LTO National Capital Region West (NCR – West)

The Land Transportation Office (LTO) National Capital Region (NCR) West is the land transport office in charge of the West Zone of the National Capital Region (NCR). It is composed of what was left of LTO NCR, after the LTO NCR West was delineated by virtue of Department Order No. 2018 – 021. 

LTO NCR West, just like the LTO NCR East, is managed by the LTO. It was created to oversee the operations of LTO in the West Zone. Through the LTO NCR West, the LTO Department Order No. 2018 – 021 delegated the task of maintaining safe, efficient, comfortable, and economical land transport service for the transacting public in the eleven (11) NCR cities under its jurisdiction. To learn more about the LTO NCR West and the LTO offices in the cities within its jurisdiction, keep reading this guide.

lto ncr west office location and contact number

What is LTO NCR West? 

The Land Transportation Office – National Capital Region West (LTO NCR-West) is a subdivision of the LTO, a government agency of the Philippines under the Department of Transportation (DOTr). Like its mother unit, the LTO NCR West is responsible for the land transportation sector, particularly in the West Zone of Metro Manila. It came to life in September 2018, along with LTO NCR East, by virtue of the Department Order No. 2018-021, otherwise known as the Delineation of Functions in the Land Transportation Office in the National Capital Region.

The LTO NCR West region was borne from the original LTO unit. To date, it still stays at the same address as LTO NCR, on the 5th Floor of LTO-NCR West Building located at #20 G. Araneta Ave., Quezon City.

As a subregion of LTO NCR, LTO NCR West covers the LTO responsibilities towards the West Zone of Metro Manila which encompasses eleven (11) cities, including Manila, Makati, Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, Malabon, and most parts of Quezon City. The LTO offices in the said areas work the same way as the others, offering the same excellent and quality public service and committing to the same promise to offer better and safer land transport service.

History of LTO NCR West

It started as a remainder of the regional office, after LTO NCR East broke off and took temporary refuge at the MID Library of the LTO Central Office. LTO NCR West, on the other hand, remained at the LTO Main Office Bldg. in West Ave., Quezon City taking up space on the 5th floor as its permanent home.

Mission and Vision of LTO NCR West

The operations of LTO NCR West is guided by the following mission and vision:

Mission

Rationalize the land transportation services and facilities and to effectively implement the various transportation laws, rules and regulations. It is the responsibility of those involved in the public service to be more vigilant in their part in the over-all development scheme of the national leadership. Hence, promotion of safety and comfort in land travel is a continuing commitment of the LTO.

Vision

A frontline government agency showcasing fast and efficient public service for a progressive land transport sector. 

Functions of LTO NCR West

The LTO agencies under the jurisdiction of LTO NCR West shares the same functions as LTO NCR East and the rest of the agency, working on the following:

  • Inspection of motor vehicles 
  • Registration of motor vehicles
  • Issuance of license and permits
  • Collection of fees and penalties
  • Enforcement of land transportation rules and regulations, and 
  • Adjudication of traffic cases
  • Collection of Revenue for the government

LTO-Serviced Cities in the LTO NCR West Region

The LTO NCR West oversees various agencies under its jurisdiction. These LTO agencies are placed strategically to enjoy the traffic brought by the prime locations in the following areas: 

List of LTO Agencies in the NCR West Region

LTO also placed 36 different types of field offices under the jurisdiction of LTO NCR West as follows:

  • District Offices (DO)
    • Kalookan District Office
    • Las Piñas District Office
    • Makati District Office
    • Malabon District Office
    • Manila East District Office
    • Manila Licensing Renewal Section
    • Manila North District Office
    • Manila South District Office
    • Manila West District Office
    • Muntinlupa District Office
    • Parañaque District Office
    • Pasay District Office
  • Licensing Centers (LC)
    • Manila Licensing Center
    • Parañaque Licensing Center
    • Pasay City Licensing Center
    • Araneta Licensing Center
  • Extension Offices (EO)
    • Navotas Extension Office
  • Licensing Extension Office
    • Kalookan Licensing Extension Office
    • Las Piñas Licensing Extension Office
  • Inspection Centers
    • South Motor Vehicle Inspection Center
  • Driver’s License Renewal Centers/Offices (DLRC/DLRO)
    • DLRO – Alabang Town Center
    • DLRO – Araneta Square Mall
    • DLRO – Fisher Mall Malabon
    • DLRO – Guadalupe
    • DLRO – Lucky Chinatown Mall
    • DLRO – Metropoint Pasay
    • DLRO – Paseo Center Makati
    • DLRO – Robinsons Las Piñas
    • DLRO – Robinsons Place Manila  
    • DLRO – SM Manila
    • DLRO – SM South Mall
    • DLRO – The Link Makati  
    • DLRO – Ayala Circuit Mall
    • DLRO – Zabarte Town Center
  • Mobile On- Wheels
    • LTO On – Wheels (Quezon City)
  • PUV Registration Center
    • Public Utility Vehicle Registration Extension Center

List of LTO Services Offered by LTO Agencies under the LTO NCR West

Some services offered by LTO Agencies under the jurisdiction of LTO NCR West include:

  • New Driver’s license applications
    • Student Permit Applications
    • Non-Professional driver’s license (NPDL) applications 
    • Professional driver’s license (PDL) applications
  • Driver’s License Renewals
    • Student Permit renewals
    • Non-Professional driver’s license (NPDL) renewals 
    • Professional driver’s license (PDL) renewals
  • Conductor’s License Applications and Renewals
  • Issuance of Student Permit
  • New Vehicle registration and miscellaneous transactions
    • New Motor vehicle (MV) registration 
    • New Motorcycle (MC) registration
  • Vehicle registration renewal and miscellaneous transactions
    • Motor vehicle (MV) registration renewal
    • Motorcycle (MC) registration renewal
  • Miscellaneous Transactions
    • Duplicate OR/CR
    • Duplicate Plate
    • Transfer of Ownership
    • Annotation & Cancellation of Mortgage
    • Revision of Records
    • Duplicate License (for Lost Licenses)
  • Insurance
  • Proper Driver Education
  • Enforcement of land transportation laws, rules and regulations
  • Collection of fees from law enforcement violations
  • Drug testing
  • Emission testing
  • Inventory of Plates
  • Issuance of Vanity License Plates
  • Issuance of Special Plates
  • The use of self-service kiosks 
  • Process Application for New Driver’s License (DL) via the Automated Driver’s License Examination System (ADLES) Facility 

Video: Child Safety in Motor Vehicles Act (RA 1129) as Explained by LTO NCR West  

Just like how it is in other LTO offices, the LTO NCR West Offices are meant to make the LTO services more accessible, faster, and more convenient for the people in the area. This is good news, especially for the people who need to comply with the LTO rules and regulations and secure either a driver’s license or a student permit or get their MV or MC registered first before getting on the road.

To learn more about RA No. 1129, otherwise known as Child Safety in Motor Vehicle’s Act. Learn about the importance of using a child car seat and how it will keep your little one safe by watching this explainer video from LTO NCR West. 

How to Contact LTO NCR West

All LTO services are meant to make adhering to the rules and regulations of the agency easier. However, some agencies have limited capabilities and may not be able to offer the full range of services that LTO generally offers. As such, it is important to reach out to the specific LTO branch you intend to visit to check if they entertain the kind of transaction you need them for.

Reaching out to LTO NCR West can be done via any of the specific LTO Agencies under the regional jurisdiction or via the LTO NCR West Regional office directly by making a call, sending an email or a message via their social media accounts. The can also make a direct visit to any of the LTO offices in the region.

Contact Information 

For questions, concerns, or complaints, you may contact LTO NCR West via the following:

LTO National Capital Region West Zone (NCR West)

Office Address: 20 G. Araneta Ave., Quezon City
Telephone Number: 82731504, 0995-7266837, 82821286 loc. 108
Head of Agency: Roque I. Verzosa III
Email Address: ltoncr@ymail.com, 1300rdmpao@gmail.com
Official Facebook Page: https://web.facebook.com/LTONCROFFICIAL
Operating Hours: 8AM – 5PM (Mondays-Fridays)

Where is NCR West

The National Capital Region (NCR) also refers to Metropolitan Manila or Metro Manila, the capital region of the Philippines. It is the seat of most national government offices and the center for international diplomacy, culture (including arts and entertainment), economy, and education and is located in the southwestern portion of Luzon. It houses the LTO Central Office in one of the sixteen (16) cities and one municipality. 

NCR West, on the other hand, refers to the West Zone of the National Capital Region (NCR), encompassing the cities of Manila, Makati, Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, Malabon, and most parts of Quezon City. It lies along the renowned Manila Bay with territories on the West side of the Metropolitan Manila area.

Google Map Location

Because NCR is central to most government, education and commercial activities, the transportation in the region is pretty much well-developed, making it easy to go in and around the region either by private car or via public transport. There are numerous trains, buses, vans, and jeepneys with different travel routes, making land travel convenient in and around the NCR West zone. 

For complete driving directions or specific information on the driving directions or travel routes to NCR and the cities and LTO Offices in the NCR West Region, then you may refer to the map below:

LTO NCR West

LTO Lipa Office Locations and Contact Information

The Land Transportation Office (LTO) in Lipa City refers to the LTO offices that were created to serve the over 370,000 residents of the 72 barangays within the jurisdiction of the city. Aside from the CALABARZON regional office housed in the city of Lipa, the city also houses the Region 4A operations division and a new registration unit, on top of the Lipa district office (DO), and driver’s license renewal office (DLRO). These offices were created as part of the LTO’s desire to serve and keep the roads safe by making their services and regulatory programs more accessible to the transacting public.

As one of the most progressive cities known as the “next wave cities,” Lipa City in the province of Batangas is serves as a major administrative, medical, commercial, financial, agro-industrial and residential center in the country, making it a conducive location for LTO offices in the area. To learn more about the LTO Lipa offices, their service offerings, location, contact information, and operational hours, then keep reading this guide.

lto lipa office location and contact number

What is LTO Lipa

LTO Lipa actually refers to any or all of the LTO offices in the city of Lipa, a landlocked component city in the coastal province of Batangas. It is a first class, highly urbanized city, once known as the coffee center of the world. Now, it houses four (4) LTO offices, on top of the LTO regional office that are meant to serve over 370,000 residents. 

These LTO offices in Lipa are located in various prime locations within the city premises. These locations were strategic enough to house the LTO offices, and are considered great spots for generating foot traffic for the agency, allowing it to serve its purpose well in the area. 

The LTO offices in Lipa City, Batangas are as follows:

LTO Region 4A – Operations Division

The Operations Division of LTO Region 4A refers to the project implementing division of the LTO CALABARZON  regional office located in the City of Lipa in Batangas. This office is located at the center of action, on the Ground Floor of the Old City Hall Compound in Morada Ave., So it’s easy for the agency to oversee the implementation of its core programs and regulatory policies, in an effort to keep the roads safe for both drivers and pedestrians. 

LTO Region 4A – New Registration Unit

The New Registration Unit of the LTO CALABARZON Region in Lipa City, Batangas, is an important LTO office, especially for new vehicle owners in the area. Like the Operations Division, it is also at the Old City Hall Compound in Morada Ave. The only difference is that this one is on the third floor of the building, separate from the operations division on the first floor, and is exclusively designed to handle new vehicle registrations.

LTO Lipa DLRO

The Lipa Driver’s License Renewal Office (DLRO) is an LTO office dedicated towards offering convenient and fast driver’s license (DL) renewal applications. Like all the other DLROs nationwide, the Lipa DLRO is also in a Robinsons mall—on the 2nd floor of Robinsons Place Lipa—in Mataas na Lupa, Lipa City, Batangas. 

LTO Lipa District Office

The LTO Lipa District office is a full service LTO district office that has been serving as the agency’s operating arm in the City of Lipa, Batangas. Located at The Olan Place in Brgy. Maraouy, Lipa City, the LTO Lipa District Office is in close proximity to other government offices, banks, restaurants, and other commercial establishments in the area. It’s a great spot for an LTO office, considering the high foot traffic that the area generates. 

List of LTO Services Offered in the Different LTO Lipa Offices

The different LTO agencies in Lipa City, Batangas are opened in different areas of the city so the transacting public can get the job done with as little hassle and as conveniently as possible. 

Some of the services generally offered in the LTO office in the City of Lipa in Batangas are as follows: 

LTO Region 4A – Operations Division

  • Vehicle registration renewal and miscellaneous transactions
    • Motor vehicle (MV) registration renewal

    • Motorcycle (MC) registration renewal

  • Driver’s License Renewals (not expired for more than 2 years)
    • Non-Professional driver’s license (NPDL) renewals 

    • Professional driver’s license (PDL) renewals

  • Student Permit Issuance

  • Miscellaneous Transactions (Motor Vehicle, License/Permits-related)
    • Duplicate OR/CR

    • Duplicate Plate

    • Transfer of Ownership

    • Annotation & Cancellation of Mortgage

    • Revision of Records

    • Duplicate License (for Lost Licenses)

    • Collection of fees from law enforcement violations

LTO Region 4A – New Registration Unit

This LTO office is dedicated to new motor vehicle registrations and related transactions. The only LTO services offered by this office include new Motor vehicle (MV) and Motorcycle (MC) registration and other miscellaneous transactions like duplicate OR/CR, duplicate plate, transfer of ownership, and annotation & cancellation of mortgage. 

LTO Lipa DLRO

Like all LTO DLROs in other places, the LTO Lipa DLRO was opened with the convenience of the transacting public in mind. Through this office, anyone who needs to get a student permit, renew their driver’s licenses, or get duplicates for lost licenses.

LTO Lipa District Office

The LTO Lipa District Office, is a full service LTO branch, and is supposed to offer a complete range of LTO services. Some of the services offered by the LTO office include vehicle registration as well as all the other actual requirements to do so, from emission testing to vehicle inspection, insurance, and OR payments. It is located at The Olan Place in Maraouy, Lipa City, a prime location in the city, which is in close proximity to numerous establishments like Fiesta Mall and government offices like BIR, NBI, and DENR, among others. Its accessibility can work two ways though, as you may want to prepare to wait in long queues when you decide to visit this particular office.

All LTO services are supposed to be available in all LTO offices, but because some offices may have limited capabilities, some LTO services might not be available. It’s best to check with the specific LTO Lipa branch first if the service you are interested in is available. 

Some of the LTO services that may or may not be offered in any LTO Lipa City offices include:

  • Proper Driver Education

  • Enforcement of land transportation laws, rules and regulations

  • Inventory of Plates

  • Issuance of Vanity License Plates

  • Issuance of Special Plates

  • The use of self-service kiosks 

  • Process Application for New Driver’s License (DL) via the Automated Driver’s License Examination System (ADLES) Facility

How to Contact LTO Lipa

Reaching out to LTO Lipa offices can be done the same way as the others—either by making a call, sending an email, or making a personal visit to the specific LTO branch. Whether it is about an inquiry, a concern, or a report, you may reach out to any of the LTO Lipa City offices during their operational hours.

LTO CALABARZON Regional Office – Office of the Regional Director

Agency Code: 0400
Office Address: 2nd Floor Building, Old City Hall Compound, Interior, B. Morada Avenue, 4217 Lipa City
Telephone Number: 043 403 3147
Head of Agency: Atty. Noreen Bernadette S. San Luis-Lutey
Email Address: ltoord@gmail.com, ltor4a@gmail.com
Official Facebook Page: https://web.facebook.com/LTORegion4a/
Operating hours: 8AM – 5PM (Mondays to Fridays)

Contact Information

For more information on how you can reach either one of the four (4) LTO Lipa offices, you may check the following list of branches:

LTO Region 4A – Operations Division

Agency Code: 0400
Office Address: Ground Floor Building, Old City Hall Compound, Interior, B. Morada Avenue, 4217 Lipa City
Telephone Number: 043 756 1438, +639 302092665, +639 273729795
Head of Agency: Clarisa A. Sulit
Email Address: 0400operations@gmail.com
Operating hours: 8AM – 5PM (Mondays to Fridays)

LTO Region 4A – New Registration Unit

Agency Code: 0401
Office Address: 3rd Floor Building, Old City Hall Compound, Interior, B. Morada Avenue, 4217 Lipa City
Telephone Number: 043 404 9984
Head of Agency: Cirila C. Lasin
Email Address: newreg4a@gmail.com
Operating hours: 8AM – 5PM (Mondays to Fridays)

LTO Lipa DLRO

Agency Code: 0446
Office Address: 2nd Floor, Robinsons Place Lipa, Mataas na Lupa, Lipa City
Telephone Number: 043 740 9774, +639 703835499
Head of Agency: Grace D. Atienza
Email Address: 0448lipado@gmail.com
Official Facebook Page: https://web.facebook.com/profile.php?id=100080921247088
Operating hours: 10AM – 7PM (Mondays to Fridays)

LTO Lipa District Office

Agency Code: 0448
Office Address: The Olan Place, Brgy. Maraouy, Lipa City, Batangas
Telephone Number: +639 368802455
Head of Agency: Joseph L. Orense
Email Address: 0448lipado@gmail.com
Official Facebook Page: https://web.facebook.com/profile.php?id=100069142632767
Operating hours: 9AM – 5PM (Mondays to Fridays)

Video: Visiting the LTO Lipa District Office for Renewal of Motorcycle Registration

Just like any government offices nationwide, the LTO Lipa offices were opened to ensure that the LTO services are easier, faster, more affordable, and more accessible to the public, especially to those who need them for work. It is of particular importance that the LTO services are easily accessible to those who are behind the wheels since it is the government’s way of keeping the roads safe, both for the drivers and the pedestrians.

Join Victor de Mesa as he visits the new LTO Lipa District Office to renew his motorcycle registration. Watch out for the actual requirements procedures—including emission testing to the securing of insurance and the completion of the vehicle inspection—and costs of renewing motorcycle registration at LTO Lipa: 

Where is Lipa City

Lipa, officially known as the City of Lipa, is a first class, landlocked component city in the coastal province of Batangas considered as one of the progressive cities called “next wave cities” in the Philippines. It is the province’s first city charter and the most populous city of Batangas. It is also fast becoming a major administrative, medical, commercial, financial, agro-industrial and residential center in the province. 

Lipa City was once known as the coffee center of the world. Now, it is also known as the “Little Rome of the Philippines” as it houses several Catholic churches, convents, seminaries, Catholic schools, and retreat houses.

Geographically, the city of Lipa spans a total land area of 20,940 hectares. It is bounded by the city of Sto. Tomas in the northeast, San Pablo City and the municipality of Tiaong and San Antonio, Quezon in the east, the municipalities of Padre Garcia and Rosario in the southeast, the municipalities of Ibaan and San Jose in the southwest, the municipalities of Cuenca and Mataas na kahoy and Taal Lake in the west, and the municipalities of Balete and Malvar in the northwest.

Lipa is also located in a valley between the Malepunyo Mountain Range and Mount Macolod, which serves as a windbreak during typhoons, making it a low-risk area for natural disasters. Mount Macolod, in the west, also served as its natural shield during eruptions of the Taal Volcano.

Google Map Location

Because Lipa City is landlocked and is only approximately 78 kilometers (48 mi) south of Manila, it  is in close proximity to the major cities of Metro Manila. The city is also quite accessible via the Southern Tagalog Arterial Road (STAR) and South Luzon Expressway (SLEX), either through public and private transport. It is easy to get to the area by driving, if you are bringing your vehicle, as it only takes about an hour and a half drive southward from the city of Manila.

Public transportation to and from the different points within the City of Lipa is also readily available in the form of jeepneys and tricycles, or three-wheeled cabs, so it’s easy to get in and around the city premises. Even public transport to nearby cities and municipalities are abundant. There’s the option to take buses that go down the Manila-Batangas City and Manila-Lemery routes and there’s a Grand Terminal at SM City Lipa.

For information on the different travel routes and driving directions to Lipa and any of the LTO Offices in the city, you may simply check the maps below:

Lto Region 4A Regional Office

LTO Region 4A – Operations Division

LTO Region 4A – New Registration Unit

LTO Lipa DLRO

LTO Lipa District Office

Can a Driver Use a Photocopy of a Driver’s License While Driving in the Philippines? 

The driver’s license card issued by the Land Transportation Office (LTO) is perhaps one of the most important documents a driver needs. It’s just like a passport that officially grants them permission to drive a motor vehicle or a motorcycle on the open roads. It requires regular renewal, too, as it does come with a 3-, 5-, and 10-year validity, depending on the licensee. 

The use of the LTO driver’s license is governed by many rules. One such rule requires drivers to have the license card with them at all times, much like a passport for international travelers. Though the LTO now offers a digital ID and a paper-based temporary driver’s license, the question about whether photocopies and scanned images of these types is legal to use remains. 

can a driver use photocopy of drivers license philippines

Using a Copy of Driver’s License

The use of the LTO driver’s license is governed by many rules, but even so, a lot of people interpret these rules differently. One interesting question that keeps coming up from among the licensees in the Philippines and abroad is the need to know if a photocopy of a driver’s license can serve the same purpose as the actual one. 

It may seem like a ridiculous question to ask, but it is indeed a valid one. So, can a photocopy of an LTO driver’s license serve as the substitute for the actual one? The short answer is: No. The driving regulations in the Philippines explicitly state that all drivers must carry their physical license each and every time they operate a motor vehicle or a motorcycle on open roads. 

Using a Laminated Photocopy of a Driver’s License 

If you are still wondering if a laminated photocopy works, then we’re sorry to be the bearer of bad news, but no, it’s no different from a regular photocopy and is not a legal and acceptable substitute for a physical driver’s license card, even in cases of lost driver’s license. 

Again, we don’t usually feel the need to state the obvious, but here we go anyway: A laminated photocopy cannot serve as a substitute for your LTO driver’s license card, especially in cases of apprehensions due to traffic violations. It might even cause an additional violation if you ever present a laminated photocopy. In the Philippines, you need to have the real thing with you whenever you’re behind the wheel. A laminated photocopy is technically still nothing but a photocopy of the real thing and is not an acceptable alternative. 

Using a Saved Image of a Driver’s License in Lieu of the Physical Card

If you’re wondering if a saved image of an actual license card can work as a substitute for the physical one, then the answer is no. A saved image of the physical license card is bo different from a photocopy, so it is unacceptable for official use. After all, like the photocopy, the saved image would not allow traffic enforcers to verify its authenticity. 

Having said that, If an officer asks you to produce your driver’s license when you are operating a motor vehicle or a motorcycle, then you must immediately produce the physical card and allow them to take it in hand to examine it. A saved image of the physical license card just won’t cut it. 

LTO Digital ID

If you have heard about the LTO digital ID, note that this is a different license version and is bot referring to a saved image of the physical ID. The LTO Digital ID, otherwise known as the electronic driver’s license (eDL), and its use is detailed in a recent memo from the LTO, Memorandum Circular No. HAV-2023-2410. According to this, the LTO, along with the Metropolitan Manila Development Authority (MMDA) enforcers, is now accepting this digital or electronic version of the driver’s license, thanks to the LTO problems regarding the shortage of plastic cards. 

The new LTO digital ID is an electronic driver’s license (eDL) accessible from the Land Transport Management System (LTMS) portal. It was designed to serve as a valid alternative for driver’s license cards while the agency resolves its problem on the shortage of plastic cards. 

With its rollout, the LTO digital ID can be used to replace the official license card, which is traditionally printed on a plastic card. It can also be used and presented to apprehending officers, though it comes with very specific guidelines. 

To use the LTO Digital ID, all you need is your mobile phone with data so you can access your eDL via the LTMS portal online anytime you need it. Do note, however, that just like the photocopies and saved images of the physical card, saved pictures and screenshots of your eDL is also unacceptable. 

For more detailed information, you can check this guide on the LTO Digital ID or eDL and its usage. 

LTO Paper-Based License

In lieu of the shortage of plastic cards resulting in a backlog in the issuance of LTO driver’s licenses, the LTO also announced that they will be issuing paper-based temporary driver’s license. This will be in the form of an official receipt for driver’s license printed on paper and will bear a unique QR code so the enforcers can validate whether or not the official receipt is legitimate. Unlike the other types, the holders of the paper-based driver’s license may take a photo of their permit’s printout and use it on the road, though they would need to ensure that the QR code can be clearly scanned for verification.

Summary

There is an innate difference between a physical license card, a photocopy of the physical license card, and a saved image of the license card. It is also quite different from the LTO Digital ID and the paper-based temporary driver’s license. Understanding the differences between these things would help you understand why the LTO implements the rules the way it does. After all, it is their job to regulate the drivers allowed on public roads in an effort to ensure road safety for everyone. 

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