspension has been served, the Licensee may re-apply for a new student-driver’s permit.

For updating of customer details such as height, weight, gender, nationality, misspelled addresses /name, license details: number, restriction code, type

Step 1: Visit your preferred LTO Office. You can choose from any of the following: 

  • Authorized Licensing Centers
  • Authorized LTO District Offices
  • LTO Extension Offices 
  • LTO License Section, Central Office 

Step 2: Proceed to the LTO evaluator counter and have your documents checked for authenticity and completeness.

Step 3: Once the RSU and the LTO records are retrieved and verified, it will be endorsed to the IID at the LTO Central Office (CO) for investigation to determine the liability of drivers and/or Motor vehicle owners / operators including initial processes before lifting of alarm.

Step 7: It will be assigned to an investigator who will prepare and send a show cause order.

Step 8: Once the order is received, the licensee will then be required to show up and submit a position paper for evaluation.

Step 9: You will be required to pay the fine amounting to P20,000.00 before it is filed in the LTO License Section at the Central Office and issued to you.

Step 10: Wait for the signed and approved copy of the resolution as well the implementation of the RSU.

Fees

When making an RSU, you will need to be prepared to pay for the following fees at the very least:

Double License

  • Penalty – P2,500.00
  • Fine – P20,000.00

For Misrepresentation of Age (Option A)

Where to Avail it

When making a request for system updates at LTO, you may visit any of the following LTO offices:

  • Authorized Licensing Centers
  • Authorized LTO District Offices
  • LTO Extension Offices 
  • LTO License Section, Central Office

Important Reminders

For your reference, here are some important reminders for when requesting for system updates in LTO:

  • In areas where there is no PSA (formerly NSO) branch, you may present the original and submit one (1) photocopy of the birth certificate validated by the Office of the Local Civil Registry (LCR) with the attached Official Receipt. 
  • NSO may also be accepted in place of a PSA Birth Certificate.
  • Some RSUs may require investigation and may take days before it can be resolved and the changes implemented.

Video: How to Request for an RSU

To learn more about how to make a request for system update (RSU) in LTO, you may check out this video from WDeeCee:

Frequently Asked Questions (FAQs)

For more information, we listed the most common questions and answers regarding RSUs:

1. Is it okay for one person to have two different driver’s license numbers in the Philippines?

No. For this reason, the LTO allows the licensee to request for system update to cancel the latest issued license number. It is illegal to keep both, too, and you’ll end up paying for the fine or might even get your driver’s license revoked when found out. 

2. I got married after my driver’s license was issued. Do I need to request a system update to have my last name updated?

No. Instead of filing for a request for system update, what you need to do is request for revision of records at the LTO office. You may follow the instructions on how to change name under the LTO revision of records transactions to do so. 

3. Can I request for system updates at any LTO branch office? 

No. You may only request for system updates at the following LTO offices:

  • Authorized Licensing Centers
  • Authorized LTO District Offices
  • LTO Extension Offices 
  • LTO License Section, Central Office

Summary

It is easy to confuse LTO requests for system update with LTO revision of records requests. However, do note that for RSUs, it is highly likely that you may be accused of deliberate forgery or other offenses when the errors that require an RSU are not resolved immediately. RSUs aren’t free and may even be considered costly, but effecting changes to your LTO records via RSU may be much cheaper than waiting to be discovered by the authorities.

How to Check and Settle LTO Apprehensions

Apprehensions by the officers of the Land Transportation Office (LTO) are one of the most unpleasant scenarios that any driver, car owner, or operator would like to avoid. Imagine having your car towed or your driver’s license confiscated by enforcers, while the public looks at you with unpleasant and incriminating eyes.

If you ever find yourself in this kind of situation, you must always respond with courtesy and calmness. After all, doing otherwise could mean more violations and more hefty fees and penalties. Instead, make sure you arm yourself with the knowledge about your rights as a driver as well as the proper and lawful process of settling your case. Whether it is an admitted violation or a contested case, there is a proper procedure and it pays to know about them. In this guide, we’ll only take a look at how to settle admitted apprehensions though. 

lto apprehension check

What is an Admitted Case/Apprehension?

An admitted apprehension is a case of LTO apprehension where the apprehended operator or driver admits the violation/s cited in the Temporary Operator’s Permit (TOP). It’s one of the two types of apprehensions—admitted and contested—though this refers to the one where the driver or operator presupposes the admission of violation leading to the apprehension. The admitted apprehension is also further subdivided into two types: those which are settled by the violator within 15 days following the apprehension and those that went beyond 15 days from apprehension. There are also special cases involving settling admitted apprehensions in the absence of the traffic violator, auto-contested apprehensions, apprehensions where the driver’s license or license plate is confiscated, and the apprehension with impounded motor vehicle. 

Qualifications for Settling Admitted Apprehensions in LTO

Sure, every driver, operator, and conductor has probably seen, experienced, or heard about how it’s like to be apprehended by the LTO. While not everyone will experience this situation, knowing how to settle them is a necessity for everyone. Nevertheless, the information on the process of settling admitted apprehension is most useful to the following:

  • Apprehended drivers 

  • Apprehended operators

  • Apprehended conductors

Requirements for Settling Admitted Apprehensions in LTO

Like every other LTO transaction, settling admitted apprehensions in LTO requires one to be prepared and armed with the right documents before heading to the designated LTO office to save time, money, and effort. 

General Requirements

  • Pink copy of the Temporary Operator’s Permit (TOP) or Affidavit of Loss, in case of lost TOP

  • Resolution/Decision

Additional Requirements

The documentary requirements vary depending on whether the violator is present or not, whether it was auto-contested or contested, and on what confiscated item the applicant intend to redeem. For your reference, here’s a complete list of additional requirements:

In the Absence of the Traffic Violator

  • Authorization Letter or Special Power of Attorney

  • One (1) photocopy of any government issued ID of the absent traffic violator

If Auto-contested

  • One (1) copy of the Certificate of Registration and latest Official Receipt of the apprehended motor vehicle; 

  • One (1) copy of the Driver’s License (for Driver’s License related violations); 

  • One (1) copy of Certificate of Public Convenience (CPC)/Special Authority and franchise verification from LTFRB (for franchise related violation); 

  • One (1) copy of Smoke Emission Test Result (for smoke belching violation); and/or 

  • One (1) copy of Motor Vehicle Inspection Report (MVIR) (for violations requiring inspection)

If Driver’s License is Confiscated

  • One (1) photocopy of Official Receipt (OR)/Certificate of Registration (CR) (if applicable)

  • Original copy of Seminar Certificate (prior to Joint Administrative Order [JAO] 2014-01 when applicable)

  • Original copy of Franchise verification (for franchise related violation

  • Original copy of Emission test result with Motor Vehicle Inspection Report (MVIR) (for smoke belching violation)

  • Original copy of Motor Vehicle Inspection System (MVIS) Inspection

  • Report with Official Receipt (for violations requiring inspection such as unauthorized/defective accessories, unauthorized modification and the like)

If License Plate is Confiscated

  • One (1) photocopy of Official Receipt (OR)/Certificate of Registration (CR) (if applicable)

  • Original copy of Seminar Certificate (prior to Joint Administrative Order [JAO] 2014-01 when applicable)

  • Original copy of Franchise verification (for franchise related violation

  • Original copy of Emission test result with Motor Vehicle Inspection Report (MVIR) (for smoke belching violation)

  • Original copy of Motor Vehicle Inspection System (MVIS) Inspection

  • Report with Official Receipt (for violations requiring inspection such as unauthorized/defective accessories, unauthorized modification and the like)

If Motor Vehicle is Impounded

  • Original copy of Impounding Receipt of Motor Vehicle (IRMV) with stencils of motor and chassis numbers or Affidavit of Loss, in case of loss

  • One (1) Photocopy of OR/CR (if applicable)

  • Original copy of Franchise verification (for franchise related violation)

  • Original copy of Emission test result with MVIR (for anti- smoke belching violation)

  • Motor Vehicle Inspection System (MVIS) Inspection Report with Official Receipt (for violations requiring inspection such as unauthorized/defective accessories, unauthorized modification and the like)

Procedures for Settling Admitted Apprehensions in LTO

To settle admitted violation in LTO, one must understand the procedure so they’ll know what to expect. Plus, this will ensure that you understand what you’re supposed to do. 

Simple Admitted Case Settled within 15 Days From the Date of Apprehension without Accessory Penalty

Step 1: Visit the designated LTO branch, be it the Traffic Adjudication Service in the LTO Central Office, the Regional Offices-Operations Division, or the LTO District or Extension Offices with Law Enforcement and Traffic Adjudication Service (LETAS) functions, closest to the applicant’s place.

Step 2: Check if they have LETAS functions and if they require an appointment or accept walk-in applicants.

  • If the LTO office requires an appointment, book an appointment online with LTO ahead of your visit. 

Step 3: Submit the TOP/IRMV (or Affidavit of Loss – in case of loss TOP/IRMV) and other required documents.  

Step 4: Secure a queue number and wait for your turn.

Step 5: Wait for your queue number to be called.

Step 6: Once your name is called, submit the requirements so it can be evaluated for completeness and authenticity.

Step 7: Once the LTO personnel confirms the details from the system, wait for a transaction ID to be generated.

Step 8: Once the transaction ID is generated, proceeds to the cashier for payment of fees.

Step 9: After making the payments, proceed to the Releasing Area with your official receipt (OR) and other documents to claim confiscated item/s. 

Step 10: Wait for your turn to collect the confiscated items.

Simple Admitted Cases Settled within 15 Days From the Date of Apprehension with Accessory Penalty / Settled Beyond 15 Days From the Date of Apprehension

Step 1: Visit the designated LTO branch, be it the Traffic Adjudication Service in the LTO Central Office, the Regional Offices-Operations Division, or the LTO District or Extension Offices with Law Enforcement and Traffic Adjudication Service (LETAS) functions, closest to the applicant’s place.

Step 2: Check if they have LETAS functions and if they require an appointment or accept walk-in applicants.

  • If the LTO office requires an appointment, book an appointment online with LTO ahead of your visit. 

Step 3: Submit the TOP/IRMV (or Affidavit of Loss – in case of loss TOP/IRMV) and other required documents.  

Step 4: Secure a queue number and wait for your turn.

Step 5: Wait for your queue number to be called for the release of resolution/judgment.

Step 6: Once your name is called, submit the requirements so it can be evaluated for completeness and authenticity.

Step 7: Once the LTO personnel confirms the details from the system, wait for a transaction ID to be generated.

Step 8: Once the transaction ID is generated, proceeds to the cashier for payment of fees.

Step 9: After making the payments, proceed to the Releasing Area with your official receipt (OR) and other documents to claim confiscated item/s. 

Step 10: Wait for your turn to collect the confiscated items.

If Auto-Contested

Step 1: Visit the designated LTO branch, be it the Traffic Adjudication Service in the LTO Central Office, the Regional Offices-Operations Division, or the LTO District or Extension Offices with Law Enforcement and Traffic Adjudication Service (LETAS) functions, closest to the applicant’s place.

Step 2: Check if they have LETAS functions and if they require an appointment or accept walk-in applicants.

Step 3: Submit the TOP/IRMV (or Affidavit of Loss – in case of loss TOP/IRMV) and other required documents.  

Step 4: Wait for the LTO staff to assign a Hearing Officer. 

Step 5: Proceed to the Hearing officer for the approval/denial of resolution. 

Step 6: Once a decision is made and a printed copy is issued to you, proceed to the cashier for payment of fees.

Step 7: After making the payments, proceed to the Releasing Area with your official receipt (OR) and other documents to claim confiscated item/s. 

Step 8: Wait for your turn to collect the confiscated items.

Fees

When settling admitted apprehensions in LTO, it is a must to be ready to pay the fees which includes:

Legal Research Fee – P 10.00

Other Fees may vary depending on the violation

Where to Settle

To settle admitted apprehensions in LTO, you may visit any of the following:

Important Reminders

For your reference, here are some important things to remember when settling admitted apprehensions in LTO: 

  • If the license is suspended, the client shall return to the agency after the lifting of suspension

  • Suspension period commences from the date of payment of fines, and varies depending on the violations committed. 

  • Processing time excludes waiting time and starts upon the submission of complete requirements. 

  • Suspension period varies depending on the violations committed.

  • Processing time starts upon the submission of complete requirements

Video: List of LTO violations and Other Fees

Learn more about all the LTO violations and their corresponding fees which you may need to check when settling admitted apprehensions in the LTO office by watching this video from Wander J.

https://youtu.be/s72dbV5GmqU

Frequently Asked Questions (FAQs)

When settling admitted apprehensions in LTO, here are some common questions and answers that you might find useful:

1. What is TOP?

TOP refers to the Temporary Operator’s Permit, a document issued to apprehended drivers or operators at the site and time of apprehension pursuant to Memorandum Circular No. 515-2004 dated 25 May 2004.

2. Do you need to settle a traffic violation with LTO?

Yes. It is a must to settle apprehensions within 15 days from the date of apprehension provided the apprehension is reported and encoded in the LTO-IT system. If the apprehended driver failed to settle his case within 15 days from the date of apprehension, it may cause the suspension/revocation of his driver’s license.

3. What will happen if the apprehended operator/driver failed to settle his case within 15 days from the date of apprehension?

They may still settle the apprehension but may run the risk of suspension/revocation of his driver’s license If the apprehended driver/operator failed to settle his case within 15 days from the date of apprehension.

4. Where will the apprehended operator/driver settle his case? Can he settle the apprehensions in any LTO Office?

No. Settling apprehensions may only be done at the LTO office designated in the TOP. But if the apprehended driver is in Metro Manila, the apprehended operator/driver is allowed to settle his case at the LTO Traffic Adjudication Service (TAS), Central Office, East Avenue, Quezon City. If he was apprehended in other LTO Regional/District Offices, he will appear at the concerned LTO Operations Division as specified in his TOP. If the apprehension says “Settle Anywhere,” then the driver/operator may settle it in any LTO Regional/District Office with LETAS functions.

5. How does the apprehended operator/driver determine the amount of the fines/penalties as well as the accessory penalties of the violation/s indicated in the TOP?

The corresponding amount of the fines/penalties as well as the accessory penalties are determined by the Traffic Adjudication Service based on the violations specified in the TOP. It may be checked through the LTO-IT system or the Land Transport Management System (LTMS) portal online. 

Summary

Settling admitted apprehensions in the LTO may seem like a hassle, but delaying or ignoring the problem may even cause more serious repercussions. That said, it’s best to just get on with it and at the soonest time possible in order to avoid getting more fines and having to secure more documentary requirements when your driver/operator license or vehicle registration is revoked. After all, there are LTO offices everywhere, making it easy to provide services wherever you are in the Philippines.

How to Get Drivers License Certification and Transaction History from LTO

Getting a driver’s license certification along with the transaction history from the Land Transportation Office (LTO) is just like obtaining other documents from the LTO. There are requirements to be fulfilled and fixed procedures to be followed. It isn’t always something that you request for though, especially if you are in the Philippines. However, if you are immigrating to another country like the Canada, you’d want to secure a driver’s license certification and skip the learner’s license up until the G5 driver’s license.

In any case, if you ever find yourself in need of a driver’s license certification and transaction history, you can always request for one at the LTO office of your choice. It doesn’t exempt you from taking the full driver’s license examination which includes a road test, vision test, and written examination, but it sure comes with benefits worth taking the certification for.

lto drivers license certification and transaction history

What is a Driver’s License Certification and Transaction History?

A Driver’s License Certification and Transaction History is an LTO record usually used as supporting document for driver’s license application abroad or for local employment purposes. It is usually requested for DFA Authentication and local employment and other purposes locally or abroad, and can be requested by individuals or private and government entities for other purposes.

Who is it for?

The request for Driver’s License Certification and Transaction History from the LTO is usually made or processed by the following:

  • Driver’s License holders

  • Law Enforcement Agencies

  • Courts

  • Private entities (with consent of the driver’s license holder)

  • Other government entities (with consent of the driver’s license holder)

Requirements

When requesting for a Driver’s License Certification and Transaction History from the LTO, individuals or private and public entities must prepare the following documentary requirements:

For DFA Authentication

  • One (1) photocopy of the Driver’s License 

  • One (1) photocopy of the Official Receipt (OR)

  • In case of lost Driver’s License: Original affidavit of loss. 

  • If the Driver’s License holder is out of the country: one (1) photocopy of valid passport showing the following:
    • First page

    • Visa page 

    • Latest date of arrival and departure

  • If requested by a representative: the following documents are required:
    • Authorization Letter 

    • One (1) photocopy of any of the following valid government/company issued ID with photo and signature of the applicant and representative
      • Philippine Identification (PhilID) Card

      • Philippine passport

      • Social Security System (SSS) Card

      • UMID Card

      • PhilHealth ID

      • TIN Card

      • Postal ID

      • Voter’s ID

      • Professional Regulation Commission (PRC) ID

      • Senior Citizen ID

      • OFW ID

      • Overseas Workers Welfare  Administration (OWWA) ID

      • National Council of Disabled Affairs (NCDA) ID

      • Solo Parent ID

      • Government Services and Insurance System (GSIS) e-Card

      • Seaman’s Book

      • Government Owned and/or Controlled Corporations (GOCC) ID

      • Home Development Mutual Fund (HDMF) ID

      • Department of Social Welfare and Development (DSWD) Certification

      • Integrated Bar of the Philippines (IBP) ID

For Local Employment and other purposes

  • Original letter request

  • Presentation of original and submission of one (1) photocopy of any of the following valid government issued ID with photo and signature of the requesting officer
    • Philippine Identification (PhilID) Card

    • Philippine passport

    • Social Security System (SSS) Card

    • UMID Card

    • PhilHealth ID

    • TIN Card

    • Postal ID

    • Voter’s ID

    • Professional Regulation Commission (PRC) ID

    • Senior Citizen ID

    • OFW ID

    • Overseas Workers Welfare  Administration (OWWA) ID

    • National Council of Disabled Affairs (NCDA) ID

    • Solo Parent ID

    • Government Services and Insurance System (GSIS) e-Card

    • Seaman’s Book

    • Government Owned and/or Controlled Corporations (GOCC) ID

    • Home Development Mutual Fund (HDMF) ID

    • Department of Social Welfare and Development (DSWD) Certification

    • Integrated Bar of the Philippines (IBP) ID

  • If requested via a representative:
    • Original Authorization Letter  

    • One (1) photocopy of any of the following valid government or company-issued ID with photo and signature of the applicant and representative
      • Philippine Identification (PhilID) Card

      • Philippine passport

      • Social Security System (SSS) Card

      • UMID Card

      • PhilHealth ID

      • TIN Card

      • Postal ID

      • Voter’s ID

      • Professional Regulation Commission (PRC) ID

      • Senior Citizen ID

      • OFW ID

      • Overseas Workers Welfare  Administration (OWWA) ID

      • National Council of Disabled Affairs (NCDA) ID

      • Solo Parent ID

      • Government Services and Insurance System (GSIS) e-Card

      • Seaman’s Book

      • Government Owned and/or Controlled Corporations (GOCC) ID

      • Home Development Mutual Fund (HDMF) ID

      • Department of Social Welfare and Development (DSWD) Certification

      • Integrated Bar of the Philippines (IBP) ID

Request for License Transaction History

  • Presentation of original and submission of one (1) photocopy of valid Driver’s License

  • Original letter request

  • If requested by a representative:
    • Authorization Letter with 

    • One (1) photocopy of any valid government/company issued ID with photo and signature of the applicant and representative
      • Philippine Identification (PhilID) Card

      • Philippine passport

      • Social Security System (SSS) Card

      • UMID Card

      • PhilHealth ID

      • TIN Card

      • Postal ID

      • Voter’s ID

      • Professional Regulation Commission (PRC) ID

      • Senior Citizen ID

      • OFW ID

      • Overseas Workers Welfare  Administration (OWWA) ID

      • National Council of Disabled Affairs (NCDA) ID

      • Solo Parent ID

      • Government Services and Insurance System (GSIS) e-Card

      • Seaman’s Book

      • Government Owned and/or Controlled Corporations (GOCC) ID

      • Home Development Mutual Fund (HDMF) ID

      • Department of Social Welfare and Development (DSWD) Certification

      • Integrated Bar of the Philippines (IBP) ID

Procedures

To make a request for a Driver’s License Certification and Transaction History from the LTO, you may simply follow these steps:

Step 1. Visit any LTO office, be it a LTO Licensing Center, District Office, Extension Office, or the License Section in the Central Office or in the Regional Offices, near you.

Step 2. Check if they process DL Certifications and if they require an appointment or accept walk-in applicants.

  • If they require an appointment, book an appointment online with LTO ahead of your visit. 

Note: The LTO recently rolled out an online website portal called the Land Transportation Management System (LTMS). You may register for an LTMS account and use it to set up an appointment and transact with the LTO. As of writing, not all LTO offices in the country are connected to the system just yet. Some offices also still accept walk-in applicants so it is very important that you check first before you go.

Step 3. At the LTO office, ask where you can get a Request Form for the application of license certification

Note: To help save you some time, you may also check the LTO website’s LTO Forms section to download the Request Form for the application of license certification.

Step 4. Once you have completely accomplished the form, get a queue ticket from the service counter and wait for your number to be called.

Step 5. Submit your completed request form and all the requirements, including your queue number.

Step 6. The LTO evaluator will verify your documents for completeness and authenticity from the LTO database and prepare a Pay Order Slip (POS).

Step 7. Once a Pay Order Slip (POS) is issued, you will be asked to proceed to the Cashier to pay the certification fee.

Step 8. Once paid, you will be issued a claim stub and an Official Receipt (OR).

Step 9. Head on to the Releasing Center and present the claim stub and OR. 

Step 10. Wait for the DL Certification and OR to be handed to you, then sign the duplicate copy of the DL Certification. 

Fees

Aside from the fees for the documentary requirements, the only fee to pay when requesting for a Driver’s License Certification and Transaction History from the LTO is the Certification Fee which costs P 100.00.

Where to get it

Depending on where it will be used, one can request for a Driver’s License Certification and Transaction History from the following offices:

For Local Purposes

  • LTO Licensing Centers

  • LTO District Offices 

  • LTO Extension Offices 

  • License Section, LTO Central Office

For DFA Authentication

  • License Section, LTO Central Office 

  • LTO Regional Offices

Important Reminders

When requesting for a Driver’s License Certification and Transaction History from the LTO, here are some things you’d need to remember.

  • For requesters abroad, the certification will be issued either by mail or through an authorized representative due to the issuance of Official Receipts (OR) and the use of Security papers for authentication purposes.

  • The LTO Certification is a document that can show the history of the driving experience in the Philippines which is a requirement for when the applicant tries to apply for a Foreign Driver’s License. 

  • Depending on the purpose of making the request for a Driver’s License Certification and Transaction History from the LTO, there is a limit to where the certification can be requested. Usually it is only available for procurement at the LTO Head Office in Quezon City.

  • The Driver’s License Certification and Transaction History is only available to those who can prove that they are who they claim to be.

Video: How to Get a Driver’s License Certification and Transaction History from the LTO

To learn more about how to get a Driver’s License Certification and Transaction History from the LTO, you may check this video posted by MukbarokTV.

Frequently Asked Questions (FAQs)

For your reference, here are some common questions and answers regarding the Driver’s License Certification and Transaction History issued by the LTO.

1. I’m currently out of the country and would like to request for copies of my driver’s license records in the Philippines. How can I obtain this?

You may file a request for the Driver’s License Certification and Transaction History through an authorized representative. The authorized representative in the Philippines may then file your written request at LTO, License Section, W -10, East Avenue, QC. You simply need to pay the Certification Fee amounting to P100.00, state your purpose, and provide your personal information including the complete name, birthday, and driver’s license no., if available. The certification is issued either by mail or through the representative due to the issuance of Official Receipts (OR) and the use of Security papers for authentication purposes.

2. Can I request for a Driver’s License Certification and Transaction History from any of the LTO offices in the Philippines?

No. Depending on where the certification will be used, you may only get them from the following places:

For Local Purposes

  • LTO Licensing Centers

  • LTO District Offices 

  • LTO Extension Offices 

  • License Section, LTO Central Office

For DFA Authentication

  • License Section, LTO Central Office 

  • LTO Regional Offices

3. Is the Driver’s License Certification and Transaction History expensive to obtain?

Not really, but it would depend on what you consider expensive. The only LTO fee you will need to pay for at the LTO office is the Certification Fee which costs P 100.00.

4. Can I check just anyone’s driving records by requesting for this document?

No. Like every document issued by the Philippine government as an ID, the Driver’s License Certification and Transaction History is only available to those who can prove that they are who they claim to be. In cases when a representative is sent to request for one, then the representative will need to provide an authorization letter, along with the applicant’s and the representatives’ ID.

5. How long does it take to receive my Driver’s License Certification and Transaction History?

The waiting period for a Driver’s License Certification and Transaction History is usually two hours, though it might take longer depending on the amount of visitors received and services by the LTO office where you are making the request from. 

6. Where can I ask for more information about the Driver’s License Certification and Transaction History?

For questions and other concerns, you may reach out to the LTO via the following contact information:

Land Transportation Office (LTO)
LTMS portal: Visit the LTO’s official website and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Phone call: You may contact them at their telephone number (632) 922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check with any of the LTO branch offices near you.

Summary

Usually, a Driver’s License Certification and Transaction History is requested for those who wish to secure a foreign driver’s license when they go overseas. However, there are instances when it is required locally for employment or other purposes. That said, the LTO made it a point to ensure that the certification is available to those who will request it, provided that they can provide the documentary requirements and pay the price for certification. Nonetheless, it is a pretty straightforward procedure, so following this guide will ensure that this transaction will be as painless as possible for you.

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