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How to Get a Certificate of Non-Recovery (CNR)

Securing a Certificate of Non-Recovery (CNR) is one of the most crucial steps for people whose cars have been carnapped or stolen. It is an important process, as the Certificate of Non-Recovery (CNR) issued by the Philippine National Police Highway Patrol Group (PNP-HPG) is one of the requirements when declaring the loss at the LTO and when filing an insurance claim for carnapped or stolen vehicles.

Losing your car to a carnapper or otherwise is going to hurt. Luckily, this is the time to get your insurance to pay for your losses. Before you can do that, however, you will need to satisfy the documentary requirements and prove that the motor vehicle unit is, indeed, stolen or carnapped. One of them is the PNP-HPG’s Certificate of Non-Recovery (CNR).

certificate of non recovery cnr philippines

What is a Certificate of Non-Recovery (CNR)

A Certificate of Non-Recovery is a certification document requested from and issued by the Philippine National Police Highway Patrol Group (PNP-HPG) to prove that the person bearing the document once had a car, got it stolen or carnapped, and to date, that car is yet to be retrieved. 

The Certificate of Non-Recovery is of particular importance to car owners or their authorized representative in cases when they wish to file insurance claims for the theft or loss of the vehicle. After all, whether or not you got your car back will matter in determining the amount of the insurance payout to be received.

Who can Avail the Certificate of Non-Recovery (CNR) from PNP-HPG

The following people are the only ones who are eligible to or are allowed to request for and acquire a Certificate of Non-Recovery (CNR):

  • Registered owner and authorized representative of motor vehicle
  • Victims of stolen or carnapped vehicles 
  • Registered owners of stolen or carnapped vehicles 
  • Representatives of victims or registered owners of motor vehicle with Special Power of Attorney (SPA)

Requirements for Getting a Certificate of Non-Recovery (CNR) from PNP-HPG

Listed below are the complete documentary requirements that one must prepare if he wants to request for a Certificate of Non-recovery as a requirement at LTO and for his insurance claims following the loss or theft of a motor vehicle:

  • One (1) original copy of duly filled up application form  
  • One (1) original copy of a Valid Government-issued photo ID 
  • One (1) original copy of the Special Power of Attorney (SPA) if the applicant is an authorized representative of the owner
  • One (1) original copy of the valid ID of both representative and owner (for those who are using an SPA) 
  • One (1) original copy of a certificate issued by the corporate Secretary along with the Board Resolution if the MV is company owned 
  • One (1) original copy of the valid ID of both representative and Corporate Secretary to be attached to the certification and board resolution
  • One (1) original copy of the MV Insurance Policy 
  • One (1) original copy of the approved Certificate of Nationwide Alarm issued by the PNP-HPG

Procedures for Getting a Certificate of Non-Recovery (CNR) from PNP-HPG

To secure a Certificate of Non-Recovery from the PNP-HPG, here are the steps that you need to follow:

Step 1: Fill up the CNR application form and wait for the duty investigator to check the completeness of the details needed.

Step 2: Submit the other documentary requirements to verify records and alarm number from HPG Vehicle Information Management System (VIMS)

Step 3: Wait for the IR/Memorandum to be prepared and approved by the PNP-HPG Motor Vehicle Clearing Committee (MVCC) and PNP-HPG Director.

Step 4: Upon approval, wait for the VIMS to be encoded at the Records Section of the PNP-HPG MV Clearance Division (MVCD).

Step 5: Proceed to the Releasing Section for the release of the CNR to the applicant or registered owner or authorized representative.

Where to Apply for a Certificate of Non-Recovery (CNR)

When applying for or requesting for a Certificate of Non-Recovery (CNR) from the PNP-HPG for your insurance claims, then you would need to visit the Office of the Motor Vehicle Complaint Section (MVCS).

Processing Time for a Certificate of Non-Recovery (CNR)

Requesting for a Certificate of Non-Recovery is a crucial part of making insurance claims for lost or stolen vehicles. That said, it is inevitable for one to go through the procedures for applying for one which would take approximately 11 working days and 8 minutes in total.

Important Reminders

For your reference, here are some important things you need to pay attention to:

  • Within thirty (30) days from inclusion of the motor vehicle in the HPG Nationwide Alarm and no report of recovery has been made, a correspondingCertificate of Non-Recovery, signed by the Director of the PNP-HPG will be issued to the applicant or complainant.
  • For motor vehicles included in the HPG Watchlist, the Chief Investigation and Detection Management Division of the HPG shall cause the issuance of the appropriate certification regarding the non-recovery of the said motor.
  • For motor vehicles included in the HPG Watchlist, the Chief Investigation and Detection Management Division of the HPG shall cause the issuance of the appropriate certification regarding the non-recovery of the said motor.

Frequently Asked Questions (FAQs)

For more information, here are some common questions and answers related to getting a Certificate of Non-Recovery (CNR) from PNP-HPG.

1. What happens if your car was stolen and not recovered after 30 days?

If your car is not recovered within 30 days, the insurance company will declare it a total loss and pay the car’s value. Before you can file for a claim, then, you’ll need the documents to prove your claims which include the Certificate of Non-Recovery (CNR) from PNP-HPG.

2. When can I start the insurance claim process after my motor vehicle is carnapped?

Usually, the PNP-HPG can and will issue a certificate of non-recovery (for insurance claims) after 90 days. However, it will require you to be prepared to process a lot of paperwork, including copies of the complaint sheets, sales invoice, PNP-HPG motor vehicle clearance certificate, and other proof of ownership. Only then can you start with your insurance claim.

3. When should I get a Certificate of Non-Recovery (CNR) from PNP-HPG?

The Certificate of Non-Recovery of vehicle issued by the PNP-HPG is issued as follows:

Within thirty (30) days from inclusion of the motor vehicle in the HPG Nationwide Alarm and no report of recovery has been made, a correspondingCertificate of Non-Recovery, signed by the Director of the PNP-HPG will be issued to the applicant or complainant.

Summary

A Certificate of Non-Recovery (CNR) is, perhaps, one of the most important documents issued by the Philippine National Police Highway Patrol Group (PNP-HPG). It is of particular importance when declaring the loss at the LTO and when filing an insurance claim for carnapped or stolen vehicles. After all, this will help the insurance company decide whether or not it is a total loss and whether to give you the full value or just a portion of it. Just make sure you don’t make untrue claims to avoid having to face any legal repercussions in the future. 

List of LTO-Accredited Medical Clinics

When applying for a driver’s license (DL) in the Philippines, the Land Transportation Office (LTO) requires all DL applicants, regardless of classification, to submit an LTO medical certificate. The certificate is issued by LTO-accredited medical clinics and physicians nationwide. These clinics are usually strategically located near LTO offices, in a bid to make securing the required medical certificates easier for aspiring drivers. 

Also Read: List of LTO-Accredited Driving Schools

As the medical certificate requirement is for everyone, those who are applying for a student driver’s license, a non-professional driver’s license, and a professional driver’s license, as well as those who are renewing their driver’s license would be interested to know what and where these LTO-accredited clinics are and what they are actually for.

list of lto accredited medical clinics philippines

What is an LTO-Accredited Clinic?

In a bid to ensure that no health condition, disease, or disability will cause drivers to meet any vehicular accident, the LTO has recently made changes to the requirements for driver’s license application and renewal. In the recent change, they mandated the electronic submission of medical certificates for aspiring drivers. These medical certificates must be secured from LTO-accredited clinics and physicians—or those medical clinics and physicians who have registered with and have been acknowledged by the agency as legitimate.

LTO-accredited medical clinics are clinics that received the LTO’s stamp of approval. These clinics made it beyond the LTO screening process—from the computerization requirements to the registration via the LTO’s IT system, the Land Transport Management System (LTMS) Medical Clinics Portal, submission of the necessary documentation, and validation and screening. 

The accredited clinics are expected to have their own IT infrastructure to meet the computerization requirements. This is so they can offer the required digital services including biometric examination and uploading of results in the LTO system. 

Also Read: How to Renew LTO Driver’s License Guide

Purpose of LTO Clinics

The LTO-accredited clinics are the go-to clinics for the medical examination and medical certificate processing of aspiring drivers in the Philippines. These clinics have received the stamp of approval from LTO after satisfying the conditions of accreditation—from the size to computerization requirements.

With this stamp of approval, the clinics make it to the list of LTO-accredited medical clinics waiting to receive driver’s license applicants who need LTO medical certificates. 

Qualifications

The LTO-accredited medical clinics are specially selected to offer medical diagnostic services to the following LTO clients:

  • Foreigners in the Philippines who are looking to secure a driver’s license

  • Filipinos who are looking to apply for a new student driver’s license

  • Filipinos who are looking to renew their existing or expired driver’s license

  • Filipinos who wish to change their driver’s license classification

  • Filipinos who wish to change the restriction codes on their driver’s license

  • People whose driver’s license has been revoked after having been found to be an improper person to operate motor vehicles

  • Any person who has committed, or has served as an accessory to, any crime 

  • Any person who has committed, or has served as an accessory to act which endangers the public while driving

  • Any person who has accumulated at least forty demerit points 

  • Drivers who have been subject to an outright revocation of driver’s license under Section 16 of the IRR of RA 10930

  • Filipinos or foreign nationals in the Philippines whose driver’s license has been revoked for any other lawful reason except in cases where perpetual disqualification from being granted a license has been imposed.

  • Drivers whose license has five-year validity and are nearing their 3rd birthdate from the issuance of their license.

  • Drivers whose license has a ten-year validity period and are nearing either their 4th or 7th birthdays from the issuance of their license.

What can DL Applicants Get from LTO-Accredited Clinics?

Driver’s License applicants who are visiting any of the LTO-accredited medical clinics or physicians can get the following:

  • Medical tests, including:
    • Eye tests

    • Hearing and speaking test

    • Blood test

  • Physical exam
    • Disabilities Check

    • Blood Pressure

    • Medical History

  • Existing Medical Conditions Check

  • Neuro-psychiatric assessment or exam

  • Drug test

The LTO requires checking on these things to ensure that those who would eventually be allowed to drive will not be a danger to himself and others. The drug test, for instance, will ensure that the applicant doesn’t abuse illegal narcotics. The eye test, on the other hand, ensures that the applicant meets the standard distant binocular visual acuity of not less than 20/40 by Snellen (or 0.5, 6/12) in both eyes, with or without corrective lenses, or in some cases the following restrictions:

  • 20/50 vision qualifies for driving with corrective glasses/lenses

  • 20/60 vision qualifies for daytime driving only

  • Persons with cataracts are not allowed to drive at night

Aside from these tests, applicants will also get an LTO medical certificate, though it would be electronically transmitted directly to LTO. The medical certificate would serve as proof that the person whose name appears on the certificate is qualified and capable of driving safely. The medical certificate would also include the following information:

  • DL applicant’s full name 

  • Complete address

  • Professional Tax Receipt (PTR) number  

  • Professional Regulation Commission (PRC) number of the Physician who did the exam

  • Any form of disabilities, including:
    • Orthopedically Impaired
      • For upper limbs: Amputated left or right arm with prosthesis

      • For lower limbs: Amputated left or right leg with prosthesis

      • Post-Poliomyelitis: With one paralyzed leg either left or right

    • Partially blind

    • Speech and Hearing Impaired

    • Free from highly contagious diseases (for PDL applicants)

  • All other existing diseases or medical conditions or disabilities. 

List of LTO-Accredited Clinics Philippines

So how do you know which clinics and doctors you can visit for your medical exam? 

If you need to know the nearest LTO-accredited clinics and physicians who can issue an online-only medical certificate that you can use when you apply for or renew your LTO license in Metro Manila and the regions, check out this list of LTO accredited clinics and physicians below

Note: The list is Updated as of July 30, 2022.

Important Reminders

When scouring the Internet for the nearest or most accessible LTO-accredited clinics and physicians to secure your medical certificate from, here are some things you’d want to remember:

  • The new LTO process requires accredited clinics to transmit the medical certificate directly to LTO through an online platform. 

  • The entire process of electronically sending LTO medical certificates only takes about 8 minutes.

  • LTO implemented the online-only medical certificate requirement to reduce the incidence of fraud and fixers of medical certificates.

  • Memorandum Circular 2018-2157 which requires electronic medical certificates from clinics rolled out in December 2018 to better streamline all types of drivers’ and conductors’ license applications.

  • Before the medical certificate can be submitted to the LTO via the LTMS Medical Clinics portal, both the examining physician and the license applicant must have their biometric finger scans. 

  • If the LTO-accredited clinics near the LTO offices are closed or unavailable, any LTO-accredited clinic will do when applying for the mandatory medical certificate.

  • It doesn’t really matter which LTO-accredited medical clinic you decide to get tested. 

  • The important thing to consider when acquiring a medical certificate for LTO is that the medical clinic and the physician is accredited by the agency.

Video: How to Find Medical Clinics Accredited by LTO in Philippines

Check out this video to learn how to find medical clinics nearest you that are accredited by the Land Transportation Office (LTO) in the Philippines. The LTO is responsible for regulating road safety and vehicle registration, and its requirement for accreditation means that these clinics meet certain standards for providing quality healthcare services.

Frequently Asked Questions (FAQs)

For your reference, here are some common questions and answers regarding the LTO-accredited medical clinics and physicians:

1. What is an LTO-accredited medical clinic?

An LTO-accredited medical clinic is a medical clinic duly registered on the LTO IT system. These clinics have been vetted by the agency before they are recognized and allowed to issue medical certificates to driver’s license applicants. 

2. What could be the possible reason for this change in terms of the submission of medical certificates to LTO?

This change is caused by the increasing number of applicants who submit fake or fabricated medical certificates to LTO. In a bid to put a stop to this problem, LTO has become stricter and started mandating that the clinic release the medical certificate straight to the LTO in order to regulate the incidence of fake medical certificates of individuals who aspire to drive on Philippine roads.

3. What is the legal basis for this change? 

The LTO, in an effort to serve the public better and conform with the mandate of the Republic Act (R.A.) 11032, Ease of Doing Business and Efficient Delivery of Government Services Act of 2018 to automate transactions, issued and implemented the Memorandum Circular No. 2018-2157 on the Revised Guidelines for Medical Examination, Accreditation of Medical Clinics and Registration of Physicians Relative to the Issuance of Medical Certificate to Student-Driver’s Permits on Driver’s/Conductor’s License Applicants. The circular mandates the change, necessitating the need for online medical certificate submission in the LTO system.

4. How much is the medical fees in LTO-accredited clinics?

According to LTO, they have not set a specific price range on the cost of the medical exams so the price may vary depending on the clinic and at the clinic’s discretion. Numerous reports, however, placed the price at Php 450.00 to Php 500.00 for the said medical examination for license applications in the Philippines.

5. Can I visit an LTO-accredited clinic on weekends?

To learn about whether LTO-accredited clinics operate on weekends, license applicants are encouraged to reach out to the clinic they intend to visit. The LTO, on the other hand, usually only operates on weekdays, much like all other government offices. Some branches, however, open and accept various license application and renewal transactions on Saturdays. You simply have to reach out to the LTO branch to check first.

Summary

LTO-accredited clinics and physicians came about after the Land Transportation Office (LTO) decided to put a stop to the increasing incidence of fake or fabricated medical certificates. It was the agency’s attempt for stricter regulation of who may or may not operate motor vehicles legally to ensure road safety, both for the motorists and pedestrians. By ensuring that the medical certificates are not tampered before it reaches them, thr LTO can accurately restrict drivers with certain medical conditions and disabilities from driving when they shouldn’t, effectively doing away with potential risks of accidents due to diseases and disabilities. 

Sure, if you have been driving for a long time, you may feel that the new requirements may be a bit too much, but if you really think about it, this is but the government’s attempt to stop you from being a danger to yourself and to others while driving on the public roads anywhere in the country. Suppose you didn’t know that you are suffering from hypertension and you suddenly get cardiac arrest while, you can just imagine how much damage it could cost, not only to the driver and to government properties, but also to unfortunate pedestrians who happen to be at the wrong place at the wrong time. 

That said, we hope that with this guide, drivers in the Philippines can be more understanding of the newer policies that the agency implements as they are usually rolled out with good intentions in mind.

Contact Information

Land Transportation Office (LTO)
LTMS portal: Visit the LTO’s official website and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Telephone Number: You may contact them at their telephone number (632) 922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check the LTO branch closest to you.

Republic Act 10666: Children’s Safety on Motorcycles Act Philippines

The Department of Transportation (DOTr), through the Republic Act No. 10666: Children’s Safety on Motorcycles Act of 2015, has always been concerned about children’s safety on motorcycles.  In a bid to defend the children’s right to special protection, the Children’s Safety on Motorcycles Act, a proactive and preventive approach to secure the safety of passengers, especially children, by regulating the operation of motorcycles along roads and highways, was enacted. 

Toward this end, the DOTr, along with the Land Transportation Office (LTO), Metro Manila Development Authority (MMDA), and the Philippine National Police (PNP), ensures that no child will bear the risks of being squashed between driver and pillion, while riding as passengers on motorcycles. The law also states the conditions that need to be met for children to be able to ride motorcycles, along with the accompanying fines should they violate the rules.

republic act 10666 children safety on motorcycles philippines

What is RA 10666?

The Republic Act 10666 is a law in the Philippines also known as the Children’s Safety on Motorcycles Act of 2015. The law is the manifestation of the government’s attempt to offer protection to children on the road. It prohibits any person from driving a motorcycle on public roads with a child on board and offers a clear guideline for children passengers on motorcycles.

According to RA 10666, it is unlawful for anyone to drive a two (2)-wheeled motorcycle with a child on board on public roads. While there are exemptions, the rule applies to every child, as long as they are below the age of eighteen (18). Violations of the law may result in hefty fines or even suspension and revocation of the driver’s license. In worse cases, or in cases of injuries and accidental death, the driver may also be sent to jail. 

Coverage and Exemptions under the Children’s Safety on Motorcycles Act of 2015

The Children’s Safety on Motorcycles Act it is unlawful for any child below 18 years old to be transported aboard a motorcycle or any two-wheeled motor vehicles with either one or two riding saddles. However, like any other law, there are some exemptions to this rule as well.

Coverage

According to the provisions of the Children’s Safety on Motorcycles Act, the act is effective on all motorcycles traversing all kind public roads nationwide, such as, but not limited to the following:

  • National highways

  • Provincial roads

  • Municipal streets

  • Barangay streets

  • Roads with a heavy volume of vehicles

  • Roads with a high-density of fast moving vehicles

  • Roads with a speed limit of more than 60 kph 

This is especially true during the following situations: 

  • when there is a heavy volume of vehicles; 

  • when there is a high density of fast-moving vehicles; or 

  • when the speed limit imposed is more than 60/kph.

Exemptions

Notwithstanding the prohibition provided for in the Children’s Safety on Motorcycles Act, no child shall be allowed to board a motor vehicle with a running engine or be transported on any road, street, or highway, unless they meet the following conditions:

  • The child, of any age, requires immediate medical attention and must be transported right away. 

  • The child passenger can comfortably reach his/her feet on the standard foot peg of the motorcycle; 

  • The child’s arms can reach around and grasp the waist of the motorcycle rider; and 

  • The child is wearing a standard protective helmet or gear.

Just to clarify the preceding information on coverage and exemptions, this law covers motorcycles defined as “any two (2)-wheeled motor vehicle having one (1) or two (2) riding saddles” riding along public roads. The foot peg, referred to in the Act, which is one of the prerequisites for children’s safety and ability to ride as a motorcycle passenger, is defined as “a flat form attached to the motorcycles on which to stand or brace the feet.”

Penalties and Fees for Violating the Children’s Safety on Motorcycles Act of 2015

Another provision in the Children’s Safety on Motorcycles Act details the hefty penalties, fees, and punishments associated with any case of violations, regardless if it results in serious or less serious injuries or accidental death. 

  • First offense: P 3,000.00

  • Second offense: P 5,000.00

  • Third and succeeding offenses: P 10,000.00; plus the suspension of the driver’s Driver’s License on third offense, and revocation
    • Beyond third offense: P 10,000.00; plus the revocation of the driver’s Driver’s License

The law also states that, 

If, in violation of the provisions of this law, death shall have resulted or serious or less serious injuries shall have been inflicted upon the child or any other person, a penalty of one (1) year imprisonment shall be imposed upon the motorcycle rider or operator of the motorcycle involved without prejudice to the penalties provided for under Act No. 3815, otherwise known as “The Revised Penal Code of the Philippines”.

Simply put, if a child passenger is injured or dies following a violation of RA 10666, then the driver will have to serve jail time.

Important Reminders

For tour reference, here are some important reminders worth taking note of: 

  • RA10666 finally gave law enforcers the teeth to penalize erring motorcycle riders who continue to transport small children onboard motorcycles.

  • Some people believe it to be the legacy of the late President Benigo Aquino III. 

  • The law offers protection to the riders and their children.

  • After all, motorcycle injuries are among the top causes of road crash deaths, comprising 56% of the total identified transport cases nationwide.

  • The Department of Transportation (DOTr) is the lead implementing agency of the law in the Philippines.

Video: Understanding the Children’s Safety on Motorcycles Act. 

For more information on the Children’s Safety on Motorcycles Act, watch this explainer video from DriveSafe Ph.

Frequently Asked Questions (FAQs)

For more information, you may check out this list of the most common questions and answers regarding the Children’s Safety on Motorcycles Act or RA 10666:

1. What is RA1066 or the Children’s Safety on Motorcycles Act of 2015?

RA1066 or the Children’s Safety on Motorcycles Act of 2015 prohibits any person from driving a motorcycle on public roads with a child on board.

2. Is this law important?

Yes. It is quite important as this is a proactive and preventive attempt by the government to secure the safety of child passengers in accordance with the national policy to protect the children’s right to a safe and secure environment.

3. Who will enforce the law?

The DOTr – Land Transportation Office (LTO) is the lead implementing agency of the Act. However, the LTO also has the authority to deputize members of the PNP, MMDA, and LGUs to carry out enforcement functions and duties.

Summary

In a nutshell, RA 10666, also known as the Children Safety on Motorcycles Act, makes it unlawful for anyone to have a child on board while driving any two (2)-wheeled motorcycle and on public roads. This is especially true when there is a heavy volume of vehicles, there is high density of fast-moving vehicles, or the speed limit is more than 60/kph. The law not only serves as a reminder and a regulation that entails penalties when violated, but it is actually one that invokes the call to “think of the children” in an attempt to protect those little lives we all value so much. 

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