What is LTMS Portal? Land Transportation Management System

The Land Transportation Management System (LTMS) portal is the new one-stop online shop created and managed by the Philippine Land Transportation Office (LTO). It was rolled out in 2020 in an effort to integrate all LTO services in a single contactless database system and digital platform. Through the creation of the LTMS Portal, the LTO was able to continue delivering its services nationwide while offering direct access to LTO 24/7. 

Almost two (2) years after it launched, the LTMS Portal has become a more essential part of the LTO’s day-to-day transactions as the agency completely migrates important services into the portal. Through the years, the LTO services, via the LTMS Portal, have also become very convenient since it has made registration and transactions from anywhere possible, simply by using a desktop or a laptop computer. It also made transactions accessible with even smartphones and tablets—without the need to lose any features even when viewed using smaller screens.

land transportation management system ltms portal online

What is the LTMS Portal?

The Land Transport Management System (LTMS) Portal is the online, 24/7 database created by the Philippine Land Transportation Office (LTO). It was designed to bring the LTO services closer to the public in an effort to improve their service delivery for all motoring regulatory services and processes especially when it comes to land transportation.

Through the LTMS portal, the LTO makes it more convenient for both customers and employees to process various online transactions. The system offers numerous services, but its most important functions include reduction of physical contact and improving the accessibility of the LTO services. 

Why should I use the LTO portal?

More than its support in reducing contact and streamlining LTO services, the multi-purpose LTMS portal also offers the following advantages:

  • It serves to both first-time registrants and those who are renewing their existing license and registration
  • It offers easy registration and renewal services for licenses and car registration, including the submission of documentary requirements
  • It keeps a database and offers easy access to the details of your driver’s license, registered vehicles, previous receipts, and apprehensions under your name in one place
  • It allows easy access to the status of the LTO transactions 
  • The website also offers a theoretical learning platform, primer, and refresher for all Filipino drivers
  • It helps reduce traffic in LTO branches allowing others who don’t have the means to make their transactions online the chance to improve the speed of service delivery

What services does the LTMS Portal offer?

The LTMS is a platform where the public can do their LTO-related transactions online. It can process various online transactions including:

  • Driver/conductor’s application for permits or licenses
  • Driver/conductor’s renewal of existing permits or  licenses
  • Registration of all motor vehicles
  • Requests for revision of records
  • Viewing of all unsettled violations in your profile
  • Viewing the history of all of misconducts
  • Requests for Certificate of No Apprehension
  • Settling of traffic violations by paying fines online or at any LTO District Office Cashier
  • Accessing and taking the new Driver’s License Renewal Course
  • Review for the Comprehensive Driver’s Education (CDE) exam using the audio-visual presentations and videos
  • Taking the Comprehensive Driver’s Education (CDE) exam
  • Accessing IDs, permits, and other important LTO documents.
  • Submission of position papers for contested cases of traffic violations
  • Viewing previous transactions with the LTO
  • Accessing and downloading driver’s licenses and official receipts
  • Replacement of lost or damaged driver’s license
  • Conversion of foreign driver’s license to local driver’s license
  • Changing of driver’s license classification from non-professional to professional
  • Request for additional restriction code or category
  • Assemblers, Importers, Rebuilders, Dealers and other Entities (MAIRDOE) accreditation

Who can use the LTMS?

The LTMS online portal can be useful to the following people:

  • Individuals (first-time applicants and existing DL holders, Filipinos, and alien residents)
  • Companies (public transportation fleet managers, franchise holders, etc.)
  • MAIRDOE (Assemblers, Importers, Rebuilders, Dealers and other Entities)
  • Medical clinics
  • Driving schools
  • Other entities (diplomats, tax-exempt individuals, returning residents under the no-dollar importation, government agencies)

What are the benefits of using the LTMS Portal?

The LTMS online portal offers an online facility that helps people transact with the LTO. Other than this, the portal also offers the following benefits:

  • Fast, round-the-clock LTO transactions and services
  • Increased your chance of passing the Theoretical Exam using the e-learning modules
  • Hassle-free acquisition of CDE certificate for license renewal
  • Easy checking of license status online without the need for stressful follow-ups
  • Avoid illegal means of processing LTO documents
  • All LTO-related credentials are archived and accessible from anywhere 24/7
  • No need to suffer in long lines while waiting for your turn

What do I need to be able to use the LTMS Portal?

To use the LTMS portal, you simply need the following:

  • An active Internet connection
  • A device—be it a desktop, laptop, smartphone, or tablet
  • A valid email address
  • Active mobile number
  • Information
    • For those who already have a license, but no LTMS account
      • Driver’s/conductor’s license number 
      • Expiry date
      • Official receipt number (or mother’s maiden name if you no longer have your receipt)
      • Full name
      • Birthday 
      • Gender
      • Mother’s maiden name
      • emergency contact
      • medical information
      • Complete address
    • For alien residents
      • Alien certificate of registration number (ACR)
      • ACR expiry date,  
      • Nationality 
    • For registered LTMS users
      • Nominated username
      • Nominated password

How to Use the LTO Online Portal?

Whether you’re a new DL applicant or someone in need of any of the numerous LTO services, the LTMS portal can be quite handy. To use the portal, however, you will need to register for an online LTMS account first. 

LTMS Account Registration

To register for an online LTMS account, you may follow these steps:

  • Visit the LTMS portal at <https://portal.lto.gov.ph>. 
  • Click Register now.
  • Read the Terms of Agreement, and click the check box that says “Yes, I Accept.” 
  • Fill out the captcha form.
  • For individual registrants: Select “individual” when asked for the type of registration.
  • Select whether or not you already have a Philippine driver’s license.
  • For those who already have a license: Provide the following information to complete the registration process:
    • Driver’s/conductor’s license number 
    • Expiry date
    • Official receipt number (or mother’s maiden name if you no longer have your receipt)
  • For first-time Filipino applicants, provide the following information:
    • Your name
    • Birthday and sex
    • Mother’s maiden name
  • For alien residents, provide the following details:
    • Alien Certificate of Registration (ACR) number
    • Expiry date
    • Nationality  
  • The LTO Portal will ask for your email address and mobile number.
  • Visit your inbox for the verification link.
  • Click the verification link and complete the following required information:
    • Emergency contact
    • Medical information
    • General information
    • Address
  • Once done, the portal will assign a 15-digit number that will serve as your username. 
  • Using the username and password provided via email, access your LTMS account and you will be redirected to the dashboard.

Updating the LTMS Profile

Updating your profile in your LTMS account can be easily achieved via the LTO portal. To learn how to do so, you can simply follow these steps:

  • Log into your LTMS account with your nominated credentials.
  • Click the “Profile” button on the dashboard.

Note: Click “Show All” to see all your information in one go. Most of the profile information can be change except for the following:

  • LTO Client ID
  • Last name
  • Middle name
  • First name
  • Email address
  • Nationality
  • Date of birth
  • Civil status
  • Gender
  • Registered address

If you want to change any of the information above, you may do so by requesting for a “revision of records” via the driver’s license system.

  • After making the changes, click “Apply Changes” button at the bottom of the page.

Driver’s License Application

The LTMS portal also allows the application and renewal of driver’s license of any type. To apply for a DL via the LTMS portal, you must:

  • Log in to your LTMS account.
  • On the dashboard, click “Licensing.” 
  • Click “Add medical certificate.”
  • Enter your medical certificate number, and click “verify.”

Note: Make sure that the medical exam is conducted by an LTO-accredited clinic so they can provide a medical certificate number which will be recorded in the LTO’s database. Medical certificates that are not from the said clinics will not pass LTMS’s verification. 

  • Choose the type of driver’s license type you wish to apply for.
  • Select if it’s for a new application or a renewal of an existing license.
  • Fill out the application form. 
  • Upload the required document.
  • Once done, the page will display the total fee for the license application or renewal, then click “Apply Now.”
  • Set an appointment by choosing your preferred date and LTO branch.
  • Complete the final steps of your license application or renewal. 
  • Click “Proceed to Payment”.
  • Choose a payment method from the following options:
    • BancNet
    • BPI Online
    • GCash
    • UnionBank Online
  • Click “Proceed to Summary.”
  • Review the summary of your application request and transaction. 
  • Click “Finish Transaction” then proceed with the payment. 
  • Read and accept the terms of the disclaimers for the payment and the transaction by clicking “Accept.”
  • You should see the summary of your order and the breakdown of fees. Read the Terms and Conditions then click “Next.” 
  • Click on the payment method you’ve chosen to be redirected to the designated third-party site and complete your payment. 

Accessing the E-learning Site

The LTMS portal also offers a self-help option for individuals who wish to learn the dos and don’ts of the Philippines’ traffic rules. It also helps DL applicants to take practice exams in preparation for the theoretical exams required by LTO for licensing applications.  

To access the resource page, you can simply follow these steps:

  • Access the LTMS portal through the link: https://portal.lto.gov.ph/
  • On the upper right-hand side of the screen, click “E-Learning.” 
  • From the drop-down menu, choose the type of information you want to learn. You may also take the theoretical exam to test your knowledge on driving and the road conditions.

Getting the Comprehensive Driver’s Education (CDE) Certificate

  • Visit the LTO Portal via the link: portal.lto.gov.ph. 
  • Log into the portal using your LTMS account if you have one. If tou don’t, register for an account by clicking “Register Now.”
  • From the dashboard, select “E-learning. 
  • Choose the “Online Refresher Course” from the drop-down menu.
  • Choode the DL classification between Professional or Non-Professional.
  • Tap the “Comprehensive Driving Course” to start watching the videos. 
  • After watching all the videos, click “show slide button” to access and read the slides.

After reading the slides and watching the videos, you may already take the exam online. To take the exam:

  • Go to the LTMS homepage.
  • Click the E-learning button from the dashboard.
  • Then, choose the online validation exam.
  • Tap “Start Exam” button. 
  • Choose your driver’s license classification: Professional or Non-Professional.
  • Answer the exam questions.
  • Once completed, print your CDE Certificate.

Important Reminders

For those who are interested in using the LTMS Portal, here are a few reminders:

  • Only select LTO Offices process LTMS transactions.
  • Other than the LTO fees for your license application/renewal, using any of the LTMS portal payment channels also require paying for the convenience fee, which varies per online payment method.
  • Only medical certificates issued by LTO-accredited clinics can be validated by the LTO.
  • First-time applicants of driver/conductor’s license will need to make a personal appearance at their preferred LTO branch for their biometrics and photo to be taken.
  • Application and renewal of driver’s license and vehicle registrations, revision and taking of theoretical course and CDE, and viewing of transaction history and submitted documents are only some of the things that can be done via the LTO LTMS portal

ALAMIN: Ang dapat gawin bago magtungo sa opisina ng LTO para sa inyong transaksyon

The Land Transportation Office (LTO) has created the Land Transport Management System (LTMS) to streamline their service delivery. Two years later, it has become a mandatory part of transacting with the LTO. In this video, the Land Transportation Office shares about the things that one needs to do via the LTMS rtal before heading out to an LTO branch for any transaction.

Frequently Asked Questions (FAQs)

To learn more, here are some of the most common questions and answers about the LTMS portal:

1. Is the LTMS portal registration free? 

Yes. Creating an account via the LTMS portal doesn’t require payment of any fees. Accessing the e-learning materials as well as taking the CDE Online Validation exam and getting a CDE certificate are also free of charge. 

2. Why do I need to register for an account at the LTO LTMS portal?

If you are looking to secure a driver’s license, whether as a new applicant or to renew an existing or expired license, then you will need to register for an LTMS account. You will also have to take the Comprehensive Driver’s Education (CDE) online validation exam which is available via the LTO LTMS portal before you can successfully secure a license.

3. What should I do if I didn’t receive a verification email after creating an LTO portal account? 

Upon registration on the LTMS portal, registrants have up to 24 hours to complete the verification process which is sent via email. That said, you will need to wait for the email for at least 24 hours before sogning up for a new LTMS account. It is best to also check the Spam folder to see if the email is there. If after 24 hours you still did not receive a verification link, chances are, the registration was not successful so you may try creating a new account again.

If that doesn’t work either and you still can’t register for an LTO LTMS account, you may reach out to LTO Client Care. To do so, simply click the Contact tab and fill out the form on the LTMS portal.

You may also visit the nearest LTO branch to get a quicker response to your LTMS registration-related issues. There, you simply need to secure an LTO client number, which you can use to access your LTMS portal account.

4. How can I verify my mobile number?

You may also link your mobile number to your LTMS portal account. To ensure that it is linked properly, you can get your mobile number verified by following these steps:

  • Log into your LTO online account via the LTMS portal. 
  • Click Profile. 
  • Under the Contact tab, click the Verify New Mobile Number. 
  • Enter the code sent to your mobile number. 
  • Click Verify.

5. Can I reset my LTMS account if I forgot my LTMS account password?

Yes. If you forgot your LTMS account password, you may reset it by clicking “Forgot Password” on the login page. Simply enter your email address or LTO client number and click “OK.” You should receive an email containing a link where you can create a new password for your account.

6. Can I change my email address?

No. At this time, there is no option or service that let’s you change the email address associated with your LTMS account. You may, however, change your mobile number where SMS notifications will be sent.

7. How can I check my LTO transactions via the LTMS portal?

The LTMS portal keeps a database of all LTO transactions conducted via the platform for easy reference. Accessing these records is just as easy. Here’s how:

  • Sign in to your LTO online account through the LTMS portal.
  • From the dashboard, click the Transactions tab and you’ll be directed to a page where you can view all the open transactions.

8. How can I check my LTO violations?

If you have a traffic violation and want to know its status, or you simply want to check how many violations you’ve had in the past, you may do so through the LTO LTMS portal by following these steps:

  • Sign into your LTO online account through the LTMS portal.
  • From the dashboard, click the Violations tab and you’ll then be led to a page where you can view your Demerit Points, Unsettled Dues, and History of Transactions.

9. How can I check my LTO document submissions?

The documents you’ve submitted to the LTO are also archived in your account for your easy reference. To navigate this part of the LTO portal, here’s what you need to do:

  • Sign into your LTO online account through the LTMS portal.
  • From the dashboard, click the Documents tab.
  • After clicking Documents, you should be redirected to a page that lists all the documents related to your LTO transactions. The documents are categorized into Licenses, Official Receipts, and No Apprehensions.

10. How do I apply for Revision of Records?

While some information can be changed via the LTMS portal, some information can’t be updated on your own. For these types of information on your driver’s license details, you may update them by applying for a revision of records via the LTO portal. Here’s how it’s done:

  • Sign into your LTO online account through the LTMS portal. 
  • From the dashboard, click Licensing.
  • Read and accept the Terms of Use. 
  • Choose your license type (whether student permit or driver’s license). 
  • On the next page, select Revision of Records.
  • Select the items you want to revise (personal/address/citizenship). 
  • Click Next.
  • On the next page, update the details you want to make changes to. 
  • Upload the required documents. 
  • Click Next to finish the process.

11. What LTO documents can be viewed through the LTMS Portal?

The LTMS portal, via your LTO account, keeps a record of all the transactions done via the platform. Needless to say, it also keeps a record of everything that was sent or uploaded through it. As such, it is linked to all IDs, permits, and other important LTO documents. These documents include the driver’s licenses, special permits, and even the registration of all motor vehicles listed under your name. All of these are accessible through the Portal too.

Even transaction histories and traffic violations incurred are also kept in the portal database. That said, all unsettled violations in your name as well as the complete history of all of your misconducts are viewable from the portal as well. Likewise, it is also possible to apply for a Certificate of No Apprehension for your driver’s license or registered motor vehicle through the LTMS Portal.

12. What driver education materials are accessible via the LTMS Portal?

The LTMS portal also offers numerous learning materials to help interested license applicants take and pass the CDE Online Validation Exam. There are also tons of other important materials that anyone who are interested in learning may check out.

There’s available information and materials on licensing, driving, road markings and signage, and traffic rules, regulations and all existing laws relating to land transportation. Whether you’re reviewing to renew your license or not, these information are very helpful and are things that every motorist should at least be familiar with. Here’s a complete list of what the LTMS e-learning section contains:

  • Licensing information
    • Overview – includes information on the various types of permits and licenses
    • Driver’s license classification and vehicle category
    • Medical conditions and driving indications
    • Qualifications and documentary requirements – covers all the requirements for all types of licenses and permits, including requirements for adding driver’s-license restriction codes
    • LTO Portal Flowchart
  • Fees and other charges
  • – includes all fees relating to license applications and renewals
    • Getting ready to drive
  • Course content of driving school
  • – includes information relevant to drivers of motorcycles, light vehicles, and heavy vehicles
    • Pavement markings
    • Road traffic signs
    • Driving fundamentals
    • Checking motor vehicle and documents
    • Starting to drive
  • Driving on the road
  • – a comprehensive overview of how motorists should drive, including tips on how to change lanes, use roundabouts, and even following the right of way
    • Proactive vehicle maintenance
    • Road courtesy and safety
    • Road rage
    • Defensive driving
    • Dealing with emergency situations
    • Avoiding collisions
    • Hazards
    • Rights, duties, and responsibilities of drivers
  • General responsibilities of a driver
    • Responsibilities of bus, taxi, jeepney, UV express, and TNVS drivers
    • Responsibilities of a motorcycle rider
    • Responsibilities of a school-bus driver
    • Responsibilities of taxi, TNVS, and UV express drivers
    • Responsibilities of a tricycle driver
    • Responsibilities of a truck driver
    • Rights of driver during apprehension
    • Common traffic violations of public utility vehicle drivers that causes heavy traffic
    • Motor-vehicle registration
  • Documentary requirements for new registration- covers all types of vehicles from commercial buses to motorcycles with sidecars and rebuilt vehicles with a local chassis and an imported engine
    • Documentary requirements for renewal of registration for all classifications
    • Motor-vehicle registration schedule
    • Motor-vehicle user’s charge
    • Penalties, charges, and other fees
    • Assigned plate per region
  • Land transportation-related laws
    • Republic Act (RA) No. 4136
    • RA No. 8749
    • RA No. 8750
    • RA No. 8794
    • RA No. 10054
    • RA No. 10586
    • RA No. 10666
    • RA No. 10913
    • RA No. 10916
    • RA No. 10930
  • Fines and penalties for violations
  • Temporary operator’s permit
  • Licensing
  • Registration, renewal, or operation, Dimension, specifications, weight and load limits
  • Franchise

13. How can I take the CDE online validation exam?

To take the CDE online validation exam, simply click the E-learning tab on the main menu the selecting “CDE Online Validation Exam” on the dropdown menu. Just make sure you’ve read the driver’s manual by clicking “E-learning” and then “Driver’s Manual” before taking the exam.

14. Are LTO online services available to all?

No. As of writing, the LTMS transactions are only processed in the following LTO offices: 

Metro Manila:

  • Central Office-License Section
  • Eastwood DLRO
  • Ever Gotesco DLRO
  • Muntinlupa District Office
  • Quezon City Licensing Center

Luzon:

  • Angeles District Office
  • Baguio Licensing Center
  • Bayombong District Office
  • Biñan District Office
  • Calapan District Office
  • Laoag District Office
  • Lipa District Office
  • Naga District Office
  • San Fernando Licensing Center

Visayas:

  • Dumaguete District Office
  • Ormoc District Office
  • Roxas District Office
  • Tagbilaran District Office

Mindanao:

  • Butuan District Office
  • Davao District Office
  • General Santos District Office.
  • Malaybalay District Office
  • Pagadian District Office
  • Tagum District Office

Summary 

The Philippine Land Transportation Office (LTO), much like many of the agencies managed by the Philippine government, has slowly adapted to the technological advances of the modern times. Doing so led to the creation of the  Land Transport Management System (LTMS) Portal, the LTO’s version of online one-stop shop for all their services. This digital platform not only streamlined the service delivery of the agency, but it also helped the LTO applicants conduct their businesses with LTO in a more convenient and efficient way. 

Sure, the LTMS services are only currently processed in select LTO branches, but with time, the system will rollout to more areas, allowing LTO to offer faster, more convenient services to more Filipinos nationwide. For now, the LTMS portal already offers services that you may take advantage of, if you need them. At the very least, the platform offers educational materials that everyone will find helpful in taking the LTO CDE validation exam or if they simply need to learn more about the LTO, licenses, registrations, laws, and even road conditions in the Philippines.

Contact Information

For inquiries about the LTO, driver’s license applications, renewals, and the LTMS portal, you may contact the LTO at: 

Land Transportation Office (LTO)
LTMS portal: Visit the LTO’s official website and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Telephone Number: You may contact them at their telephone number (632) 922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check the LTO branch closest to you.

Note that the LTO Text Hotline service is available during office hours on weekdays. If you avail this service after 5 PM, you won’t get any replies, but you will still be charged a Php 2.00 fee, as it is the fee using that service.

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