What is PNP-HPG? Philippine National Police – Highway Patrol Group

The Philippine National Police – Highway Patrol Group (PNP-HPG), just like the Land Transportation Office (LTO), is a government-managed organization meant to ensure road safety in the Philippines. It was established as the brainchild of Ramon Magsaysay, the 7th President of the Philippines, after a fatal car crash in 1954 claimed the lives of two statesmen close to him.

For 68 years now, the group has been offering invaluable contributions to society, by living up to its mandate to enforce the traffic laws and regulations and promote safety consciousness through inter-agency cooperation. Just recently, the group celebrated its 68th founding anniversary where they were recognized for their crucial role in maintaining peace, order, and security on the nation’s roads, emphasizing on the impact on the continuing success as the premier guardian of the Philippine highways.

Philippine National Police - Highway Patrol Group PNP-HPG

What is PNP-HPG?

The PNP-HPG refers to the Philippine National Police Highway Patrol Group, a highway patrol group established as the country’s first and only traffic control and road safety-focused law enforcement group for the sole purpose of making the roads a lot safer for all stakeholders. It was created in 1955, as a brainchild of Ramon Magsaysay who lost two statesmen who were close to him to fatal road accidents. 

As a patrol group deputized by the Department of Transportation (DOTr), it not only assists the Land Transportation Office (LTO) by providing general supervision using local police forces in enforcing traffic laws, but it also enforces driver’s licenses and motor vehicle registration and regulations with regards to public carriers. Its general services are geared towards contributing to collaborative nation-building, with focus on the following areas: aggressive and honest law enforcement operations, boosting personnel morale and welfare, enhancing public service, maintaining operational readiness, and intensifying internal cleansing efforts. Simply put, it’s a bit like the Metropolitan Manila Development Authority (MMDA) in the sense that they oversee and manage road traffic and safety, but with a bit more of the powers of the Philippine National Police (PNP) since they have the authority to literally chase after and arrest violators on-the-spot.

PNP-HPG History

The Philippine National Police – Highway Patrol Group (PNP-HPG) was originally established as Traffic Control Group (Trafcon) and designed to be a “specialized and dedicated” police unit to maintain road traffic safety across the Philippines, following a fatal road accident that claimed the lives of two statesmen close to then-president Ramon Magsaysay. It was originally designed as a unit under the Philippine Constabulary, which was then part of the Armed Forces of the Philippines. Later, the Trafcon became known as the Constabulary Highway Patrol Group before it was absorbed by the Philippine National Police in 1991. The HPG later became the Traffic Management Group. 

For a few years until 2015, the traffic law enforcement powers of the HPG were given to the Metropolitan Manila Development Authority (MMDA) and local government units (LGUs). In 2015, the HPG were called back to help work against the worsening traffic in EDSA and the other major thoroughfares in Metro Manila. Now, it is known as the Philippine National Police Highway Patrol Group (PNP-HPG).

PNP-HPG: Mission, Vision, and Mandate

As an organization, the Philippine National Police – Highway Patrol Group (PNP-HPG) also follows specific guides in carrying out its mandate and in how they operate. This guide comes in the form of the mission and vision and the mandate of the law for the agency:

Mission

To enforce pertinent laws, prevent and control crimes, maintain peace and order, and ensure public safety along the highways with the active support of the community

Vision

A safe highway conducive to economic growth through efficient and effective services of professional, dynamic, and highly motivated Highway Patrol Group.

Mandate

This Group from the Philippine National Police enforces the traffic laws and regulations, promote safety consciousness through inter-agency cooperation concerning Police Traffic Safety Education and Traffic Law enforcement functions and develops reforms in the crime prevention aspect against all forms of lawlessness committed along National Highway involving the use of motor vehicles.

PNP-HPG Functions

The Philippine National Police – Highway Patrol Group (PNP-HPG) is a highway patrol with a national scope. It is tasked to enforce traffic safety roles and provides general supervision to local police forces with regard to the enforcement of traffic laws. It also provides assistance to the Land Transportation Office, formerly the Bureau of Land Transportation. The HPG furthermore also enforces driver’s licenses and motor vehicle registration and regulations with regards to public carriers.

Services Offered to the Public

Other than its tasks related to the enforcement of pertinent land transportation rules and regulations as well as road safety, here are some of the services offered by the PNP-HPG to the transacting public:

Issuance of Certificate of Nationwide Alarm (CNA)

The Certificate of Nationwide Alarm (CNA) is a document issued by the PNP-HPG to the complainant or owner of a vehicle who are requesting for a CNA for stolen or carnapped vehicles. The certification is issued upon the submission or after the compliance of the documents needed in filing of alarm and approval of the HPG Motor Vehicle Clearing Committee (MVCC) and the Director of the HPG.

Issuance of Certificate of Lifting of Alarm 

The Certificate of Lifting of Alarm is issued to the registered owner or authorized representative of a vehicle owner who are requesting for the lifting of alarm. This certification is issued after the owner submits or comply with the submission requirement for documents needed in filing of alarm and approval of the HPG Motor Vehicle Clearing Committee (MVCC) and the Director of HPG.

Issuance of Certificate of Certificate of Non-recovery (CNR)

The Certificate of Non-recovery (CNR) is a document issued to the registered owner or authorized representative of a vehicle owner who are also applicants for Certificate of Non-recovery (CNR). This certification is issued upon approval of the HPG Motor Vehicle Clearing Committee (MVCC) and the Director of HPG. Certificate of Non- Recovery and is usually used or required when filing for insurance claims.

Issuance of Certificate of Re-stamping 

The Certificate of Re-stamping is a document issued to the registered owner or authorize representative of a vehicle owner who are applying for Re-stamping. This certification is generally issued upon the submission or after the owner’s compliance of the documentary requirements needed in filing of alarm and upon the approval of the HPG Motor Vehicle Clearing Committee (MVCC) HPG Director.

Issuance of Certificate of Deletion and Correction of Entry

The Certificate of Deletion, as well as the Correction of Entry is issued to the registered owner or authorized representative as well as to all applicant for Deletion as well as the Correction of Entry. Certification. It is issued upon the submission or compliance of the documents needed in filing for Deletion or Correction of Entry and approval of the HPG Motor Vehicle Clearing Committee (MVCC) and the Director of HPG.

Video: How to tell the PNP-HPG and local police apart based on their uniforms?

Learn to distinguish regular police officers from those who are either commissioned or non-commissioned by the Philippine National Police – Highway Patrol Group (PNP-HPG) based on their uniforms by watching this video from Highway Patrol Group:

Frequently Asked Questions (FAQs)

For your reference, here’s a list of the most commom questions and answers about the PNP-HPG:

1. What is the difference between LTO and Philippine National Police – Highway Patrol Group (PNP-HPG)?

The LTO and the Philippine National Police – Highway Patrol Group (PNP-HPG) are both tasked with ensuring the road safety in the Philippines. The difference is that while the LTO is tasked with the issuance and implementation of the road rules and regulations, the PNP-HPG is a specialized unit designed to enforce the traffic laws and regulations, promote safety consciousness, and abolish the lawlessness on the road. 

2. What is the difference between PNP-HPG and MMDA? Is the PNP-HPG more powerful than the MMDA? 

The Philippine National Police – Highway Patrol Group (PNP-HPG) and MMDA don’t really have a difference in their powers, but in the stricter enforcement and the creative approaches.  

In terms of enforcement powers, however, the Philippine National Police – Highway Patrol Group (PNP-HPG) officers have a slight edge. Unlike the MMDA, the PNP-HPG officers are authorized to conduct arrests, while MMDA officers have to call on the police to make arrests. The HPG has the authority to literally chase after and arrest violators on-the-spot. While there are only a few instances when motorists or pedestrians may be arrested, perhaps the fear of being arrested can make people more law-abiding. MMDA officers also do not have the power to confiscate drivers’ licenses except under some situations. For PNP-HPG officers, the determining factor is the type of tickets they hold. PNP-HPG officers who issue MMDA tickets may not confiscate drivers’ licenses, but PNP-HPG officers who issue LTO tickets can confiscate drivers licenses. Traffic violation tickets from the Land Transportation Office (LTO) also have higher fines.

3. What does a Philippine National Police – Highway Patrol Group (PNP-HPG) force multiplier (HPG FMI) volunteer do?

Volunteers who are members of the Philippine National Police – Highway Patrol Group (PNP-HPG) force multipliers are in no way whatsoever allowed to carry out police duties. That means no flagging down vehicles, no issuing citations, and no abuse of power. Instead, they are meant to to supplement and assist the PNP-HPG in the performance of its duties. In reality, the volunteer’s role to serve as citizen patrols; citizen surveillance which work as an additional set of eyes and will log and report violations observed in their assigned areas to the authorized personnel for appropriate action to be taken. Not only does it increase the law-enforcement resources, but the citizen involvement in ensuring the road safety and increase the HPG responsiveness to community public safety needs is geared towards an improved quality of life for the communities.

4. How to become a Philippine National Police – Highway Patrol Group (PNP-HPG) force multiplier volunteer

To become a part of the Philippine National Police – Highway Patrol Group (PNP-HPG) volunteer force multipliers. one must first be a motorcycle rider, regardless whether they ride a big bike or a small bike. Then, all that’s needed to be done is to register and be a member of the Full Spectrum Riders Association of the Philippines (FSRAP) at the provincial/ or regional HPG offices. This can be done by heading over to your nearest HPG office. For those living in Metro Manila, this can easily be done by visiting the RHPU-NCR in Camp Crame, located in Quezon City. Also, they would need the following requirements:

  • an accomplished application form, 
  • police clearance, 
  • barangay clearance,
  • an endorsement from the regional HPG chief 
  • proof of ownership such as the motorcycle’s registration documents (OR/CR)
  • valid driver’s license

Note that this is a recruitment for voluntary members of the force multiplier group only. Under no circumstances will a force multiplier volunteer do actual police work, like issue a ticket or flag down motorists for possible traffic violations.

5. Is there a contact number or office I can reach out to for any concerns, complaints, or inquiries directed towards the PNP-HPG?

Yes. For information or complaints, you may reach out to the Philippine National Police – Highway Patrol Group (PNP-HPG) via the following contact information:

Philippine National Police – Highway Patrol Group (PNP-HPG)

Office Address: Office of the Philippine National Police – Highway Patrol Group (PNP-HPG), Headquarters, MVCD Bldg., Camp BGen Rafael T Crame, Quezon City

Contact Number: 87230401 local 6298, 8-478-5093 (ARTA), 8888 (PCC), 0908-881-6565 (CCB)

Email Address: mailsab73@gmail.com, complaints@arta.gov.ph (ARTA), pcc@malacanang.gov.ph (PCC), email@contactcenterngbayan.gov.ph (CCB)

Summary

Traffic rules and regulations issued by the Land Transportation Office (LTO) remain the same. But, with the presence of the Philippine National Police – Highway Patrol Group (PNP-HPG), somehow, many people become more scared of breaking the rules and regulations, resulting in more law-abiding drivers and safer roads. After all, the PNP-HPG is supposed to enforce the traffic laws and regulations and promote safety consciousness through inter-agency cooperation. They are supposed to maintain peace, order, and security on the nation’s roads as the premier guardian of the Philippine highways.

LTO Plate Number Check: How to Verify Plate Number via LTO Online

Registering a car or any motor vehicle and getting a plate number with the Land Transportation Office (LTO) can be a long and tedious process. Unfortunately, it is mandatory for all car owners, especially if they want to go test it out on the road. Equally important is the LTO plate number check, as it involves verification of the car’s number plates and registration, especially for second-hand vehicles. 

Also Read: How to Register in LTMS Portal Online

The LTO plate number check, unlike the vehicle registration, is a simple, albeit, often understated process that car owners and drivers should not skip out on. Luckily, the process is simple and short, and would not take as much time as registration does. In this article, we looked into LTO plate number verification online, including its importance, processes, and the benefits it offers to both drivers and car owners alike.

lto plate number check how to verify plate number online

LTO Plate Number Check: What is It For

The LTO plate number check is the process of verifying to whom a car is registered to, or whether that car has been tagged by the LTO as a carnapped or a hot car; or whether it has a bad record with regards to driver apprehension. With the LTO plate number verification service made available online, the drivers and aspiring car owners can also do away with the suffering of waiting in long queues or even having to step outside to visit the LTO office just to check on their number plates. The LTO IT infrastructure has also made it so to provide an easier way for those who need to check number plates, its status, and its registration without the stress of making physical trips to LTO offices nationwide.

As the number plates were created to provide vehicles with a unique identity, it is especially helpful for people who purchase pre-loved vehicles to check on number plates. Not only does it help them confirm any information on the vehicle, but it also helps ensure that the new owner will not get in trouble for purchasing stolen items when they start driving it on public roads.

In simpler terms, running an LTO plate number check via LTO online should provide the searcher with the following information:

  • Plate number of the car;
  • Car Make and model;
  • Manufacturing year;
  • Car color;
  • Last registration date; 
  • Any apprehension records with the LTO

Verifying a car’s license plate ensures that each vehicle driven on public roads are valid and legal so drivers and car owners can avoid as many legal problems and safety problems as possible. License plates are extremely helpful in upholding traffic laws and making sure regulations are followed as it is unique and easy for authorities to trace.

Who Can Use the LTO Plate Number Check Online

This LTO online service that allows users to verify number plates is effective and helpful to the following people and circumstances:

  • People who are purchasing a pre-loved car from a person they don’t really know;
  • People who need to rent or borrow a car; and
  • Drivers who wish to avoid being asked or having to answer too many questions when apprehended by the police
  • People whose jobs involve driving another person’s car
  • Car owners who wish to check on cars that they have let out or lent to other people
  • Authorities who need to check the legitimacy of a car’s registration or the car’s apprehension history

What are the Benefits of Verifying Your Plate Number through LTO Online

Verifying the LTO plate number online can be considered good public service from the agency to the drivers and aspiring car owners for the following reasons:

  • There’s no need to go to the LTO branch to check on the license plate.
  • It’s time-saving as you don’t have to take time away from work or family to complete the verification.
  • It support longer family time since there’s no need to wait in line at the agency branches.
  • It’s convenient as they just need a mobile or computing device—be it a desktop or laptop computer or even a tablet or a smartphone—to run the LTO plate number check any time of the day.
  • It helps promote administrative procedures since this service helps them do away with a trip to the department registry to get the information they need.
  • It helps them find the nearest toll where they can pay to re-register their vehicles after looking up information on their license plates.

What do You Need to Verify Your Plate Number Online

Running an LTO plate number verification online is a simple process that doesn’t require much except for the following:

  • An active Internet connection
  • A device—be it a desktop, laptop, smartphone, or tablet
  • The 15-digit motor vehicle (MV) number found on the Certificate of registration or the information on the number plate to check

How to Verify Plate Number via LTO Online

A plate number verification can be done in different ways. In this guide, however, you are only going to learn about how it’s done online for convenience.

To verify your plate number via LTO online, here are the steps to follow:

Step 1: Visit the website for LTO plate verification at: http://www.lto.net.ph/LTO/Online.

Step 2: Enter the 15-digit MV number written on the top-left side of your certificate of registration. 

Step 3: Enter the verification code.

Step 4: Click “search.” Once done, you should see any of the following prompts:

  • This vehicle information cannot be found

Seeing this prompt will require you to maybe check on the vehicle information again as you may have entered the wrong vehicle information.

  • Wrong verification code

This prompt simply means that your confirmation code was wrong or you may have entered the wrong one.

  • License plate information is available

This prompt means that both the MV number information and confirmation code you have entered is correct.

Based on these results, you may then continue checking your LTO plate number online.

Important Reminders

Should you decide to use the LTO plate number check service online, here are some things you’d want to remember:

  • In addition to the LTO plate number verification online, you can also utilize the LTO SMS plate number verification system to see if the plate number and registration are legitimate though it doesn’t come free.
  • Note that the online LTO plate number verification only works for private vehicles. 
  • It is unclear if public utility jeepneys (PUJs) and other public utility vehicles (PUVs) like such as taxis, tricycles, motorcycles, and trucks are included in the LTO’s verification system database. 
  • The LTO plate number check online and SMS verification is only serviceable during regular office hours, Monday to Friday, 8:00 am to 5:00 pm. 
  • The LTO SMS plate number verification charges P2.50 for every successfully sent message regardless of network service (Globe, TNT, Smart, Sun Cellular, Dito, or Gomo)

  • This LTO plate number verification service can be extremely helpful if you do not want to stay too long at a police or a military checkpoint as you can just show them the message from the LTO proving that your car is totally clear of any apprehension and records.
  • This service is also quite useful for the police force, especially if they are out to get crooks and carnappers in a checkpoint.
  • Having a valid and legal number plate enables both drivers and aspiring car owners to avoid as many legal problems and safety problems as possible.
  • The 

Video: LTO Verification for Motorcycles, Vehicles, and Driver’s License in the Philippines

More than the boom of Internet services and advanced technologies, the advent of online services were brought forth by the modern need for “instant gratification” and convenience. In the Philippines, the LTO has adapted to modern times by offering LTO plate number checks online, but aside from that, they also offered an SMS version. 

To learn more about the LTO SMS plate number verification service, you may watch this video from Polisia Coo below:

Frequently Asked Questions (FAQs)

License plates are an integral part of every motor vehicle. Registration is one thing, but you may also run plate number checks by yourself online. If tou’re checking out the service, you’d want to check these common questions and answers first, for your reference. 

1. What is an LTO plate number?

An LTO plate number is a unique vehicle identifier issued by the Land Transportation Office (LTO) in a bid to help protect the security of both drivers and car owners. It’s like the vehicle’s ID with a unique number. Through this ID, law enforcers can track and tell whether a vehicle has the right to be used and driven on public streets or if it’s carnapped or stolen from someone else.

2. Is there another convenient way to check for your plate number aside from going through LTO online?

Yes. Other than checking via LTO online, there is another way which involves using your phone and sending an SMS.  

To learn how you can check your plate number by sending an SMS, listed below are the steps: 

Step 1: Open up your phone and your text messaging app.

Step 2: Type the message, “LTO VEHICLE [your vehicle’s plate number].”

Step 3: Send the message to 2600. Once sent, you should receive details about your car as well as verify your plate number. 

Note: This service is available for all networks but only on work days. It also costs Php 2.50, regardless if you received a reply or not, as long as the message has been sent. To make sure you’re getting it right and not wasting your Php 2.50, then make sure to send the message in proper format only during LTO office hours, Mondays thru Fridays, 8:00 am to 5:00 pm. 

You may also use the text service to check on other things by using the following keywords:

  • LTO NEW NON PRO: Requirements for new non-professional driver’s license
  • LTO RENEW NON PRO: Requirements for renewal of non-professional driver’s license
  • LTO NEW STUDENT: Requirements for a new student permit
  • LTO NEW REG PRIVATE: Procedures for new registration of private vehicles
  • LTO RENEW REG PRIVATE: Procedures for renewal of registration of private vehicles
  • LTO COMPLAINT PUV (PLATE NUMBER) (COMPLAINT): Complaints regarding for-hire motor vehicles

3. Why is it important to run verification checks on your plate number?

As the main purpose of a license plate is to ensure that each vehicle is trackable while it is being driven on public roads, it was especially designed to give each vehicle a unique identity. Checking on this “unique identity” is like checking on a person’s ID. It gives the information on the identity of the car, which includes the following information:

  • Plate number of the car;
  • Car Make and model;
  • Manufacturing year;
  • Car color;
  • Last registration date; 
  • Any apprehension records with the LTO

4. Where can I find the 15-digit Motor Vehicle (MV) number?

The 15-digit Motor Vehicle (MV) number can be found in the original official receipt/certificate of registration (ORCR). If you check your OR/CR, you will see your Motor Vehicle (MV) number on the top-left side. You will need this to run plate number checks. Once the system recognizes the status, it will tell you all the registration information as well as when and where you can pick your plate up from an LTO office, if it has not yet been released.

5. Is there a fee in availing this service?

No. If you are running an LTO plate number verification online, then you do not need to worry about paying any fee. However, if you are checking for the playe number via the LTO SMS service, then there is a certain fee to avail of this specific service. Regardless of the network service provider you use, the fee would be P2.50.

6. What if I am subscribed to a specific promo, would I still be charged P2.50 for the LTO SMS plate number verification service?

Yes. Even if you are subscribed to a text promo with your network service provider, you will still get a P2.50 charge deducted from your current load credit upon availing this specific service.

7. Why is the LTO Online Plate Number Verification suspended?

In November 2020, the Land Transportation Office (LTO) teamed up with Stradcom Corporation so they can provide the agency with the IT services it needs. Unfortunately, there was a misconfiguration of the old website, resulting in vulnerability and eventual information leak, which hackers did not pass up on. The hack tapped into LTO’s connection, resulting in the leak of 9,952 driver’s license details and 19,406 motor vehicle data, including information on the car’s manufacturer, plate number, engine number, chassis number, registration expiry, owner, and whether the vehicle is a private or public utility vehicle. The stolen data was then stored on lisensya.info.

Summary

Running an LTO plate number check or verification online is best done via LTO online. It does not only save time and effort, but it also offers convenience which os really quite attractive when availing any government service. However, it is not the only way to run such check. If you are willing to shell oit a minimal fee of Php 2.50, then the option to do this via SMS is also available to you. 

Knowing that your LTO plate number is free of apprehension and has updated registration will help you avoid getting into trouble while driving stress-free around the country. It also helps authorities trace MVs that were used in the commission of a crime as it is through the number plates that cars are tracked. 

The LTO plate number check may not seem as important as getting a driver’s license or processing a motor vehicle registration, but it actually serves a very important purpose, especially for those who are looking to buy second-hand cars or drive cars for others. It not only ensure that the car is “clean” and won’t cause legal problems to the new owner in the future. 

Contact Information

Land Transportation Office (LTO)
LTMS portal: Visit the LTO’s official website and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Telephone Number: You may contact them at their telephone number (632) 922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check the LTO branch closest to you.

How to Get a Certificate of Non-Recovery (CNR)

Securing a Certificate of Non-Recovery (CNR) is one of the most crucial steps for people whose cars have been carnapped or stolen. It is an important process, as the Certificate of Non-Recovery (CNR) issued by the Philippine National Police Highway Patrol Group (PNP-HPG) is one of the requirements when declaring the loss at the LTO and when filing an insurance claim for carnapped or stolen vehicles.

Losing your car to a carnapper or otherwise is going to hurt. Luckily, this is the time to get your insurance to pay for your losses. Before you can do that, however, you will need to satisfy the documentary requirements and prove that the motor vehicle unit is, indeed, stolen or carnapped. One of them is the PNP-HPG’s Certificate of Non-Recovery (CNR).

certificate of non recovery cnr philippines

What is a Certificate of Non-Recovery (CNR)

A Certificate of Non-Recovery is a certification document requested from and issued by the Philippine National Police Highway Patrol Group (PNP-HPG) to prove that the person bearing the document once had a car, got it stolen or carnapped, and to date, that car is yet to be retrieved. 

The Certificate of Non-Recovery is of particular importance to car owners or their authorized representative in cases when they wish to file insurance claims for the theft or loss of the vehicle. After all, whether or not you got your car back will matter in determining the amount of the insurance payout to be received.

Who can Avail the Certificate of Non-Recovery (CNR) from PNP-HPG

The following people are the only ones who are eligible to or are allowed to request for and acquire a Certificate of Non-Recovery (CNR):

  • Registered owner and authorized representative of motor vehicle
  • Victims of stolen or carnapped vehicles 
  • Registered owners of stolen or carnapped vehicles 
  • Representatives of victims or registered owners of motor vehicle with Special Power of Attorney (SPA)

Requirements for Getting a Certificate of Non-Recovery (CNR) from PNP-HPG

Listed below are the complete documentary requirements that one must prepare if he wants to request for a Certificate of Non-recovery as a requirement at LTO and for his insurance claims following the loss or theft of a motor vehicle:

  • One (1) original copy of duly filled up application form  
  • One (1) original copy of a Valid Government-issued photo ID 
  • One (1) original copy of the Special Power of Attorney (SPA) if the applicant is an authorized representative of the owner
  • One (1) original copy of the valid ID of both representative and owner (for those who are using an SPA) 
  • One (1) original copy of a certificate issued by the corporate Secretary along with the Board Resolution if the MV is company owned 
  • One (1) original copy of the valid ID of both representative and Corporate Secretary to be attached to the certification and board resolution
  • One (1) original copy of the MV Insurance Policy 
  • One (1) original copy of the approved Certificate of Nationwide Alarm issued by the PNP-HPG

Procedures for Getting a Certificate of Non-Recovery (CNR) from PNP-HPG

To secure a Certificate of Non-Recovery from the PNP-HPG, here are the steps that you need to follow:

Step 1: Fill up the CNR application form and wait for the duty investigator to check the completeness of the details needed.

Step 2: Submit the other documentary requirements to verify records and alarm number from HPG Vehicle Information Management System (VIMS)

Step 3: Wait for the IR/Memorandum to be prepared and approved by the PNP-HPG Motor Vehicle Clearing Committee (MVCC) and PNP-HPG Director.

Step 4: Upon approval, wait for the VIMS to be encoded at the Records Section of the PNP-HPG MV Clearance Division (MVCD).

Step 5: Proceed to the Releasing Section for the release of the CNR to the applicant or registered owner or authorized representative.

Where to Apply for a Certificate of Non-Recovery (CNR)

When applying for or requesting for a Certificate of Non-Recovery (CNR) from the PNP-HPG for your insurance claims, then you would need to visit the Office of the Motor Vehicle Complaint Section (MVCS).

Processing Time for a Certificate of Non-Recovery (CNR)

Requesting for a Certificate of Non-Recovery is a crucial part of making insurance claims for lost or stolen vehicles. That said, it is inevitable for one to go through the procedures for applying for one which would take approximately 11 working days and 8 minutes in total.

Important Reminders

For your reference, here are some important things you need to pay attention to:

  • Within thirty (30) days from inclusion of the motor vehicle in the HPG Nationwide Alarm and no report of recovery has been made, a correspondingCertificate of Non-Recovery, signed by the Director of the PNP-HPG will be issued to the applicant or complainant.
  • For motor vehicles included in the HPG Watchlist, the Chief Investigation and Detection Management Division of the HPG shall cause the issuance of the appropriate certification regarding the non-recovery of the said motor.
  • For motor vehicles included in the HPG Watchlist, the Chief Investigation and Detection Management Division of the HPG shall cause the issuance of the appropriate certification regarding the non-recovery of the said motor.

Frequently Asked Questions (FAQs)

For more information, here are some common questions and answers related to getting a Certificate of Non-Recovery (CNR) from PNP-HPG.

1. What happens if your car was stolen and not recovered after 30 days?

If your car is not recovered within 30 days, the insurance company will declare it a total loss and pay the car’s value. Before you can file for a claim, then, you’ll need the documents to prove your claims which include the Certificate of Non-Recovery (CNR) from PNP-HPG.

2. When can I start the insurance claim process after my motor vehicle is carnapped?

Usually, the PNP-HPG can and will issue a certificate of non-recovery (for insurance claims) after 90 days. However, it will require you to be prepared to process a lot of paperwork, including copies of the complaint sheets, sales invoice, PNP-HPG motor vehicle clearance certificate, and other proof of ownership. Only then can you start with your insurance claim.

3. When should I get a Certificate of Non-Recovery (CNR) from PNP-HPG?

The Certificate of Non-Recovery of vehicle issued by the PNP-HPG is issued as follows:

Within thirty (30) days from inclusion of the motor vehicle in the HPG Nationwide Alarm and no report of recovery has been made, a correspondingCertificate of Non-Recovery, signed by the Director of the PNP-HPG will be issued to the applicant or complainant.

Summary

A Certificate of Non-Recovery (CNR) is, perhaps, one of the most important documents issued by the Philippine National Police Highway Patrol Group (PNP-HPG). It is of particular importance when declaring the loss at the LTO and when filing an insurance claim for carnapped or stolen vehicles. After all, this will help the insurance company decide whether or not it is a total loss and whether to give you the full value or just a portion of it. Just make sure you don’t make untrue claims to avoid having to face any legal repercussions in the future. 

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