LTO Portal PH - Page 53

How to Get an LTO Conductor’s License

The conductor’s license, just like the driver’s license, is also a license issued by the Land Transportation Office (LTO).Unlike the driver’s license, however, not many people know about the need for a conductor’s license in the Philippines except, perhaps, for those who actually work as one. In fact, it is also mandated by the Republic Act 4136 which is also known as the “Land Transportation and Traffic Code.”

The conductor’s license is just like the driver’s license. It is a necessary document issued by the LTO to those who wish to work as bus conductors in the Philippines. It is a documentary proof that a conductor has the necessary skills and qualifications to work and assist the drivers of buses and other public utility vehicles (PUVs). It also allows the LTO to regulate conductors in the country, much like how they regulate the drivers and vehicles, especially those who are out to serve the public citizenry

Table of Contents

What is an LTO Conductor’s License (CL)?

A Conductor’s License is a type of license or permit released to bus conductors only. This is issued by the Land Transportation Authority (LTO) under the mandate of the Land Transportation and Traffic Code. It is issued by the LTO to those who wish to work as a conductor assisting the driver in fare collection, checking and issuing tickets, and ensuring the safety of the passengers and cargo of any public service operator. It is also the conductors who are held liable in cases of violation regarding overloading of passengers or freight or cargo beyond its registered carrying capacity.

Much like the professional Driver’s License, the Conductor’s License is a necessary requirement from those who wish to work as a conductor and earn. It requires applicants to take a 20-item written assessment and attend an orientation or enhancement program, regardless of whether he can or cannot drive. It doesn’t require one to be able to drive. Instead, the license is issued to qualified individuals so they can legally perform the following tasks in the Philippines:

collecting and issuing tickets, passes or fares
checking the validity of issued tickets
attending to the passengers
providing assistance regarding boarding, seating and luggage particularly to the elderly, sick, disabled, or injured passengers;
opening and closing doors for passengers;
performing safety checks prior to departure
signaling to drivers to stop or proceed when passengers disembark
greeting passengers, checking boarding transportation equipment, and announcing routes and stops
ensuring that safety regulations are observed
responding to passengers requests and complaints; and
taking charge of appropriate actions in cases of emergencies or accidents

According to the guidelines and procedures for the issuance of the Conductor’s License are governed by the Supplemental Implementing Rules and Regulations as provisioned by RA 10930, a valid conductor’s license allows an individual to secure work under any of the following capacities:

Bus conductor
Bus inspector
Cable car conductor
Passenger car conductor
Railway passenger train guard
Road freight conductor
Ticket inspector (public transport)
Train conductor
Transport conductor

Benefits of an LTO Conductor’s License

Acquiring a conductor’s license is good in the sense that it offers to qualified individuals the following benefits:

It helps avoid the potential penalties and legal repercussions associated with driving without or with an expired license.
It offers a valid photo ID that can be used when transacting in both public and private offices.
The license renewal process becomes easier than getting a new one.
It takes a long time, from five to ten years, to expire, depending on the license type.
It helps regulate and keep the conductors in check, allowing for regulation in the industry.

Qualifications for an LTO Conductor’s License

As per RA 10930, obtaining a Conductor’s License (CL) in the Philippines requires one to satisfy the following qualifying conditions:

Must be at least eighteen (18) years old
Must be physically and mentally fit to work and no contagious disease
Must be able to read and write in Filipino and/or English
Must have passed the theoretical examination – New CL and those not renewed for more than two (2) years from the expiry date
Must not have unsettled traffic violation
Must have completed the Conductor’s Theoretical Course (CTC) from LTO Driver’s Education Center (DEC)
Must not be a drug user or alcoholic
Must be clean, neat, and presentable

For new applications and those with dormant license (who has not renewed their CL for over two (2) years): Must have attended and passed the theoretical examination from either the LTO Driver’s Education Center, the LTO-accredited Driving School, or the LTO Accredited TESDA Training Center
For those seeking to renew the five (5) year Conductor’s License for the first time: Must have completed the Conductor’s Enhancement Program (CEP) prior to application
For those seeking to renew their Conductor’s License with Examination [Expired for more than two (2) years] and/or with five (5) to nine (9) Demerit Points: Must have completed the Conductor’s Re-orientation Course
For those seeking to renew their Conductor’s License with Examination [Expired for more than two (2) years] and/or with ten (10) or more but less than forty (40) Demerit Points: Must have completed the Conductor’s Re-orientation Course and passed the Theoretical Examination

Requirements for an LTO Conductor’s License

Application for a Conductor’s license in the Philippines require the applicants to secure, present, and submit the following documentary requirements:

Duly-accomplished Application for Permits and Licenses (APL) Form

For New Conductor’s License Application

Electronically-transmitted medical certificate from any of the LTO-accredited medical clinic nationwide (One (1) photocopy and presentation of the original medical certificate)
Presentation of the original and submission of one (1) photocopy of any of the following proof of identification:
- PSA Birth Certificate
- Philippine Identification Card
- Passport
- PSA Certificate of Marriage for married women
Any of the following clearances:
- NBI Clearance
- Police Clearance
- Court Clearance
Taxpayer’s Identification Number (TIN)

For those Intending to Change their Civil Status

PSA-Authenticated Marriage Contract

For those who need a Change of Address

Barangay Clearance, with the applicant’s complete address
Proof of billing statement

For Changes in any Other Personal Details

Presentation of the original and submission of one (1) photocopy of any of the following proof of identification:
- PSA Birth Certificate
- Philippine Identification Card
- Passport

For Lost or Mutilated Conductor’s License

Affidavit of Loss
Proof of the mutilated license (if available)

For Advanced Renewal

Electronically Transmitted Certificate of Completion of Conductor’s Enhancement Program (CEP) for the initial renewal of DL with five (5) years validity
Presentation of original Conductor’s License
Submission of Certificate of Completion of Conductor’s Re-orientation Course for applicants with five (5) to nine (9) demerit points
Plane ticket

For OFWs and Filipinos Living Abroad

Presentation of one (1) photocopy of passport (first page, visa page, and departure from the Philippines and latest arrival overseas)
Presentation of original Letter of Authority if sending an authorized representative
Submission of Certificate of Completion of Conductor’s Re-orientation Course for applicants with five (5) to nine (9) demerit points

For Renewal of Expired Conductor’s License with five (5) to nine (9) Demerit Points

Certificate of Completion of Conductor’s Re-orientation Course

For Renewal of Expired Conductor’s License with ten (10) or more Demerit Points

Certificate of completion of Conductor’s Re-orientation Course
Proof of completion of Automated Theoretical Examination

Procedures for Securing an LTO Conductor’s License

If you are interested in securing one, there are two ways to do so: in person by visiting the LTO branches, or online, via the Land Transport Management System (LTMS) portal.

In-Person Application

To apply for a conductor’s License by visiting an LTO branch with licensing functions, here are the steps that you should follow:

Step 1: Visit your preferred LTO Licensing Centers , LTO Licensing Extension Offices, LTO District Offices, or LTO Extension Offices near you.

Step 2: Proceed to the Customer Service Counter and have your documents checked for authenticity and completeness.

Step 3: Secure a Conductor’s License Application Form.

Step 4: Secure a queue number and wait for your turn.

Step 5: When your number is called, proceed to the transaction counters.

Step 6: Submit the application form along with all your documentary requirements to the Evaluator.

Step 7: Wait for your turn and proceed to the Photo-taking/Signature Area to have your picture and signature taken.

Step 8: Proceed to the Cashier when your name is called to pay the application fee and keep the Official Receipt (OR).

Step 9: Proceed to the Testing Area and present the Official Receipt (OR) to take the written exam.

Step 10: After passing the written exam, proceed to the Cashier when your name is called and pay the necessary fees for the license. Keep the Official Receipt (OR).

Step 11: Proceed to the Releasing Counter, present the Official Receipt and claim the temporary license or card type license.

Online Application

Application for and Renewal of the LTO Conductor’s License (CL) may also be done online through the LTMS portal (portal.lto.gov.ph), but the Conductor’s License must be claimed at the chosen LTO Office.

To apply for a conductor’s license online, simply follow these steps:

Step 1: Register at the Land Transportation Management System (LTO-LTMS) portal.

Click the ‘Register’ tab at the top of the LTMS homepage.
When prompted for your license/serial number, click No.
Enter your basic personal information like your name, address, contact information, and date of birth.
Once completed, verify your LTO LTMS account using the verification link sent to the e-mail address you provided within 24 hours.
You will be prompted to create your password.

Step 2: Once registered, sign in to your account using your new password.

Step 3: Once logged in, select ‘Licensing’ on the LTMS dashboard to access the online license application portal.

Step 4: Complete the online licensing application form, especially the fields with red marks as they are vital in your application including the following:

educational attainment
place of birth
eye color
height
weight
emergency contact person, and
complete address

Step 5: Once done, click ‘Apply Changes.’

Step 6: You’ll be redirected to the dashboard so you will need to click ‘Licensing’ again.

Step 7: Read and accept the LTMS’ Terms of Use.

Step 8: Once done, you will need to select the appropriate details, including:

Type of license (Conductor’s License);
Type of application (New Application, Renewal, Revision of Records, Replacement, etc.); and
The preferred appointment schedule and LTO office.

Note: In the event of dormant licenses or those that have not been renewed for two (2) or more years, you will need to follow the same procedure to secure a Conductor’s License (CL).

Validity Period of an LTO Conductor’s License

A new LTO-issued Conductor’s License (CL) is valid for a maximum of five (5) years until the licensee’s fifth birthday since the license was released, unless sooner revoked or suspended. A holder of a Conductor’s License who has not committed any violation/s during the five (5) year period preceding its expiration shall be entitled to renewal of the same license with a validity period of ten (10) years.

Fees to Pay for an LTO Conductor’s License

To secure a conductor’s license from the LTO, one must prepare to pay the following fees:

Regular fees

License/ Permit fees: Php 585.00
Application Fee: Php 100.00
Computer Fee: Php 67.63
Overall Total: Php 752.63

Additional Penalty fees

Expired for one (1) day up to one (1) year: Php 75.00
Expired for more than one (1) year up to two (2) years: Php 150.00
Expired for more than two (2) years: Php 225.00
For On-time Renewal: Applicants only need to pay the license and (1) one computer fee
For those with 1-day to 2 years expired licenses: They need to pay the license, penalty, and (1) one computer fee
For Re-examinees: They need to pay the application, license, penalty and (2) two computer fees.

Other fees

Replacement Fee: Php 225.00
Certification Fee: Php 100.00
Clearance Fee: Php 30.00
Duplicate Fee: Php 50.00
Revision of Records: Php 100.00

Where to Get an LTO Conductor’s License

To secure an LTO conductor’s license, the applicant may go to any of the following LTO offices for the application procedures.

LTO Licensing Centers
LTO Licensing Extension Offices
LTO District Offices
LTO Extension Offices

Important Reminders

Make sure you come prepared when applying for a conductor’s license. Don’t forget to check these tips and reminders:

An LTO Conductor’s License (CL) is a document mandated by IRR of the Land Transportation and Traffic Code.
A conductor’s license is secured from the LTO before an individual can legally work as a bus conductor in the Philippines.
The first Conductor’s License (CL) issued to conductors in the Philippines during new applications has a validity period of three (3) or five (5) years.
Renewal may result in the issuance of a Conductor’s License with a five- or ten-year validity.
Even dormant licenses can be renewed in person or online via the LTO-LTMS portal.
The procedures for securing a Conductor’s License is almost the same as the application for a Professional Driver’s License.
Those who will be applying for the conductor’s license but still hold the 3-year validity license cards are required to personally appear at the chosen LTO Office to undergo the biometric capturing process as part of the requirements for the printing of the 5-year validity license cards.
In areas where there are no PSA branches or offices available, applicants may present the original and photocopy of their birth certificate validated by the Office of the Local Civil Registry with attached Official Receipt.

Video: How to Apply and Renew the LTO Conductor’s License

Learn more about the step-by-step procedures for renewing a driver’s or conductor’s license from this video posted by Christine Diane.

Frequently Asked Questions (FAQs)

For your reference, here are some of the most common and frequently asked questions and answers regarding the Conductor’s License.

1. Where can I find my Conductor’s License number?

If you have a Conductor’s License already, then this is the same as the serial number on your ID. If you don’t have one yet, then you’d want to skip this portion when registering online for an LTO-LTMS account.

2. How much does it cost to get a Conductor’s License in the Philippines?

Depending on whether you are a first-time applicant or a re-examinee or are simply seeking for a renewal or a replacement of your conductor’s license, these are the fees you will need to pay:

Regular fees:
- License/ Permit fees: Php 585.00
- Application Fee: Php 100.00
- Computer Fee: Php 67.63
  Overall Total: Php 752.63

Additional Penalty fees:
- Expired for one (1) day up to one (1) year: Php 75.00
  Expired for more than one (1) year up to two (2) years: Php 150.00
  Expired for more than two (2) years: Php 225.00
- For On-time Renewal: Applicants only need to pay the license and (1) one computer fee
- For those with 1-day to 2 years expired licenses: They need to pay the license, penalty, and (1) one computer fee
- For Re-examinees: They need to pay the application, license, penalty and (2) two computer fees.

Other fees:
- Replacement Fee: Php 225.00
- Certification Fee: Php 100.00
- Clearance Fee: Php 30.00
- Duplicate Fee: Php 50.00
- Revision of Records: Php 100.00

3. Can I use the LTO-issued Conductor’s License in place of a Driver’s License?

No. Conductor’s License is exclusively for bus conductors. It differs from a Driver’s License and was not created as a permit to drive. Having said though these two are issued by the same regulatory body, LTO, they have very different purposes and cannot be used interchangeably.

4. Do I need to enroll or complete a seminar at a driving school to get a Conductor’s License?

Yes. If you are renewing your five-year Conductor’s License for the first time, then you will need to complete and secure a completion certificate for the Conductor’s Enhancement Program (CEP) designed by the LTO from any LTO-accredited institution. Those who are renewing with demerits will also need to complete a Conductor’s Re-orientation Course (CRC) to be able to proceed with the transaction.

5. Can I renew my Conductor’s License before it expires on the last working day prior to my birthday?

Yes. It is possible but there is a separate set of requirements and procedures for advance renewal. Nevertheless, it is possible to secure a renewal prior to expiration of your Conductor’s License.

Summary

Obtaining a Conductor’s License (CL) from the LTO may not be as widely known as securing a Driver’s License, but it is equally important, especially if you are seeking a career as a conductor as proves that they have what it takes to carry out the duties of a transport conductor in assisting the drivers of buses and other public utility vehicles (PUVs) in the country. It is also mandated by the law so you kind of have no choice in the matter. The process for application and renewal of the LTO conductor’s license is also easy as it is quite similar to that of the driver’s license, but with a few exceptions like that of the classifications/restrictions.

So, if you intend to seek a career as a conductor or are already working as one without a conductor’s license, then it’s best to secure a Conductor’s License (CL) from the Land Transportation Authority (LTO) as soon as possible.

Contact Information

For more information or to address your inquiries or concerns regarding the application or renewal of the Conductor’s License, you may reach out to LTO via the following contact information:

Land Transportation Office

Via the LTMS portal: Visit the LTO’s official website and fill out their Contact Us form (https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471:::::)
Via phone call: You may contact them at their telephone number (632) 922-9061 to 66.
Via email: You may also send them an email at clientcare@lto.gov.ph.
Via the LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600.
Note: The LTO Text Hotline service is only available during office hours on weekdays. If you avail this service after 5 PM, you won’t get any replies, but you will still be charged a Php 2.00 fee, as it is the fee for using the service.
By visiting the LTO office: For information, you may check this list of Complete LTO branch offices for the one closest to you.

How to Get Drivers License Certification and Transaction History from LTO

Getting a driver’s license certification along with the transaction history from the Land Transportation Office (LTO) is just like obtaining other documents from the LTO. There are requirements to be fulfilled and fixed procedures to be followed. It isn’t always something that you request for though, especially if you are in the Philippines. However, if you are immigrating to another country like the Canada, you’d want to secure a driver’s license certification and skip the learner’s license up until the G5 driver’s license.

In any case, if you ever find yourself in need of a driver’s license certification and transaction history, you can always request for one at the LTO office of your choice. It doesn’t exempt you from taking the full driver’s license examination which includes a road test, vision test, and written examination, but it sure comes with benefits worth taking the certification for.

Table of Contents

lto drivers license certification and transaction history

What is a Driver’s License Certification and Transaction History?

A Driver’s License Certification and Transaction History is an LTO record usually used as supporting document for driver’s license application abroad or for local employment purposes. It is usually requested for DFA Authentication and local employment and other purposes locally or abroad, and can be requested by individuals or private and government entities for other purposes.

Who is it for?

The request for Driver’s License Certification and Transaction History from the LTO is usually made or processed by the following:

Driver’s License holders

Law Enforcement Agencies

Courts

Private entities (with consent of the driver’s license holder)

Other government entities (with consent of the driver’s license holder)

Requirements

When requesting for a Driver’s License Certification and Transaction History from the LTO, individuals or private and public entities must prepare the following documentary requirements:

For DFA Authentication

One (1) photocopy of the Driver’s License

One (1) photocopy of the Official Receipt (OR)

In case of lost Driver’s License: Original affidavit of loss.

If the Driver’s License holder is out of the country: one (1) photocopy of valid passport showing the following:
- First page
- Visa page
- Latest date of arrival and departure

If requested by a representative: the following documents are required:
- Authorization Letter
- One (1) photocopy of any of the following valid government/company issued ID with photo and signature of the applicant and representative
  - Philippine Identification (PhilID) Card
  - Philippine passport
  - Social Security System (SSS) Card
  - UMID Card
  - PhilHealth ID
  - TIN Card
  - Postal ID
  - Voter’s ID
  - Professional Regulation Commission (PRC) ID
  - Senior Citizen ID
  - OFW ID
  - Overseas Workers Welfare Administration (OWWA) ID
  - National Council of Disabled Affairs (NCDA) ID
  - Solo Parent ID
  - Government Services and Insurance System (GSIS) e-Card
  - Seaman’s Book
  - Government Owned and/or Controlled Corporations (GOCC) ID
  - Home Development Mutual Fund (HDMF) ID
  - Department of Social Welfare and Development (DSWD) Certification
  - Integrated Bar of the Philippines (IBP) ID

For Local Employment and other purposes

Original letter request

Presentation of original and submission of one (1) photocopy of any of the following valid government issued ID with photo and signature of the requesting officer
- Philippine Identification (PhilID) Card
- Philippine passport
- Social Security System (SSS) Card
- UMID Card
- PhilHealth ID
- TIN Card
- Postal ID
- Voter’s ID
- Professional Regulation Commission (PRC) ID
- Senior Citizen ID
- OFW ID
- Overseas Workers Welfare Administration (OWWA) ID
- National Council of Disabled Affairs (NCDA) ID
- Solo Parent ID
- Government Services and Insurance System (GSIS) e-Card
- Seaman’s Book
- Government Owned and/or Controlled Corporations (GOCC) ID
- Home Development Mutual Fund (HDMF) ID
- Department of Social Welfare and Development (DSWD) Certification
- Integrated Bar of the Philippines (IBP) ID

If requested via a representative:
- Original Authorization Letter
- One (1) photocopy of any of the following valid government or company-issued ID with photo and signature of the applicant and representative
  - Philippine Identification (PhilID) Card
  - Philippine passport
  - Social Security System (SSS) Card
  - UMID Card
  - PhilHealth ID
  - TIN Card
  - Postal ID
  - Voter’s ID
  - Professional Regulation Commission (PRC) ID
  - Senior Citizen ID
  - OFW ID
  - Overseas Workers Welfare Administration (OWWA) ID
  - National Council of Disabled Affairs (NCDA) ID
  - Solo Parent ID
  - Government Services and Insurance System (GSIS) e-Card
  - Seaman’s Book
  - Government Owned and/or Controlled Corporations (GOCC) ID
  - Home Development Mutual Fund (HDMF) ID
  - Department of Social Welfare and Development (DSWD) Certification
  - Integrated Bar of the Philippines (IBP) ID

Request for License Transaction History

Presentation of original and submission of one (1) photocopy of valid Driver’s License

Original letter request

If requested by a representative:
- Authorization Letter with
- One (1) photocopy of any valid government/company issued ID with photo and signature of the applicant and representative
  - Philippine Identification (PhilID) Card
  - Philippine passport
  - Social Security System (SSS) Card
  - UMID Card
  - PhilHealth ID
  - TIN Card
  - Postal ID
  - Voter’s ID
  - Professional Regulation Commission (PRC) ID
  - Senior Citizen ID
  - OFW ID
  - Overseas Workers Welfare Administration (OWWA) ID
  - National Council of Disabled Affairs (NCDA) ID
  - Solo Parent ID
  - Government Services and Insurance System (GSIS) e-Card
  - Seaman’s Book
  - Government Owned and/or Controlled Corporations (GOCC) ID
  - Home Development Mutual Fund (HDMF) ID
  - Department of Social Welfare and Development (DSWD) Certification
  - Integrated Bar of the Philippines (IBP) ID

Procedures

To make a request for a Driver’s License Certification and Transaction History from the LTO, you may simply follow these steps:

Step 1. Visit any LTO office, be it a LTO Licensing Center, District Office, Extension Office, or the License Section in the Central Office or in the Regional Offices, near you.

Step 2. Check if they process DL Certifications and if they require an appointment or accept walk-in applicants.

If they require an appointment, book an appointment online with LTO ahead of your visit.

Note: The LTO recently rolled out an online website portal called the Land Transportation Management System (LTMS). You may register for an LTMS account and use it to set up an appointment and transact with the LTO. As of writing, not all LTO offices in the country are connected to the system just yet. Some offices also still accept walk-in applicants so it is very important that you check first before you go.

Step 3. At the LTO office, ask where you can get a Request Form for the application of license certification

Note: To help save you some time, you may also check the LTO website’s LTO Forms section to download the Request Form for the application of license certification.

Step 4. Once you have completely accomplished the form, get a queue ticket from the service counter and wait for your number to be called.

Step 5. Submit your completed request form and all the requirements, including your queue number.

Step 6. The LTO evaluator will verify your documents for completeness and authenticity from the LTO database and prepare a Pay Order Slip (POS).

Step 7. Once a Pay Order Slip (POS) is issued, you will be asked to proceed to the Cashier to pay the certification fee.

Step 8. Once paid, you will be issued a claim stub and an Official Receipt (OR).

Step 9. Head on to the Releasing Center and present the claim stub and OR.

Step 10. Wait for the DL Certification and OR to be handed to you, then sign the duplicate copy of the DL Certification.

Fees

Aside from the fees for the documentary requirements, the only fee to pay when requesting for a Driver’s License Certification and Transaction History from the LTO is the Certification Fee which costs P 100.00.

Where to get it

Depending on where it will be used, one can request for a Driver’s License Certification and Transaction History from the following offices:

For Local Purposes

LTO Licensing Centers

LTO District Offices

LTO Extension Offices

License Section, LTO Central Office

For DFA Authentication

License Section, LTO Central Office

LTO Regional Offices

Important Reminders

When requesting for a Driver’s License Certification and Transaction History from the LTO, here are some things you’d need to remember.

For requesters abroad, the certification will be issued either by mail or through an authorized representative due to the issuance of Official Receipts (OR) and the use of Security papers for authentication purposes.

The LTO Certification is a document that can show the history of the driving experience in the Philippines which is a requirement for when the applicant tries to apply for a Foreign Driver’s License.

Depending on the purpose of making the request for a Driver’s License Certification and Transaction History from the LTO, there is a limit to where the certification can be requested. Usually it is only available for procurement at the LTO Head Office in Quezon City.

The Driver’s License Certification and Transaction History is only available to those who can prove that they are who they claim to be.

Video: How to Get a Driver’s License Certification and Transaction History from the LTO

To learn more about how to get a Driver’s License Certification and Transaction History from the LTO, you may check this video posted by MukbarokTV.

Frequently Asked Questions (FAQs)

For your reference, here are some common questions and answers regarding the Driver’s License Certification and Transaction History issued by the LTO.

1. I’m currently out of the country and would like to request for copies of my driver’s license records in the Philippines. How can I obtain this?

You may file a request for the Driver’s License Certification and Transaction History through an authorized representative. The authorized representative in the Philippines may then file your written request at LTO, License Section, W -10, East Avenue, QC. You simply need to pay the Certification Fee amounting to P100.00, state your purpose, and provide your personal information including the complete name, birthday, and driver’s license no., if available. The certification is issued either by mail or through the representative due to the issuance of Official Receipts (OR) and the use of Security papers for authentication purposes.

2. Can I request for a Driver’s License Certification and Transaction History from any of the LTO offices in the Philippines?

No. Depending on where the certification will be used, you may only get them from the following places:

For Local Purposes

LTO Licensing Centers

LTO District Offices

LTO Extension Offices

License Section, LTO Central Office

For DFA Authentication

License Section, LTO Central Office

LTO Regional Offices

3. Is the Driver’s License Certification and Transaction History expensive to obtain?

Not really, but it would depend on what you consider expensive. The only LTO fee you will need to pay for at the LTO office is the Certification Fee which costs P 100.00.

4. Can I check just anyone’s driving records by requesting for this document?

No. Like every document issued by the Philippine government as an ID, the Driver’s License Certification and Transaction History is only available to those who can prove that they are who they claim to be. In cases when a representative is sent to request for one, then the representative will need to provide an authorization letter, along with the applicant’s and the representatives’ ID.

5. How long does it take to receive my Driver’s License Certification and Transaction History?

The waiting period for a Driver’s License Certification and Transaction History is usually two hours, though it might take longer depending on the amount of visitors received and services by the LTO office where you are making the request from.

6. Where can I ask for more information about the Driver’s License Certification and Transaction History?

For questions and other concerns, you may reach out to the LTO via the following contact information:

Land Transportation Office (LTO)
LTMS portal: Visit the LTO’s official website and fill out their Contact Us form at https://portal.lto.gov.ph/ords/f?p=PUBLIC_PORTAL:CONTACT_US:115716301949471.
Phone call: You may contact them at their telephone number (632) 922-9061 to 66.
Email: You may also send them an email at clientcare@lto.gov.ph.
LTO Text Hotline Service: You may use LTO’s nationwide SMS service for drivers and vehicle owners by typing LTOHELP and sending it to 2600
LTO office: For information, you may check with any of the LTO branch offices near you.

Summary

Usually, a Driver’s License Certification and Transaction History is requested for those who wish to secure a foreign driver’s license when they go overseas. However, there are instances when it is required locally for employment or other purposes. That said, the LTO made it a point to ensure that the certification is available to those who will request it, provided that they can provide the documentary requirements and pay the price for certification. Nonetheless, it is a pretty straightforward procedure, so following this guide will ensure that this transaction will be as painless as possible for you.

How to Check and Settle LTO Apprehensions

Apprehensions by the officers of the Land Transportation Office (LTO) are one of the most unpleasant scenarios that any driver, car owner, or operator would like to avoid. Imagine having your car towed or your driver’s license confiscated by enforcers, while the public looks at you with unpleasant and incriminating eyes.

If you ever find yourself in this kind of situation, you must always respond with courtesy and calmness. After all, doing otherwise could mean more violations and more hefty fees and penalties. Instead, make sure you arm yourself with the knowledge about your rights as a driver as well as the proper and lawful process of settling your case. Whether it is an admitted violation or a contested case, there is a proper procedure and it pays to know about them. In this guide, we’ll only take a look at how to settle admitted apprehensions though.

Table of Contents

What is an Admitted Case/Apprehension?

An admitted apprehension is a case of LTO apprehension where the apprehended operator or driver admits the violation/s cited in the Temporary Operator’s Permit (TOP). It’s one of the two types of apprehensions—admitted and contested—though this refers to the one where the driver or operator presupposes the admission of violation leading to the apprehension. The admitted apprehension is also further subdivided into two types: those which are settled by the violator within 15 days following the apprehension and those that went beyond 15 days from apprehension. There are also special cases involving settling admitted apprehensions in the absence of the traffic violator, auto-contested apprehensions, apprehensions where the driver’s license or license plate is confiscated, and the apprehension with impounded motor vehicle.

Qualifications for Settling Admitted Apprehensions in LTO

Sure, every driver, operator, and conductor has probably seen, experienced, or heard about how it’s like to be apprehended by the LTO. While not everyone will experience this situation, knowing how to settle them is a necessity for everyone. Nevertheless, the information on the process of settling admitted apprehension is most useful to the following:

Apprehended drivers

Apprehended operators

Apprehended conductors

Requirements for Settling Admitted Apprehensions in LTO

Like every other LTO transaction, settling admitted apprehensions in LTO requires one to be prepared and armed with the right documents before heading to the designated LTO office to save time, money, and effort.

General Requirements

Pink copy of the Temporary Operator’s Permit (TOP) or Affidavit of Loss, in case of lost TOP

Resolution/Decision

Additional Requirements

The documentary requirements vary depending on whether the violator is present or not, whether it was auto-contested or contested, and on what confiscated item the applicant intend to redeem. For your reference, here’s a complete list of additional requirements:

In the Absence of the Traffic Violator

Authorization Letter or Special Power of Attorney

One (1) photocopy of any government issued ID of the absent traffic violator

If Auto-contested

One (1) copy of the Certificate of Registration and latest Official Receipt of the apprehended motor vehicle;

One (1) copy of the Driver’s License (for Driver’s License related violations);

One (1) copy of Certificate of Public Convenience (CPC)/Special Authority and franchise verification from LTFRB (for franchise related violation);

One (1) copy of Smoke Emission Test Result (for smoke belching violation); and/or

One (1) copy of Motor Vehicle Inspection Report (MVIR) (for violations requiring inspection)

If Driver’s License is Confiscated

One (1) photocopy of Official Receipt (OR)/Certificate of Registration (CR) (if applicable)

Original copy of Seminar Certificate (prior to Joint Administrative Order [JAO] 2014-01 when applicable)

Original copy of Franchise verification (for franchise related violation

Original copy of Emission test result with Motor Vehicle Inspection Report (MVIR) (for smoke belching violation)

Original copy of Motor Vehicle Inspection System (MVIS) Inspection

Report with Official Receipt (for violations requiring inspection such as unauthorized/defective accessories, unauthorized modification and the like)

If License Plate is Confiscated

One (1) photocopy of Official Receipt (OR)/Certificate of Registration (CR) (if applicable)

Original copy of Seminar Certificate (prior to Joint Administrative Order [JAO] 2014-01 when applicable)

Original copy of Franchise verification (for franchise related violation

Original copy of Emission test result with Motor Vehicle Inspection Report (MVIR) (for smoke belching violation)

Original copy of Motor Vehicle Inspection System (MVIS) Inspection

Report with Official Receipt (for violations requiring inspection such as unauthorized/defective accessories, unauthorized modification and the like)

If Motor Vehicle is Impounded

Original copy of Impounding Receipt of Motor Vehicle (IRMV) with stencils of motor and chassis numbers or Affidavit of Loss, in case of loss

One (1) Photocopy of OR/CR (if applicable)

Original copy of Franchise verification (for franchise related violation)

Original copy of Emission test result with MVIR (for anti- smoke belching violation)

Motor Vehicle Inspection System (MVIS) Inspection Report with Official Receipt (for violations requiring inspection such as unauthorized/defective accessories, unauthorized modification and the like)

Procedures for Settling Admitted Apprehensions in LTO

To settle admitted violation in LTO, one must understand the procedure so they’ll know what to expect. Plus, this will ensure that you understand what you’re supposed to do.

Simple Admitted Case Settled within 15 Days From the Date of Apprehension without Accessory Penalty

Step 1: Visit the designated LTO branch, be it the Traffic Adjudication Service in the LTO Central Office, the Regional Offices-Operations Division, or the LTO District or Extension Offices with Law Enforcement and Traffic Adjudication Service (LETAS) functions, closest to the applicant’s place.

Step 2: Check if they have LETAS functions and if they require an appointment or accept walk-in applicants.

If the LTO office requires an appointment, book an appointment online with LTO ahead of your visit.

Step 3: Submit the TOP/IRMV (or Affidavit of Loss – in case of loss TOP/IRMV) and other required documents.

Step 4: Secure a queue number and wait for your turn.

Step 5: Wait for your queue number to be called.

Step 6: Once your name is called, submit the requirements so it can be evaluated for completeness and authenticity.

Step 7: Once the LTO personnel confirms the details from the system, wait for a transaction ID to be generated.

Step 8: Once the transaction ID is generated, proceeds to the cashier for payment of fees.

Step 9: After making the payments, proceed to the Releasing Area with your official receipt (OR) and other documents to claim confiscated item/s.

Step 10: Wait for your turn to collect the confiscated items.

Simple Admitted Cases Settled within 15 Days From the Date of Apprehension with Accessory Penalty / Settled Beyond 15 Days From the Date of Apprehension

Step 2: Check if they have LETAS functions and if they require an appointment or accept walk-in applicants.

If the LTO office requires an appointment, book an appointment online with LTO ahead of your visit.

Step 3: Submit the TOP/IRMV (or Affidavit of Loss – in case of loss TOP/IRMV) and other required documents.

Step 4: Secure a queue number and wait for your turn.

Step 5: Wait for your queue number to be called for the release of resolution/judgment.

Step 6: Once your name is called, submit the requirements so it can be evaluated for completeness and authenticity.

Step 7: Once the LTO personnel confirms the details from the system, wait for a transaction ID to be generated.

Step 8: Once the transaction ID is generated, proceeds to the cashier for payment of fees.

Step 9: After making the payments, proceed to the Releasing Area with your official receipt (OR) and other documents to claim confiscated item/s.

Step 10: Wait for your turn to collect the confiscated items.

If Auto-Contested

Step 2: Check if they have LETAS functions and if they require an appointment or accept walk-in applicants.

If the LTO office requires an appointment, book an appointment online via your registered LTMS portal account with LTO ahead of your visit.

Step 3: Submit the TOP/IRMV (or Affidavit of Loss – in case of loss TOP/IRMV) and other required documents.

Step 4: Wait for the LTO staff to assign a Hearing Officer.

Step 5: Proceed to the Hearing officer for the approval/denial of resolution.

Step 6: Once a decision is made and a printed copy is issued to you, proceed to the cashier for payment of fees.

Step 7: After making the payments, proceed to the Releasing Area with your official receipt (OR) and other documents to claim confiscated item/s.

Step 8: Wait for your turn to collect the confiscated items.

Fees

When settling admitted apprehensions in LTO, it is a must to be ready to pay the fees which includes:

Legal Research Fee – P 10.00

Other Fees may vary depending on the violation

Where to Settle

To settle admitted apprehensions in LTO, you may visit any of the following:

Traffic Adjudication Service (Central Office)

Regional Offices-Operations Division

LTO District/Extension Offices with LETAS functions

Important Reminders

For your reference, here are some important things to remember when settling admitted apprehensions in LTO:

If the license is suspended, the client shall return to the agency after the lifting of suspension

Suspension period commences from the date of payment of fines, and varies depending on the violations committed.

Processing time excludes waiting time and starts upon the submission of complete requirements.

Suspension period varies depending on the violations committed.

Processing time starts upon the submission of complete requirements

Video: List of LTO violations and Other Fees

Learn more about all the LTO violations and their corresponding fees which you may need to check when settling admitted apprehensions in the LTO office by watching this video from Wander J.

https://youtu.be/s72dbV5GmqU

Frequently Asked Questions (FAQs)

When settling admitted apprehensions in LTO, here are some common questions and answers that you might find useful:

1. What is TOP?

TOP refers to the Temporary Operator’s Permit, a document issued to apprehended drivers or operators at the site and time of apprehension pursuant to Memorandum Circular No. 515-2004 dated 25 May 2004.

2. Do you need to settle a traffic violation with LTO?

Yes. It is a must to settle apprehensions within 15 days from the date of apprehension provided the apprehension is reported and encoded in the LTO-IT system. If the apprehended driver failed to settle his case within 15 days from the date of apprehension, it may cause the suspension/revocation of his driver’s license.

3. What will happen if the apprehended operator/driver failed to settle his case within 15 days from the date of apprehension?

They may still settle the apprehension but may run the risk of suspension/revocation of his driver’s license If the apprehended driver/operator failed to settle his case within 15 days from the date of apprehension.

4. Where will the apprehended operator/driver settle his case? Can he settle the apprehensions in any LTO Office?

No. Settling apprehensions may only be done at the LTO office designated in the TOP. But if the apprehended driver is in Metro Manila, the apprehended operator/driver is allowed to settle his case at the LTO Traffic Adjudication Service (TAS), Central Office, East Avenue, Quezon City. If he was apprehended in other LTO Regional/District Offices, he will appear at the concerned LTO Operations Division as specified in his TOP. If the apprehension says “Settle Anywhere,” then the driver/operator may settle it in any LTO Regional/District Office with LETAS functions.

5. How does the apprehended operator/driver determine the amount of the fines/penalties as well as the accessory penalties of the violation/s indicated in the TOP?

The corresponding amount of the fines/penalties as well as the accessory penalties are determined by the Traffic Adjudication Service based on the violations specified in the TOP. It may be checked through the LTO-IT system or the Land Transport Management System (LTMS) portal online.

Summary

Settling admitted apprehensions in the LTO may seem like a hassle, but delaying or ignoring the problem may even cause more serious repercussions. That said, it’s best to just get on with it and at the soonest time possible in order to avoid getting more fines and having to secure more documentary requirements when your driver/operator license or vehicle registration is revoked. After all, there are LTO offices everywhere, making it easy to provide services wherever you are in the Philippines.