CCLEX RFID Installation Guide

CCLEX RFID installation sites in the Philippines are strategically located in various places, ensuring accessibility for users. These sites facilitate convenient RFID tag installation, promoting seamless and efficient toll payment experiences for motorists using the Cebu-Cordova Link Expressway (CCLEX).

Knowing the location of the various CCLEX RFID installation sites is essential for motorists to easily access and install RFID tags, ensuring smooth toll transactions on the Cebu-Cordova Link Expressway. This information streamlines the process, enhancing overall convenience and efficiency for users who might be interested in getting a CCLEX RFID tag or sticker installed in their motor vehicle. 

cclex rfid guide

What is CCLEX RFID? 

CCLEX RFID refers to Radio-Frequency Identification technology used for toll collection on the Cebu-Cordova Link Expressway (CCLEX) in the Philippines. This technology enables automated and efficient toll payments by allowing vehicles to pass through toll booths without the need for manual transactions, enhancing overall traffic flow and convenience for users.

Cclex

It facilitates automated toll collection on the Cebu-Cordova Link Expressway (CCLEX). It utilizes Radio-Frequency Identification (RFID) technology to enable contactless toll payments for vehicles within the 8.9-kilometer infrastructure project connecting mainland Cebu to Mactan Island. By having an RFID tag installed, motorists can seamlessly pass through toll booths without the need for manual transactions, improving overall efficiency and reducing congestion on the expressway managed by the Cebu Cordova Link Expressway Corporation (CCLEC), a subsidiary of Metro Pacific Tollways Corporation (MPTC). https://mptc.outsystemsenterprise.com/ORRAS/. 

Benefits of Having CCLEX RFID Tags/Stickers Installed

Having CCLEX RFID tags/stickers installed provides motorists with a range of benefits, including the following: 

1. Efficient Toll Transactions

CCLEX RFID tags/stickers enable contactless toll payments, allowing vehicles to seamlessly pass through toll booths without manual transactions. This efficiency reduces waiting times and enhances the overall toll payment experience.

2. Convenience for Motorists

Motorists with CCLEX RFID experience a hassle-free journey, as the automated system eliminates the need to stop and make manual payments at toll booths. This convenience contributes to smoother traffic flow on the Cebu-Cordova Link Expressway.

3. Time Savings

RFID technology significantly reduces the time spent at toll booths, as the system quickly reads the RFID tags/stickers, deducts the toll amount, and allows vehicles to proceed without delays. This time-saving benefit is especially valuable for commuters with busy schedules.

4. Streamlined Traffic Flow

The seamless passage through toll booths facilitated by CCLEX RFID tags/stickers contributes to improved traffic flow on the expressway. This not only benefits individual drivers but also enhances the overall efficiency of the transportation network.

5. Accessibility at Various Locations

CCLEX RFID installation sites are strategically located in different areas, ensuring accessibility for users. Vehicle owners can choose from multiple authorized installation sites, including shopping malls and service centers, making it convenient for them to get RFID tags/stickers installed.

6. Cost Savings

The installation of CCLEX RFID tags/stickers is provided at no cost, eliminating any upfront expenses for motorists. This cost-saving benefit encourages more users to adopt RFID technology, contributing to a widespread and efficient toll collection system.

7. Multiple Vehicles Under One Account

The option to register multiple vehicles under a single RFID account allows users to manage toll payments for their entire vehicle fleet using a unified system. This centralized approach simplifies account management and promotes flexibility for users with multiple vehicles.

8. Pre-registration for Faster Transactions

The availability of pre-registration options on the CCLEX website ensures faster transactions for RFID installation. Motorists can schedule appointments and register their details in advance, streamlining the overall process and minimizing wait times.

9. Advanced Technology

CCLEX RFID tags/stickers utilize Radio-Frequency Identification technology, showcasing a modern and advanced toll collection system. This technological innovation aligns with global trends in transportation infrastructure, offering users a more sophisticated and efficient experience.

10. Support for Future Toll Road Expansion Projects

By adopting CCLEX RFID technology, users contribute to the success of toll road projects, encouraging the implementation of similar systems in future infrastructure expansions. This support fosters the development of efficient transportation networks across regions.

Getting a CCLEX RFID Installed

To get CCLEX RFID installed, follow these steps:

To install a CCLEX RFID, drivers can visit any of the CCLEX Customer Service Centers near the CCLEX Toll Plaza. Walk-ins are welcome, but for a quicker transaction, it is recommended to pre-register on the ORRAS website to pre-register. 

List of CCLEX RFID Installation Sites

To get it done, vehicle owners may visit the following CCLEX RFID installation sites:

  • SM Seaside City Cebu
  • Il Corso Lifemalls by Filinvest
  • Robinsons Galleria Cebu

They also have the option to get their CCLEX RFID installation completed by making an appointment conveniently through the “Manage Appointment” tab on the CCLEX website or by visiting https://mptc.outsystemsenterprise.com/ORRAS/.

CCLEX RFID Installation Fees

The installation of CCLEX RFID is provided at no cost. That’s why, there really isn’t any reason not to get it done. Plus, going cashless and using a CCLEX RFID sticker lets the toll booth read it and automatically deduct the toll fees without having to stay long for toll transactions, ensuring a faster, smoother, and more convenient use of the CCLEX.

How to Use CCLEX RFID

To use CCLEX RFID, motorists need to have an RFID tag installed on their vehicles. This tag is equipped with Radio-Frequency Identification technology. When approaching the toll booth on the Cebu-Cordova Link Expressway, the RFID system automatically reads the tag, deducting the appropriate toll amount from the user’s account. This contactless process streamlines toll transactions, offering a convenient and efficient way for vehicles to pass through the expressway without stopping for manual payments.

Important Considerations

When obtaining CCLEX RFID tags for your vehicle, consider the following key aspects:

1. Documentation: Ensure you have the necessary documents such as vehicle registration and identification.

2. Installation Sites: Choose authorized CCLEX RFID installation sites for a seamless process.

3. Account Type: Decide on the RFID account type, whether prepaid or postpaid, based on your preference.

4. Fees: Be aware of any associated fees or required load for prepaid accounts.

5. Pre-registration: For a quicker transaction, consider pre-registering on the CCLEX website or designated platforms.

6. Appointment Management: If needed, efficiently manage and reschedule appointments through the CCLEX website.

By considering these factors, you can streamline the process of obtaining CCLEX RFID tags for your vehicle.

Frequently Asked Questions (FAQs)

For your reference, here are some common questions and answers related to CCLEX RFID installation.

1.  How can I top up my CCLEX RFID account?

Top up your CCLEX RFID account effortlessly through the MPT DriveHub app. This app provides the flexibility to reload using e-wallets, mobile banking, credit cards, and debit cards.

reloading-cclex

If you don’t have the app, download it from:

Google Play: https://bit.ly/3NQWtA

App Store: https://apple.co/3ynQdKj

Alternatively, you can reload at CCLEX Customer Service Centers near the toll plaza using various methods, including cash payment, debit cards, credit cards, and Maya.

2. Can I register more than one vehicle under one RFID account?

Yes. You can register multiple vehicles under one RFID account. Visit the ORRAS website [here](link), select the “CCLEX RFID Multiple Vehicles 1 Account” subscription, allowing registration for 2-9 vehicles. Please be aware that all vehicles linked to this account will share the RFID balance.

For consolidating your vehicles into a single CCLEX RFID account, visit our Customer Service Centers near the CCLEX Toll Plaza or contact us through our 24/7 hotline at 1-35000, email at customercare@mptc.com.ph, or via the CCLEX Facebook page chat.

3. What should I do if I sold my vehicle with an RFID?

If you have sold your vehicle with an RFID, take these steps:

  • Visit CCLEX Customer Service Centers near the Toll Plaza.
  • Send an email to customercare@mptc.com.ph with:
    • Signed letter requesting account closure or deactivation
    • Valid government ID

Note: A minimum administrative fee is applicable.

4. What do I need to do if I bought a vehicle with an RFID account?

If you’ve purchased a vehicle with an existing RFID account, take the following steps:

  • Visit CCLEX Customer Service Centers near the Toll Plaza.
  • Email customercare@mptc.com.ph with:
    • A signed letter requesting account closure or deactivation
    • A valid government ID
    • Copy of the deed of sale (mandatory for RFID account transfer).

5. What do I do if my CCLEX RFID sticker is damaged?

To address a damaged RFID sticker:

  • Schedule an appointment on the ORRAS website under “Manage Appointment.”
  • Input your registered email and plate number, generate OTP via email.
  • Visit CCLEX Customer Service Centers, show the generated QR code.
  • If damage is confirmed, the sticker will be replaced (administrative fee may apply).

6. What do I do if the CCLEX RFID card is damaged?

For a damaged RFID card:

  • Go to the ORRAS website, click “Manage Appointment.”
  • Input your registered email and plate number, generate OTP via email.
  • Prepare the damaged card, valid government ID, and a signed request for card replacement.
  • Visit CCLEX Customer Service Center, show the generated QR code for a new card.


7. What do I do if the CCLEX RFID card is lost?

If your RFID card is lost:

  • Visit ORRAS website, click “Manage Appointment.”
  • Input your registered email and plate number, generate OTP via email.
  • Prepare an Affidavit of Loss, valid government ID, and a signed request for card replacement.
  • Visit CCLEX Customer Service Center, show the generated QR code for assistance in replacing your lost card (administrative fee may apply).

8. How do I add another vehicle in my existing RFID account?

To add a vehicle to your existing account:

  • Visit ORRAS website, click “Manage Appointment.”
  • Choose “Add Vehicle,” fill in information, and set an appointment.
  • Input the plate number and email address of the registered vehicle.
  • Click “Send Code,” input the received code to generate QR code.
  • Save the QR code for your scheduled visit.

9. How do I register another RFID account?

To register a new RFID account:

  • Visit ORRAS website, click “Manage Appointment.”
  • Go to “Add Account,” fill in vehicle details, and set an appointment.
  • Click “Send Code,” input received code to generate QR code.
  • Save the QR code for your scheduled visit.

10. How do I reschedule my CCLEX RFID installation appointment?

To reschedule an installation appointment:

  • Visit ORRAS website, click “Manage Appointment.”
  • Input plate number and email, click “Reschedule Appointment.”
  • Set a new schedule and submit.
  • Save the QR code for your rescheduled visit.

Note: Walk-ins are accepted at CCLEX Customer Service Centers near the Toll Plaza.

Video: How to Install CCLEX RFID Stickers

Learn how to get a CCLEX RFID sticker or tag by watching this video from CCLEX:

Summary

CCLEX RFID installation sites are strategically positioned for accessibility, ensuring a seamless experience for motorists on the Cebu-Cordova Link Expressway (CCLEX). For those who are interested in installing CCLEX RFID, various sites such as SM Seaside City Cebu, Il Corso Lifemalls by Filinvest, and Robinsons Galleria Cebu are available. The installation process is free, and motorists can also schedule appointments for added convenience. Overall, CCLEX RFID serves as a technological advancement, simplifying toll transactions and contributing to the efficient operation of CCLEX, so if you want to enjoy these benefits, you may head on out to either one of the CCLEX RFID Installation sites listed above. 

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